Hunstanton Camping and Glamping

Liked enjoyed our stay and will be using the site again in the future.. ideal location and facilities as you would expect for the price, very welcoming and friendly

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From the manager: Thanks so much for your fantastic review! We're thrilled to hear you enjoyed your stay and found our location ideal with facilities that met your expectations for the price. It's especially rewarding to know that you found us welcoming and friendly.

We can't wait to welcome you back to the site again in the future!

Liked We would really recommend Hunstanton Camping. We had a great welcome and pitched up in a perfect spot over looking the countryside. The campsite itself is in a brilliant location, a 2 minute walk to the beach!
Absolutely no problems with showers and toilet block, with lots of water spots across the site.

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Liked The close proximity to the beach, which I suspects is why the price per night is os high.

Disliked Appearance of the while site was tatty and rundown. On entry we were welcomed with a truck loaded with rubbish, old washing machines etc, that stayed there throughout our stay. I appreciate perhaps a natural
Feel was wanted but the weeds, nettles etc were out if control. The showers were need of a complete overhaul, some were not working and that just left 2, one that had a blocked shower tray and the shower had ti be hand held, the water covered the floor and flowed out under the door !
We went off site for the day and when we got back our pitch had been reallocated, no apology made, but were reallocated another pitch, Nigel just said he gets lost as to who is where!
Whilst music playing is ok, there was no control over the volume and at some points we had 2-3 groups blasting put different music.

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From the manager: Thank you for your feedback. We are glad to hear that you appreciated the close proximity to the beach.

We are, however, deeply sorry that the overall appearance and condition of our site did not meet your expectations. Your description of the tatty and rundown appearance, the uncontrolled weeds and nettles, and the pile of rubbish is unacceptable. We are also very concerned about the issues you raised with our shower facilities, including the blocked tray, broken showers, and lack of functionality. This is a clear failure on our part, and we are investigating these issues immediately to prevent them from happening again.

We sincerely apologise for the mix-up with your pitch. This is a serious error in our booking process, and we are reviewing our procedures to ensure pitches are correctly allocated and managed. Nigel's comment was not an acceptable response, and we will be addressing this with our staff. We also apologise for the loud music, as we strive to maintain a peaceful environment for all our guests. We will be implementing stricter controls on music volume moving forward.

We understand your frustration and are truly sorry for the poor experience. Your detailed comments are invaluable as we work to make the necessary improvements to our site and services.

Liked Nigel was a pleasant chap to deal with.

Disliked Unkempt site. Nettles and weeds everywhere. Very tatty. Old rusty bin lids strewn about the site used as fire pits. Which had burnt the grass. Dirty showers. Dirty building housing the toilets of which one didn’t flush. Several occasions using the facilities no toilet paper in any cubicles or hand towels. The taps ran so slowly you could barely wash your hands or brush your teeth. The washing up facilities were two sinks on some hard core. No cover over it. Gents toilets only had one sink with running water. 3 urinals and only two worked. All this for £56.50 a night. The worst site we’ve ever been on. However good location for walking.

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From the manager: Thank you for your detailed feedback. We're happy to hear that Nigel was a pleasure to deal with, and that you found the location good for walking.

We are, however, deeply sorry that the condition of the campsite did not meet your expectations. The issues you've highlighted regarding the unkempt site, poorly maintained facilities, and lack of basic amenities are unacceptable. This is not the standard we aim for, and we are taking your comments very seriously.

We are already investigating and addressing the problems you mentioned, including the cleanliness and functionality of the toilets and showers, the slow-running taps, and the lack of essential supplies like toilet paper and hand towels. We are also working on tidying the grounds and removing the makeshift fire pits to prevent further damage to the grass.

Your comments are invaluable in helping us identify where we need to make significant improvements. We apologize for the poor experience and the high price for what you received. We hope to have the opportunity to provide you with a much better experience in the future.

Liked Close proximity to beach. Peaceful, relaxed site. Clean facilities. Shop, cafe and pub close by. Suits our needs perfectly!

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Liked The views - great sunset and rise
The location - right next to a nice walk, beach, cafe, other caravan sites.
The space
The sink for dish cleaning
How friendly the chap was

Disliked The toilets and showers were a bit rustic / dated for me so I tried to give them a miss where possible.

The entrance looked like a scrap yard

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From the manager: Thank you for your review. We're glad to hear that you enjoyed the great views of the sunset and sunrise, the excellent location, the spaciousness of the site, and the friendly service. It's also great to know that the dishwashing sink was a useful feature for you.

We appreciate your honest feedback about our facilities. We apologise that the toilets and showers felt rustic and dated, and we understand your concern about the appearance of the entrance. This is not the impression we want to give our guests, and we are looking into ways to improve the overall tidiness and update our facilities. Your comments are very important as they help us prioritise areas for improvement.

We hope to see you again soon, and we're committed to making your next stay even better.

Liked Great location, friendly helpful staff, quiet and respectful at night. Peaceful site.

Disliked A little on the expensive side, toilet and shower blocks need updating (we had our own facilities in our van but would have expected a little better for the price)

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From the manager: Thank you for your review. We're so glad to hear that you enjoyed the great location, found our staff to be friendly and helpful, and had a quiet and peaceful stay.

We appreciate your honest feedback regarding our pricing and the condition of our toilet and shower blocks. We agree that our facilities need to be updated, and we are actively looking into plans for renovation to provide a better experience for all our guests. Your comments about the pricing are also helpful as we continually evaluate our rates to ensure they align with the value we provide.

We hope to welcome you back again in the future!

Liked Small, quiet site close to the beach, and walking distance to a selection of nice pubs for evening meal and live music. Clean facilities, and friendly host.

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From the manager: We really appreciate your kind words! It's wonderful to hear you valued our small and quiet atmosphere, along with the convenience of being so close to the beach and within walking distance of great pubs and live music. We're also pleased you found our facilities clean and our host friendly. Thanks again for choosing to stay with us!

Liked Location was great facilities were good owners were friendly and helpful site was was very quiet really enjoyed our stay here

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From the manager: We're so happy to hear you had such a great stay with us! It means a lot to know you appreciated our location, facilities, and the quiet environment. We always aim to be friendly and helpful, so we're glad that shone through. Thanks again for the lovely review!

Liked The location is perfect for the beach which is really close, amazing sunsets. The campsite has a really friendly chilled out vibe. Toilets good not portaloos etc. We were there a week and toilets cleaned often. Early morning toilets had marks but I believe this due to people not using the toilet brush.

Disliked Would have liked hot water in the toilets for a quick wash. Quite expensive but a next to the beach campsite will be more expensive from my experience. Did get cramped at one point, but you could change the direction of your tent so as not to face the other tents. Campervan pitches are cheaper than tents (I'm not sure why) I have been here twice this year, and think next time I will come won't be in high season.

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Liked Short walk to beach

Disliked No welcome
No onside contact
Waste and scrap scattered around site
Dirty toilet

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From the manager: Thank you for your review. We're glad to hear that you enjoyed the short walk to the beach.

We sincerely apologise for the negative experience you had. It's clear we fell short of our standards regarding cleanliness and guest service. We've already addressed the issues you mentioned, including the waste and scrap around the site and the dirty toilet facilities. We're also reviewing our welcome procedures to ensure all guests feel greeted and supported during their stay.

We appreciate you bringing these issues to our attention, as it helps us improve. We hope you'll consider staying with us again so we can provide you with the positive experience you deserve.