Hunstanton Camping and Glamping

Понравилось Proximity to beach

Не понравилось Very poorly maintained site and facilities.Numbers of toilets/showers inadequate for number of pitches and generally very dirty dated and worn.

Hardstanding had been laid with builders rubbish including broken tiles and glass other general crap including bits of old carpet and plastic.Pitches themself are poorly defined.

Chemical waste disposal point completely overgrown with weeds.

Given the premium price being charged this site is very poor value for money

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Понравилось .....

Не понравилось Site very run down & overgrown, we paid £40 for one night, no electric, just a cramped pitch, we felt it was overpriced, there was no liquid soap in toilets, the tap just trickles warm water, can't wash hands properly, the pitches were very close together, when we opened our side window the couple next door were literally outside the window. We had water next to our pitch, but it was so overgrown you had to fight with the bushes/weeds to get to the tap.
The washing up area was, again, very overgrown, there were no plugs in the sinks and one of the sinks wasn't working at all. I don't want to upload the photos I took because they're not good , and I feel that with some time & effort and a lot of work, this place could be lovely, the owner was lovely & friendly and I don't feel good about leaving a bad review but I'm afraid this place is nothing like the website. Such a shame as it looked amazing on their website and could be an absolute gem of a campsite

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Понравилось Great staff, really close to the beach and the beach path into Hunstanton.

Не понравилось A little bit surrounded by endless caravan parks.

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Понравилось Clean facilities, distance to beach, enough space to set up

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От менеджера: That's fantastic to hear! We're thrilled you enjoyed your stay and found our facilities clean, appreciated the short distance to the beach, and had enough space to set up. We hope to welcome you back again soon!

Понравилось It was cancelled on the day we turned up. Was told it was because it was over booked, they said it wasn't there fault??

Не понравилось No comment as I never got to camp there

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От менеджера: Oh no, we are so sorry to hear that your booking was cancelled on the day you arrived! That's an incredibly frustrating experience, and we completely understand your disappointment.

We sincerely apologize for the mix-up and for any inconvenience or disruption this caused to your plans. We are actively investigating why this happened and reviewing our booking system to prevent overbookings in the future. We understand this reflected poorly on us, and we take full responsibility for ensuring such issues don't occur again.

While we're truly sorry you didn't get to experience our campsite this time, we hope you might consider giving us another chance in the future to show you the positive experience we strive to provide.

Понравилось Showers..near the beach

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От менеджера: That's great to hear! We're so glad you liked our showers and found our location near the beach convenient. We hope to see you again soon!

Понравилось Close to the beach, has showers and toilets.

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От менеджера: That's great to hear! We're happy you appreciated our close proximity to the beach and the convenience of having showers and toilets on site. We hope you had a pleasant stay!

Понравилось Location and accessibility. Site was laid out well and facilities were a good standard.

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От менеджера: That's wonderful to hear! We're so glad you enjoyed our location and accessibility, and that you found the site well-laid out with good standard facilities. We work hard to make sure our guests have a comfortable and convenient stay, so your feedback is truly appreciated!

Понравилось Location was great ,the owner was a lovely guy and very helpful ,

Не понравилось We disliked the glass in the hard standing areas also it looked quite untidy and unkempt, showers and toilets were really nice .the price is twice as high as what we normally pay for any campsite we have stayed on in the UK

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От менеджера: Thanks for your review! We're really happy to hear you loved our great location and found the owner to be lovely and helpful. It's also wonderful to know you found the showers and toilets really nice!

We're very sorry to hear about the issues you encountered with the glass in the hardstanding areas and the untidy appearance of the site. That's definitely not the impression we want to give, and we'll be addressing these points with our team to ensure the site is always kept to the high standards we aim for.

We also understand your concern about the price. We regularly review our pricing to ensure it reflects the facilities and unique location we offer. We're always striving to provide the best value for our guests.

Понравилось Beach location

Не понравилось Site has been left unmanaged. Grass uncut, showers old and not very nice and hose where water is just leaking and full of muddy water.

In desperate need of some love and attention

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От менеджера: It sounds like you really enjoyed our beachside location, which is fantastic! We're so lucky to be right on the coast.

However, I'm truly sorry to hear that the condition of the site, particularly the uncut grass, the state of the showers, and the leaking hose, significantly detracted from your stay. This is certainly not the standard we aim for, and your feedback about the site needing "some love and attention" is well received.

Please be assured that we're taking your comments seriously. We're actively looking into these issues to make the necessary improvements. We hope you might consider staying with us again in the future to see the positive changes we'll be making.