The Hop Farm

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

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Please note, single-sex parties of three or more people are not permitted via Pitchup.com. Groups where half or more members are aged between 17-25, are not accepted via Pitchup.com.

Commercial vehicles and trucks are not permitted.

Maximum stay on site is 28 consecutive days. Bookings over 28 consecutive days/extending your stay to exceed 28 consecutive days on site will not be permitted.

A refundable £20 deposit for a barrier key fob is required on arrival for your stay.

If you wish us to make an alteration to your booking we will use reasonable endeavours to accommodate your request but no guarantee can be given.

We do what we can to ensure you enjoy your stay with us. However occasionally problems occur and if they do or you have any concerns about your stay with us please tell the touring reception immediately and we will respond to you as soon as possible. If any matter is not resolved during your stay you must notify us in writing of this as soon as possible (and in any event within 21 days of the end of your stay) as otherwise we will not be able to consider it.

Our touring park is used primarily by families and we would ask that the behaviour of you and your party reflects this fact. Noisy, offensive or inappropriate behaviour or actions likely to cause harm to any other guest, members of our staff or anyone’s property at the touring park will not be tolerated and we reserve the right to refuse entry to and/or eject any person who, in the reasonable opinion of the management of the park, does not comply with these standards of behaviour.

All children must be properly supervised by parents or guardians throughout your stay. We reserve the right to deny access to our facilities and/or any children’s activities if in the reasonable opinion of the management of the park that any child or children will be unduly disruptive.

Please camp within set areas. Space must be left in case the emergency services need to gain access.

Bin bags will be provided, please use them and help us to keep the site tidy throughout your stay.

Small barbecues are permitted if they are kept off the grass.

No fireworks, open fires, cutting down or damaging trees, quads, go-peds, go-karts or other non-road legal forms of transport other than mobility devices are permitted at the park.

All belongings and possessions are left at the owner’s risk and The Hop Farm accepts no responsibility for their security.

The total number in your party (including children and babies) must not exceed the number indicated in your booking.

Pets must be kept on leads at all times and you must clean up after your pet. Pets (other than assistance dogs) are not allowed in The Hop Farm Family Park attraction. Pets should not be left unattended during your stay on the park. If we reasonably believe your pet is causing a nuisance on the park or causing damage you will be required to remove it from the park and/or we reserve the right to refuse entry.

You must comply with speed limits, parking and other traffic regulations on our parks including driving whilst under the influence of alcohol or drugs. All vehicles are brought onto the park at their owners' risk and the Company does not accept responsibility for loss or damage to these except where it is caused by our negligence or fault.

Due to the popularity of The Hop Farm Family Park we occasionally receive requests from TV and other companies to film or photograph at the park. We also undertake our own promotional filming and photography. Every effort is made to ensure filming does not intrude into or affect any park activity and that it is clear to guests that filming/photography is taking place. We will not accept responsibility if, contrary to your wishes, you appear on film or in photographs and we are unable to make any financial award or payment of any kind.

Please note throughout the year events take place and the site is open to the public for camping.

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