Crows Nest Caravan Park

Liked Nice site , toilets clean , showers clean . Sea view was lovely . Would go again if in the area

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Liked Staff friendly.

Disliked Toilets and showers ok toilets a lot not getting flushed but that's with kids using them. No organisation on top field for camping people just pitching up anywhere not bothered if you were getting blocked in,having to say to a few be careful where u are.

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Liked Open space on the grass pitch area, not specified pitches which allowed for flexibility. Shower block was great. Lots of showers, toilets, sinks etc and seemed clean when we used. The pot wash area was great too.

Great park for the kids!

Disliked We would have liked to see pub food served rather than just fish and chips from the on site chippy although, we had this and was good. Beer selection on the taps was archaic (fosters, calling, John smiths). Would be good to have better lagers and maybe even craft

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From the manager: Thank you for your feedback. We are pleased you enjoyed the spacious camping area, clean facilities, pot wash area and the park’s family friendly atmosphere.

Our bar is intentionally operated as a drinks and entertainment venue, with food available separately from the on site fish and chip shop. We have no plans to add a full kitchen to the bar, as this would bring significant additional staffing, ventilation, hygiene, storage and operational requirements that are not suited to how we choose to run the venue. We prefer to focus on serving good quality drinks while the fish and chip shop specialises in freshly cooked food.

We appreciate your comments regarding the lager selection and will keep these in mind when reviewing the bar range.

Liked Great site, toilet facilities are really good, safe for the kids and a welcoming atmosphere, bar is cheap, chippy was good, stayed open late for the England games.

Just had a lovely time

Disliked Wind exposure was quite high, some of the air tents on site were being blown away or collapsing.

Pool was a bit meh, and don’t think it was worth an extra charge.

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From the manager: It is great to hear that you had such a lovely stay and enjoyed the welcoming atmosphere, facilities, bar and fish and chip shop. As a clifftop park, we can occasionally experience strong coastal winds, so we always recommend that tents are securely pitched and suitable for the forecast conditions. Our swimming pool is designed as a compact family fun pool with slides, and the £3 charge allows unlimited use throughout the day. Thank you for your recommendation, and we look forward to welcoming you back.

Liked Good facilities. Beautiful location

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From the manager: It is lovely to hear that you enjoyed our facilities and beautiful clifftop location. Thank you for your recommendation, and we hope to welcome you back again.

Liked Return bookers. We have used this site over the years first in our tent and now in our caravan.
Shop on site which is well stocked. Handy if needing a few bits
On site fish and chip shop is fab too!
About an hours walk (with small children) to the beach or 5 mins in the car.
Lovely pool area with slides.
Tourer pitches are spacious and well maintained.

Disliked I've never seen the toilets in such a disgusting state. Toilet roll all over the floor, floors wet through and just very unclean and put me off using. What looked like smearing in one of the cubicles. This was the case in both the ladies and family toilets. Normally the facilities are very clean and tidy. The site was very busy over the weekend so it was likely due to other disrespectful guests. Such a shame.

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From the manager: We are sorry that the toilet facilities were not at their usual standard during this visit, particularly as you have stayed with us many times and know how they are normally maintained. Our team cleans and checks the facilities regularly throughout the day, but during exceptionally busy periods they can unfortunately deteriorate very quickly due to the behaviour of a small number of guests. Had this been brought to our attention at the time, we would have arranged an additional clean as quickly as possible. We are pleased you still enjoyed the spacious pitches, pool, shop and fish and chip shop, and we hope this isolated experience will not overshadow your many previous stays with us.

Liked Location of the site was great with stunning views over the North Sea.

Disliked Facilities were unclean, sinks and toilets blocked in the WC blocks.
Music being played until all hours and anti social behaviour in the club house.

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From the manager: We are sorry that your stay was affected by the behaviour of other guests. The incident in the clubhouse involved members of our staff being attacked, so it is particularly disappointing to then receive a poor review because of the actions of the individuals responsible. Our team dealt with a very difficult situation and the behaviour shown was completely unacceptable.

The facilities are cleaned and checked regularly, but during busy periods blockages and mess can unfortunately occur between inspections. We are pleased you enjoyed the location and sea views, although we are sorry that the conduct of a small number of people overshadowed your visit.

Liked Fantastic site

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From the manager: It is fantastic to receive your perfect score. Thank you for recommending the park, and we hope to welcome you back for another enjoyable stay.

Liked The facilities were good.

Disliked We were on the grass at the front or reception. We put our tent up and went for some tea and when we got back, whoever was in the tent next to us was smoking a spliff (which stunk! And there was lots of children around including their own!) then at 3am in the morning their child woke up screaming and crying; then at 4:20 and again at 5:40. We were meant to stay 2 nights but ended up only staying 1.

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From the manager: We are sorry that your stay was disturbed by the family camping nearby. Drug use is not permitted anywhere on the park and should have been reported to our team at the time so that we could investigate and take appropriate action.

We understand how frustrating it must have been to be woken during the night, although as a family with young children yourselves, we would have hoped for a little more understanding towards a child who was upset and crying. Unfortunately, young children do sometimes wake during the night, particularly when sleeping somewhere unfamiliar. We are pleased that you found the facilities good and would still recommend and visit the park again.

Liked The views were amazing, cleanliness of the ladies facilities was great. Really well stocked shop with reasonable prices. Loved the fish and chips, and nice to have a pub on site as an option. The children's play facility was fab arcade and pool also a hit with children. Friendly customers and staff.

Can't fault much really we had a lovely (if a bit treacherous at times) walk to Cayton from the site which is a mile each way so doable if you aren't carrying too much.

Disliked Mens facilities were a little less clean a couple of times and could have done with checking a little more often but for a busy site overall it was still pretty good.

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From the manager: It is lovely to hear that you enjoyed the sea views, clean facilities, well stocked shop, fish and chips, bar, play area and swimming pool. We are also pleased that you found our team so friendly and helpful. The facilities are checked regularly, although they can occasionally deteriorate quickly during busy periods. Thank you for your recommendation and excellent score. We hope to welcome you back again.