Lynmouth Holiday Retreat

Liked: The best campsite we've stayed at so far. Absolutely beautiful scenery and a beautiful site. The facilities are incredible - dishwasher, sinks for washing up (bring a plug though), family bathrooms (shame these were all out of action when we went though), lovely clean shower/toilet areas, showers with changing area within the cubicles, well situated mirrors with hairdryers (could do with some plugs though so we could use our own appliances), water points dotted all around, lovely little dog walking areas and the staff were very friendly. Can't wait to visit again.

Disliked: The only negative is that we had trouble pitching the tent as the ground was rock after a couple inches of grass meaning it was difficult to get the pegs in.

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From the manager: Thank you for your fantastic review! We're thrilled to hear that you consider us the best campsite you've stayed at so far and that you enjoyed the beautiful scenery and facilities. We're sorry to hear about the inconvenience with pitching your tent due to the rocky ground; we'll take note of this feedback. We appreciate your understanding and patience. It's great to know that you found the facilities incredible, including the dishwasher and family bathrooms, We'll do our best to ensure all amenities are fully operational for your next visit. We're also glad to hear that you appreciated the thoughtful touches like the well-situated mirrors and hairdryers. Thank you for mentioning the lovely little dog walking areas and our friendly staff; we'll be sure to pass along your kind words. We can't wait to welcome you back again soon! 🌿🐾🌟

Liked: everything was perfect. stunning views and excellent facilities! can't wait to go back.

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From the manager: Thank you for your wonderful feedback! We're delighted to hear that you found everything perfect during your stay, including the stunning views and excellent facilities. We're thrilled that you had such a positive experience and can't wait to welcome you back again soon! 🌿🏞️🌟

Liked: Fabulous site with great views down to Lynmouth. Very peaceful. The site was kept extremely clean with great facilities. The staff were really friendly and helpful. You would need transport as very high up unless you are good with walking up hills. Definitely be back.

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From the manager: Thank you for your fantastic review! We're delighted to hear that you had a fabulous experience at our site and enjoyed the great views down to Lynmouth. It's wonderful to know that you found the site peaceful and the facilities extremely clean. We're glad our staff could contribute to making your stay enjoyable with their friendly and helpful service. We look forward to welcoming you back for another great stay in the future! 🌿🏞️🌟

Liked: I cannot fault this place, it is perfect. The staff are wonderful, the site is beautiful, facilities clean and there's so much to do nearby. We stayed with our dog and he loved it too (and the staff loved him which was so nice to see!) We find a new campsite each month and this is by far our favourite - can't wait to return for my birthday in July. Thank you :)

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Liked: The views, also excellent facilities

Disliked: N/a

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From the manager: Thank you for your feedback! We're thrilled to hear that you enjoyed the views and found our facilities excellent. Your satisfaction is our priority, and we're glad we could meet your expectations. If you ever have any suggestions or concerns in the future, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay! 🌿🏞️🌟

Liked: Everything was excellent, no issues at all. Main points - staff very helpful and pleasant; location was great; facilities clean, well presented and very high standard (although I will echo previous reviews in that the water was far too hot in the showers); site very well maintained; enclosed dog exercise area a bonus; footpaths to various parts of the area on the doorstep. Things to consider - due to the amazing location it can get windy (I didn't feel I could use my awning) & local shops have very little choice but there is an excellent pasty shop in Lynmouth.

Disliked: Nothing to dislike.

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From the manager: Thank you for your feedback! We're glad you enjoyed your stay with us and found everything excellent. We appreciate your comments about the staff, location, and facilities. We'll take note of your observations regarding the water temperature in the showers. We hope to welcome you back soon!

Liked: Facilities very clean Reception staff awesome

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From the manager: Thank you for your feedback! We're thrilled to hear that you found our facilities to be very clean and that you had a positive experience with our reception staff. Your satisfaction is our top priority, and we hope to continue exceeding your expectations during future visits. If you have any further feedback or suggestions, please feel free to share. We look forward to welcoming you back soon!

Liked: Gorgeous location and wonderfully helpful staff. Only stayed one night but we were really impressed by the facilities and quality of the site as a whole.

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From the manager: Thank you for your kind words! We're thrilled to hear that you enjoyed our gorgeous location and found our staff wonderfully helpful. It's great to know that you were impressed by the facilities and overall quality of the site during your short stay. Your satisfaction is our top priority. If there's anything you feel could be improved or any suggestions you have for us, please don't hesitate to share. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future! 🌿🏞️🌟

Liked: Size of pitches were good and site facilities were spotless

Disliked: Very isolated site with no form of transport to and from site unless you took your own vehicles would be nice if there was a shuttle bus available from the site to lynmouth / Lynton also nothing noted online that the pub on site is closed so nearest pub/restaurants is in lynmouth which is about £10 to get to in a taxi

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From the manager: Thank you for taking the time to share your feedback with us. We're glad to hear that you found the size of our pitches satisfactory and that you appreciated the cleanliness of our facilities. We apologize for any inconvenience caused by the closure of the pub on site. We've always operated independently from the pub, and unfortunately, we don't have control over its opening or closure. We've made efforts to remove all mentions, but we understand that more visibility may be needed regarding nearby dining options. We've ensured that our site description on Pitchup accurately reflects the walkability and drivability of our location. Additionally, guests receive a welcome email seven days before arrival with details about the surrounding roads, and our welcome pack provides comprehensive information about the area and local amenities. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

Liked: Clean facilities. Personal water tap & chemical waste disposal on pitch.

Disliked: Remote location. Pizza Fridays not available. No site shop. Unless you are a mountain walker treacherous walk to Lynton through steep, wet,slippery woods. No public transport available so you need to drive everywhere. Walking on roads is a possibility however it is extremely steep & undulating whichever direction you go & I walk every day at home but this was arduous! Ring in advance if you have special requirements as we emailed before arrival but no one had read our requests. Showers take a while to become hot & push button last 10 seconds or less which makes it difficult to have a quick shower this would cause problems if site was busy.

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From the manager: Thank you for taking the time to provide such a detailed review. We appreciate your feedback and wanted to address some points you raised. Regarding the information about the pub, we've removed all mentions following its sale, when it comes to Pizza Fridays this unfortunately had not taken place since 2022. We've always operated independently from the pub, and unfortunately, we don't have control over its opening or closure. We've ensured that our site description here on Pitchup reflects the walkability and drivability of our location. Additionally, guests receive a welcome email seven days before arrival with details about the surrounding roads, and our welcome pack provides comprehensive information about the area and local amenities. Regarding the walk to the local village, we understand that it may not suit everyone's preferences. However, many of our guests have provided positive feedback about their experiences although it may be challenging at times. We regret that you didn't bring up these concerns during your stay so we could have addressed any questioned you may have had. Special request are always considered, however due to the fact that you have booked two different pitch types we had no opportunity to accommodate the special request, however, upon arrival we did accommodate you as close as possible to each other. Regarding the showers, we've implemented water-saving features based on guest feedback, and we're continuously striving to improve our facilities. The 10s button has been now prolonged. We do have a shop onsite located in reception, stocked with essential items such as freshly baked croissants, bread, coffee, milk, bacon, ice creams and much more. Once again, thank you for your review, and we hope to welcome you back in the future.