Solway Holiday Village

Everything, helpful staff, clean toilets and showers, site clean and tidy

The site is a bit tired and could do with a bit of freshing up but it is a good site with good helpful staff, no complaints from me all good.

Loved the site and would definitely go back..reception staff were lovely and shower block and toilets was clean and well maintained as was the site. Kids loved the pool and Gary Barlow act was great .

Didn't like the fact that the toilets were shared in bistro bar..do think they should be separate. Also trying to get served in the on site shop was a nightmare..twice waited 15 min to be served and ended up putting our stuff back as there was no one about to serve us.

We had a great time from arriving at reception and being welcomed by friendly staff to meeting Clive who directed us to our pitch. Clive was wonderful he really went out of his way to make us feel welcome. I've been to many places in the past and I think it's always the staff that make the difference. Even had a chance to meet his wife and dogs which I must say were wonderful. Although we had no dog or friends did and the site is really dog friendly. They truly made our trip as we had forgotten something and they helped us out. My kids and our two others family's that joined us really enjoyed our stay. Campsite was run professionally and Clive really looked after the guests. Even sat down with my kids and spent a good 15 min entertaining them (which you don't find anywhere else). I will definitely be coming back. Pool was great and I've read reviews about the changing rooms being cold but we didn't think so. The weather was great and like I said Clive made our stay. Gave us options on our pitch even though the place was packed being a bank holiday. He came and checked everything was ok many times and was the most helpful and friendly person you can come across. Really want to thank the staff especially Clive hope you enjoyed us as much as we did you. We felt like we were welcome from the first moment we arrived but to be honest it was Clive and his family and dogs in the tents area who made it exceptional. Thanks Clive from all of us over bank holiday weekend. We will be back thanks to your great service.

Nothing I can think of.

friendly site bar was a bit dated but welcome addition our granddaughter loved the pool

hard ground for pitching the tent i brought some screw pegs but had to borrow nail type pegs of a neighboring camper.

The site and the bar so we could take the dog in

Showers did not work properly because the water went every were and no heat control.

Electric Hook up and weather

Most thinks

Cheap and cheerful staff brilliant. Could not help you enough even though understaffed.

Variety of food choices in bistro and lack of basics in shop like milk arc.

Electric pitches, staff were helpful, food was good, entertainment for kids was good, special mention to Clive the pitch marshal, helpful from the start of our trip to the end

Bar service was slow (lack of staff) nothing to do do with the 1 bar person trying their best, surely a packed bank holiday weekend could of warrented extra bar staff!!

Location was very good near the coast with great views of Scotland.
Plenty of open space although the site was not full at the time of our visit.
Level pitches and clean facilities.
Refurbished park for the kids which was good

Bar Prices very expensive pay less in City Centre Bars.
Very little information on activities and where they were located.
Family entertainment was very loud. So loud in fact that we had to leave.

Nearest supermarket is about 10 miles away but there is a Co-op about a 20 minute walk away.

Nice quiet site.
Friendly staff.
Good food.
Nice area.

Toilet block and dish washing area could have been bigger but adequate as water was very hot.