Crows Nest Caravan Park

Liked Facilities:swimming pool, play area, pub, entertainment

Disliked Inconsiderate neighbours, overflow field was very busy (but I guess to be expected with bank holiday weekend) access to field muddy and slippy

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Liked On site pool

Disliked Toilets were filthy, generally the whole place wasn’t very clean

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From the manager: Thank you for your review, Stephen.

We are pleased to hear you liked having the swimming pool on site.

We are sorry to hear you felt the toilets and general cleanliness were not as they should have been during your stay. The facilities are cleaned and checked regularly throughout the day, but during very busy periods they can unfortunately be left in a poor condition very quickly by some guests between cleans.

Crows Nest was extremely busy over the bank holiday period, and the weather conditions were also against us, with more mud and mess being carried around the site and into the facilities than usual. While our team work hard to keep on top of the park, cleanliness also relies on guests using the facilities respectfully and leaving them as they would hope to find them.

Thank you for your feedback.

Liked Fantastic park with plenty to do for kids , a normal priced shop , play park , entertainment, bar and swimming pool

Clean toilets and really nice showers

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Liked We love Crows Nest and now come every year. The site is fantastic for children and adults. My kids particularly loved the play park, entertainment and swimming. The site is also very well located making Scarborough and Bridlington a short drive away. The shower blocks are clean and tidy also.

Disliked The only issue we had whilst staying is the pool changing facilities and the pool area being generally dirty and it felt unclean. Also this can't be helped but the wind on the top of the hill is bad even when gentle, so remember to bring storm straps for the tent.

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From the manager: Thank you for your lovely review, Jessica.

We are really pleased to hear you love Crows Nest and now visit every year.

It is great to know the children enjoyed the play park, entertainment and swimming pool, and that you find the location so convenient for Scarborough and Bridlington.

We are glad the shower blocks were clean and tidy, and we appreciate your comments regarding the pool changing facilities. These areas are checked regularly, but during busy periods they can unfortunately be left untidy very quickly depending on how guests use them.

As you mention, being on the top of a cliff does mean the site can be exposed to the wind at times, so storm straps are a sensible idea for tents.

Thank you for recommending us, and we look forward to welcoming you back again next year.

Liked Family place with option of pool and well stocked shop.

Nice option of fish and chips and other takeaway food over the weekend.

Disliked The cleanliness of the toilet and washing amenities was poor.

Over the stay, it declined further as the days went on. The portoloos as you can imagine were awful.

The lower toilet block was filthy with toilet paper thrown everywhere, the upper block declined, again became filthy. Many times the washing areas for pots were a mess. Other campers commenting the same.

The changing area in the swimming pool again filthy.

Swimming pools became full quickly, it is small, booking system at peak times would be beneficial.

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From the manager: Thank you for your review.

We are pleased to hear you found Crows Nest a good family place, with the option of the pool, a well stocked shop and food available over the weekend.

We are sorry to hear the toilet, washing and pool changing facilities were not as you would have liked during your stay. August bank holiday weekend is the busiest time of the year, and the facilities are under constant heavy use throughout the day.

They are cleaned and checked regularly, but during peak periods they can be left in a poor condition very quickly by some guests between cleans. Toilet paper being thrown around, washing areas being left in a mess and portaloos being misused are all frustrating for other guests and for the staff who have to keep dealing with them.

The overflow field is used at the busiest times when the main camping areas are already full, and portable toilets are provided there for convenience. We appreciate they are not the same as the main toilet blocks, but they do provide an additional facility for guests staying in that area.

With regards to the pool, it is advertised as a smaller family pool with slides, not a large leisure complex. It can naturally become busy during peak times, especially when the weather encourages more people indoors.

Thank you for your feedback.

Liked Great campsite and facilities

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From the manager: Thank you for your fantastic review, Robert.

We are really pleased to hear you enjoyed your stay and found Crows Nest a great campsite with great facilities.

Thank you for recommending us, and we hope to welcome you back again soon.

Liked The pool was a nice touch. Chilled and relaxed atmosphere, good shop on site. Entertainment is good and the pub is also very good.

Disliked Water points are a long way from the overflow field (majority of tent pitches). Beers on tap aren’t very good. Ice in the shop felt like they’d broken down normal sized ice bags into tiny little bags and sold them at £1.50 a pop. Play park - we didn’t see as it’s a long way away from the bottom field.

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From the manager: Thank you for your review, Matt.

We are pleased to hear you enjoyed the pool, relaxed atmosphere, shop, entertainment and pub during your stay.

With regards to the overflow field, pitches are not designated, so guests choose where they pitch within the available space. This means the distance to water points, facilities or other areas of the park will depend on where guests decide to set up.

The overflow field is used during the busiest periods when the main camping areas are already full, so it is more basic than other areas of the park.

Thank you for recommending us, and we are glad you enjoyed the site overall.

Liked Good location for discovering this part of Yorkshire
Great level pitch with easy drain and water connections.
Large toilet block
Clean and tidy site even on a very busy bank holiday
Excellent on site chip shop with good reasonable prices

Disliked Not a refundable booking.
Things in life happen and unfortunately you can’t make those breaks.
I nearly didn’t book as payment in full was expected up front months before arriving
Wouldn’t book again because of this as there’s lots to choose from in that area

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Liked Great pitches , clean site , requested to be near family and amenities and both was met , great chippy everything fresh , didn't use the breakfast bar but was always busy, friendly staff , well stocked shop at reasonable prices along , with reasonable bar prices good entertainment, toilets and showers was clean considering it was school holidays.

Disliked Nothing to dislike , game a bingo would of been nice lol 😆

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From the manager: Thank you for your lovely review, Deborah.

We are really pleased to hear you had a great stay and will be returning.

It is great to know you liked the pitches and that we were able to meet your request to be near family and amenities.

We are glad you enjoyed the fresh fish and chips, well stocked shop, reasonable bar prices, entertainment, friendly staff and clean facilities during the school holidays.

With regards to bingo, this is not something we provide at Crows Nest, nor is it something we are looking to introduce, but we are pleased you still found plenty to enjoy during your stay.

Thank you for recommending us, and we look forward to welcoming you back again soon.

Liked Views, facilities, location. It was lovely. We will definitely be back next year.

Disliked Too far away from disabled facilities for my husband. The gravel made it difficult for him to go on his mobility scooter so had to drive there. Maybe closer next time

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From the manager: Thank you for your review, Yvonne.

We are really pleased to hear you loved your stay and enjoyed the views, facilities and location. It is lovely to know you had a relaxing few days and are already planning to return next year.

With regards to the disabled facilities, we had originally allocated you close to them as requested. Unfortunately, when your dates were changed, it made this impossible due to the availability at that time.

All of our touring pitches are gravel all weather super pitches. This helps prevent pitches from becoming muddy and unusable during bad weather, but we do appreciate that gravel may not be ideal for all mobility scooters.

If you return, please do let us know your requirements as early as possible so we can do our best to place you as close as we can to the facilities you need.

Thank you for recommending us, and of course we would be very happy to welcome you back to Crows Nest again.