Billing Aquadrome

Liked The location is (or could be) amazing. The facilities for kids are brilliant.

Disliked Litter everywhere, river behind our pitch had got loads of plastic bottles and a discarded caravan water carrier in it. Saw a swan with fishing line in its mouth. The site don’t look after the waterways or the wildlife that are being impacted by its guests.
It’s chav central, caravans crammed in like a travellers site, loads of kids whizzing round on electric bikes/scooters/mini motorbikes/buggies FAST! (Site rules said they’re not allowed), loads of bbqs being used despite the site rules saying none allowed during hot weather. An abundance of signwritten work vans which people were sleeping in the back of, again, sure rules say they’re not allowed on site.
Showers smelt funny, weren’t clean and were cold on Saturday evening, I didn’t use them but my partner did and said a few dads in there were effing loudly at their kids to get showered.
It was a cross between the worst council estate and a travellers site. Witnessed a drunk guy throw a glass beer bottle off the decking at the pub, at a swan. Not sure if the pub is part of the site but from their loud conversation about ‘getting more Stella to drink outside their caravan’, I’m guessing they were off the site. Wanted to say something but he and his group of mates were tanked up so didn’t risk it. We were only there for one night and seriously contemplated leaving before bedtime but we’d had a drink so couldn’t. Literally got up next morning and drove away. Never ever to return…….

The site could be beautiful but we think is attracting the wrong clientele possibly due to there being absolutely no rules. Absolute free for all… great for people who don’t like rules that stop them negatively affecting other guests.

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Liked Great place lots to do

Disliked Electric bikes whizzing past , and need more cleaning swimming pool and showers ,
Plus slides anc jacuzzi broken whole time there

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Liked The distractions, there is plenty of space for bike rides.

Disliked The staff is unhelpful, no personal space while camping, dirty pitches, dirty toilets and showers, the view and the organisation of the territory is not good as well. We stayed for 2 night and we didn't like, we will never return again.

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Liked Leaving

Disliked Everything, the place is an absolute S hole, full of people you don’t want to mix with. Allocated pitch was taken up by someone else, we were told to find another by the staff, we experienced domestic violence near our camp with their children screaming help as they smacked each other about, kids handbrake turning cars about and many rough people. Our kids cried most of the night as they were scared, good job as we were awake and could make sure nothing got nicked.

If you are a genuine hard working family looking for a good little break with your kids, avoid this place and book somewhere else. We didn’t even do any activities, we just got out of there. I could go way deeper on more but you get the idea.

Only good thing is we got refunded for the 2nd night without hassle.

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Liked Love the place

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From the manager: Thank you for the lovely feedback!

We’re so pleased you love Billing Aquadrome.

We hope to see you back again soon it’s in our nature!

Liked We appreciated that there were a wide range of activities available for the children, which would have helped to keep them engaged and entertained throughout our stay. However, the inability to book these activities meant they didn't get to do much.

Disliked Upon arrival, we were allocated a pitch number; however, when we reached the designated location, the pitch was already occupied. The surrounding area also appeared to be a hub for late‑night parties, which was wholly unsuitable for a family with young children. When we reported this issue, we were simply advised to “just find another pitch.” While we did relocate, this left us feeling uncertain and uncomfortable throughout our stay, as we had no reassurance that the pitch we chose was legitimately available. Travelling with four children, this lack of clarity and organisation was far from acceptable.

The pitch we selected was situated next to the main road. Although this initially seemed convenient, the situation changed significantly during the evening. A number of fast driving vehicles seemingly boy racers, repeatedly sped past, creating a genuinely unsafe environment. Their unpredictable behaviour meant we could not allow our children to play freely, as the risk posed by the speeding vehicles was considerable.
During the nights, loud partying continued into the early hours of the morning. The strong smell of cannabis was present in the air, and on one occasion individuals appeared to be engaging in drug‑related activity directly outside our awning. This made us feel extremely uncomfortable and raised serious concerns about safety and site supervision.

We also attempted to book swimming sessions for our children but were unable to do so. After speaking with reception, we were assured that someone would contact us to resolve the issue. No one ever called back, and the matter remained unresolved for the duration of our stay.

We were disappointed by the general standard of cleanliness across the site. The toilet facilities were consistently unclean throughout our stay, which was unacceptable for a family‑oriented campsite. Also, the facilities at the Venue were also below an acceptable standard in terms of cleanliness.

Despite our best efforts to shield the children from the stress of these issues, my wife and I felt uncomfortable for the entirety of our stay. The combination of unclear pitch allocation, unsafe road activity, persistent late‑night disturbances, and visible drug‑related behaviour created an environment in which we never felt settled or secure. Ultimately, we made the decision to leave a day earlier than planned. The overall experience did not justify the cost of our stay, nor did it reflect a family friendly environment.

Recommend to friends Visit again

From the manager: Thank you for taking the time to provide such detailed feedback. We’re sorry to hear that your stay did not meet your expectations, particularly when visiting with your family.

We’re pleased to hear that you recognised the wide range of activities available for children. We’re sorry you were unable to secure the sessions you wanted and appreciate how disappointing this would have been. Activities can be booked two weeks in advance, and we communicate this information through our emails, social media platforms and website to help guests plan their activities ahead of their stay.

Regarding the touring pitch, we’re sorry for the confusion you experienced on arrival. We understand how important it is to feel confident that your allocated pitch is secure, particularly when travelling with children. We will share your comments with the relevant touring team.

We have park rules in place requiring low noise from 10pm, and our security teams are there to monitor the park and respond to reports of antisocial behaviour. We would always encourage guests to contact the team while on park so that concerns can be addressed as quickly as possible.

We’re disappointed to hear about the cleanliness of the facilities. Our teams are working hard from early morning until late into the evening to ensure the toilet and shower blocks are cleaned and maintained throughout the day. We genuinely wish that all guests treated our facilities with the same care and respect as our park teams, as unfortunately this can have a significant impact on cleanliness between scheduled cleans.

We appreciate your comments and understand why the combination of these issues affected your overall experience. It’s in our nature to listen and do better, and your feedback helps us identify where we need to continue improving.

Liked Absolutely everything

Disliked Nothing. Nothing to dislike as we adore it here. Back again in 2 weeks time

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Liked Friendly staff
Plenty of activities for families and kids

Disliked Noisy campers till 1.30 am then woken at 6.30 by workmen.
Lots of cars and e -bikes wizzing around some very very fast between plots and roads.
Unkept and dirty smelly toilet blocks, large bins overflowing with rubbish.

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Liked Nothing

Disliked Everton

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From the manager: Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your thoughts with us.

It’s in our nature to keep improving, and we hope to have the opportunity to provide you with a better experience in the future.

Liked Well located relative to many places in the area/region.
Good mobile signal throughout.
Many many kids activities.
Camping area appears to have had recent investment.

We need to stress.

It's clear the owners have put some money into it. Our little ones had a fantastic time, and we worked hard to hide our stress and the issues with the place from them in spite of that.

Staff throughout were lovely but clearly overwhelmed and overworked.

The combined toilet/shower rooms are close to the best I've been in - but treated disgustingly.

The tribe facilities were great and had a lovely first night watching Forever Jackson with a fresh pizza, for example.

Disliked * Disgusting state of toilets throughout. *
From the bar within the venue to the toilet/shower blocks at the top of our field, despite regular cleaning, people consistently were leaving urine and faeces within toilets, floors, and lack of flushing by those and others leading to regular blocking of facilities. We did observe cleaners on the field blocks but it wasn't enough to keep up with the demand.


* Free-for-all pitching despite assigned spots. *
We arrived to find our assigned pitch to be occupied by another family. We were told by the check-in booth that as long as we stayed within the row we could in fact take another pitch. The following day, another family arrives at our pitch and after discussing what we'd encountered, they went away and came back saying the same check-in booth told them "that wouldn't happen" and we were accused of pinching their spot as a result.

* The clientele *
For the first two nights we had to put up with groups staying up til 3am with loud music, noise and smoking of cannabis. This is in spite of a security booth located at the top of field 1. After these groups left, it was a lovely family friendly community.

On Tuesday night, a group of Irish Travellers appeared to have had a fight judging by the noise in the middle of the night?

The areas around the bridge and on-site shop were plagued by youths on e-bikes riding dangerously.

Large amounts of litter left by these people in the main areas, and one group inexplicably left a fridge on our field?!

I really do hate leaving such reviews. Clearly to be the premier family site it wants to be it needs to be better at policing it's own rules, putting a stop to disgusting/anti-social behaviour and dissuade such people like that from visiting.

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From the manager: Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that your little ones had a fantastic time, enjoyed the activities and that you loved the Tribe facilities and entertainment.

We’re sorry to hear about the issues you experienced during your stay. Our teams work hard to keep our facilities clean and maintained, and we genuinely wish that all guests treated them with the same care and respect that our teams do. Unfortunately, where facilities are being left in an unacceptable state by guests, our cleaning teams can struggle to keep up, particularly during busy periods.

We’re also sorry to hear about the noise and antisocial behaviour you experienced. We do have park rules requiring low noise from 10pm, and our security teams are there to help monitor and manage these issues. We would always encourage guests to report concerns while on park so our teams can respond as quickly as possible.

Regarding the touring pitches, we’re sorry for the confusion you experienced on arrival. Assigned pitches should be respected, and we will ensure your feedback is shared with the relevant team.

We’re pleased to hear your kind words about our team. It’s in our nature to have the best park teams, and we appreciate you recognising how hard they work, particularly during busy periods.

Thank you again for your honest feedback. We are continually investing in the park and working to improve the experience for all our guests.