Crows Nest Caravan Park

Liked Great location and lovely view from campsite!

Disliked Unfortunately let down by poorly kept facilities with the toilets, family washrooms and pot wash being filthy every visit. Appreciate this is due to disrespectful visitors (wet tissue thrown at toilet doors and litter) but we didn’t see any cleaners or anyone patrolling the site during our visit.

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From the manager: Thank you for your review.

We are pleased to hear you enjoyed the location and views from the campsite.

We are sorry to hear the facilities were not as you would have liked during your stay. The toilets, family washrooms and pot wash areas are cleaned a minimum of 4 times per day, but this week they have been particularly difficult to keep on top of due to the way some guests have used them.

We have had issues with intentional flooding, toilet roll being thrown around and stuck to walls, water balloon fights and general misuse of the facilities. This is sadly not a lack of cleaning, but a lack of respect and parental supervision from a small number of guests.

We do appreciate that it is unpleasant when facilities are left this way between cleans, but our team are working hard to keep them in order during one of the busiest periods of the year.

Thank you for your feedback.

Liked Lovely site with all the amenities we could need (although we are very low maintenance and usually suffice with a field and cold running water). Check in very quick and easy.

Family and dog friendly place to stay. It was busy given it was the summer holidays but not overly so, it didn’t feel cramped and noise levels were not excessive. Single sex groups are not allowed, presumably to discourage stag and hen do type groups, but as two mums with four girls we didn’t have a problem. There is a curfew of about 10pm when quiet is expected and whilst you could hear a few people chatting quietly it was not disruptive for sleeping at all.

Gorgeous views from the upper camping field and gate to coastal path to Cayton Bay and Filey, it is steep though as it’s a cliff. Worth noting that the beach directly below is not sandy but only a mile walk to Cayton Bay or quick drive to plenty of other lovely, sandy beaches. Can also be very windy though as it’s quite exposed. Plenty of less exposed pitches though if that worries you. There was a much quieter camping field lower down away from the cliff top which I suspect would have been less windy.

Pitches are not individually designated so you decide yourself where you want to pitch up when you arrive. Not a lot of flat ground available most is slightly angled due to the nature of the site, but not excessively so. We were very happy with our pitch. You are allowed one car on your pitch included in the price but can pay a small amount extra for an extra car too.

Hot running water a luxury for us (whilst camping) and nice clean toilets and showers. Although a little maintenance needed here and there. Washing up facilities with hot and cold running water available by the toilet block and drinking water points dotted around for filling bottles from etc.

The kids loved the pool even though it is quite small and they are quite big. We loved being able to send them on their own and having some peace and quiet to ourselves. (Can do this from aged 8 if you’re comfortable with that) Decent play park too although ours preferred to be in the pool so didn’t spend much time in it.

WiFi and reception levels perfectly adequate for most people’s needs I should think too although we only used phones for the occasional phone calls and texts and googling what the little island was we could see.

There is a little shop on site too with plenty of essentials in terms of food and camping equipment and a chippy, although we didn’t use that so can’t comment.

Overall we really enjoyed our stay here and would come back.

Disliked Generally speaking, the amenities were good and plentiful, although a little maintenance wouldn't go amiss.

The small toilet by the pool was clean and perfectly usable, but the fittings were showing some signs of rust and the lock was quite rusty. The taps were also running continuously and wouldn't switch off.

The main camping toilet block was nice and clean, with plenty of toilets and showers, but again a couple of the taps wouldn't turn off. There was also a leak or overflow somewhere, with water coming out from underneath one of the sink units and spreading across the floor. It wasn't a huge issue during our stay and certainly wouldn't put us off returning, but it's something that could easily be addressed.

The showers were free and had good water pressure, but the temperature fluctuated and they only stayed on for quite a short burst before needing to be pressed again.

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From the manager: Thank you for your very detailed review, Catherine.

We are really pleased to hear you enjoyed your stay and found Crows Nest clean, friendly and well located, with great views and plenty of facilities. It is lovely to know check in was quick and easy, the site felt family and dog friendly, and that you would come back.

We are glad the non designated camping worked well for you, and that you enjoyed the upper field views and coastal paths. As you mention, the cliff top can be windy and the ground is naturally slightly angled in places, but many guests enjoy being able to choose their own pitch.

We appreciate your comments regarding maintenance in the toilet and shower areas. The facilities are cleaned regularly and checked throughout the day, but we will take a look at the taps, fittings and any possible leaks you have mentioned.

It is also great to hear the children enjoyed the pool and play park, and that the shop, chippy, washing up areas, drinking water points and WiFi all added to your stay.

Thank you again for your balanced feedback and for recommending us. We hope to welcome you back to Crows Nest again soon.

Liked We loved the facilities that were available. The atmosphere was fantastic. Definitely coming back soon

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Liked Spacious bottom field. Pitch tent where you want in designated fields. Cleanliness of facilities, bar area and grounds. Portaloos available in bottom field. Mega usefully stocked shop that has everything at reasonable prices. Canny evening entertainment that didn't go on too late. Pool available that kids liked. Info/shop/pool open long hours. Staff friendly. Quality fish n chips, breakfast and evening hot food available. Decent playpark that kids liked.

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From the manager: Thank you for your fantastic review, Alex.

We are really pleased to hear you would highly recommend Crows Nest and found the overflow field spacious and family friendly.

It is lovely to know you found the facilities, bar area and grounds clean, and that the shop, swimming pool, play park, entertainment and food options all added to your stay.

We are glad the staff were friendly and that the fish and chips, breakfast and evening food were all enjoyed too.

Thank you again, and we hope to welcome you back soon.

Liked We had a fantastic stay at the campsite and overall, everything was amazing. The facilities were great, and it was particularly well suited to families with children. There was plenty to keep the kids entertained, and we really enjoyed our time here. The campsite itself had a lovely atmosphere, and we would definitely consider returning.

Disliked Unfortunately, the toilets were a real let-down and didn’t match the standard of the rest of the campsite. The floors were often extremely dirty and covered in water and mud, particularly in the family toilet areas. There didn’t appear to be any tools available for campers to wipe up water themselves, such as floor brushes or squeegees. I appreciate that some of the mess is caused by a lack of consideration from certain campers, but having cleaning tools available would make it much easier for people to leave the facilities clean for the next person. During busy periods, I also feel that the toilets would benefit from more frequent cleaning sessions. With improved cleaning and a few simple measures to help campers keep the floors tidy, the facilities would be much better.

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From the manager: Thank you for your review.

We are pleased to hear you had a fantastic stay overall and found the campsite amazing, with great facilities and plenty to keep the children entertained.

We are sorry to hear the toilets did not meet expectations during your stay. The facilities are cleaned regularly throughout the day, but during very busy periods they can deteriorate quickly between cleans, particularly when guests walk in with wet or muddy footwear or do not leave the areas as they found them.

We understand the suggestion about leaving cleaning tools out for guests to use, but unfortunately items such as brushes and squeegees have been stolen or damaged in the past and, in reality, they would not last a day during peak season.

We appreciate your balanced feedback and are pleased to hear you still enjoyed your holiday and would consider returning.

Liked Great camping site. Very well managed and a great place to spend time with family and friends

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From the manager: Thank you for your fantastic review, Steven.

We are really pleased to hear you found Crows Nest a great camping site and felt the park was very well managed.

It is lovely to know you had a great time with family and friends during your stay.

Thank you for recommending us, and we hope to welcome you back again soon.

Liked The views and the ease of picking a spot and setting up

Disliked Nothing

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From the manager: Thank you for your fantastic review, Danny.

We are really pleased to hear your first camping trip set the bar so high and that you enjoyed your stay at Crows Nest.

It is lovely to know you enjoyed the views and found it easy to choose a spot and get set up.

Thank you for recommending us, and we hope to welcome you back again soon.

Liked our annual base for excursions, a very friendly place

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From the manager: Thank you for your fantastic review, Iwona.

We are delighted to hear Crows Nest has become your annual base for excursions and that you continue to find the site such a friendly place to stay.

Thank you for recommending us, and we look forward to welcoming you back again on your next visit.

Liked They did provide toilets and bins for your waste, and we were able to pitch together
As we were on the overflow site.

Disliked Unfortunately the showers and pot washing, were on the site near the caravans which was quite a distant away on the other side of the site., and only 3 of them.

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From the manager: Thank you for your review.

We are pleased to hear you were able to pitch together and that the overflow field provided toilets and waste bins for your stay.

The overflow field is used during very busy periods when the main camping areas are already full. From your review, it sounds like this may have been a last minute booking, and booking earlier would usually give more choice of pitch types and locations.

The overflow field is not made up of designated pitches, so guests choose where to pitch within the available space. This also means the distance to the main toilet, shower and pot washing facilities is partly chosen by the guest depending on where they decide to set up.

Thank you for your feedback.

Liked Great sight for families. We had a lovely sea view from our campervan!

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From the manager: Thank you for your fantastic review, Claire.

We are really pleased to hear you had such a lovely stay and found Crows Nest a great site for families.

It is lovely to know you enjoyed the sea view from your campervan too.

Thank you for recommending us, and we hope to welcome you back again soon.