Crows Nest Caravan Park

Ik was blij met Loved the pub
Everyone very friendly
Facilities lovely and clean
Very good wifi

Ik was niet blij met A lot of dog fouling around, as a dog owner it’s annoying to see.

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Ik was blij met It was ok staff a reception very good but closing all facilities before site has closed down is very strange

Ik was niet blij met Keep facilities open until site closes would be better and attract people to stay there

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Van de manager: Thank you, Mel. Seasonal facility closures are stated in our booking policies, you will have agreed to these when making the booking, but we cannot make guests actually read them. Keeping facilities open when too few guests are around to use them is not viable, which is why many seasonal businesses in Scarborough and around the area close during quieter months. You were one of 8 guests on the whole caravan park during your stay.

Ik was blij met Everything was good

Ik was niet blij met The bar open for me

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Ik was blij met This is a well maintained site, large and generous pitches, we was just out of season so the pool and shop and entertainment were not available.

Ik was niet blij met The shower block on the lower pitches are a bit run down and water pressure was not great.
It was ment to be a dog friendly site however dogs are only aloud in the concervatory section and out of season you were sat alone partitioned off from the rest of the pub.

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Van de manager: Thank you, Julie. We’re pleased you liked the well maintained park and generous pitches.

You were sitting alone because the park was very quiet during your visit, not because you had been deliberately isolated. Dogs are welcome in the conservatory, while the main bar provides space for guests who have allergies, are uncomfortable around dogs or prefer a dog free environment. This arrangement allows us to welcome guests with dogs while considering other visitors too.

We’ve also noted your comments about the showers.

Ik was blij met The site was clean, peaceful. Great location for dog walking.

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Ik was blij met Touring pitch was in an excellent position site was very clean toilets and showers were also very clean bar and shop were well stocked all in all a very pleasant stay

Ik was niet blij met Bar could have been open on Sunday

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Van de manager: We’re pleased you enjoyed your pitch and found everything so clean, John. Bar opening days reduce during quieter periods to reflect demand, though we appreciate you would have liked it open on Sunday. We hope to welcome you back.

Ik was blij met Everything clean lots to do friendly staff fab fish and chip shop

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Van de manager: Thank you, Diane. Lovely to hear you enjoyed your stay and the fish and chips!

Ik was blij met Amazing views on non electric camp pitch, clean facilities and pitches & nostalgic Club house. Easy access between Filey and Scarborough

Ik was niet blij met Smelly drains in shower block

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Van de manager: Really pleased to hear you had a fab stay, Jessica.

It is great to know you enjoyed the views, clean facilities and easy location between Filey and Scarborough.

We are sorry about the drain smell in the shower block and appreciate you mentioning it so we can keep an eye on it.

Thank you for recommending us, and we hope to welcome you back again.

Ik was blij met Pitch was good location was good

Ik was niet blij met All facilities were shut on site even the shop couldn’t get any food on site , when we went to reception she said it states on the website No it didn’t just said out of season some facilities would we shut .
They need to state the dates more clearly happy to take your money but nothing was opened lots of people on the site were moaning about this . They even charge you £3 quid to use the swimming pool and the lady on reception was miserable as sin .
Please check before you book this site out of season

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Van de manager: Thank you for your review, Stephen.

We are pleased you liked your pitch and the location.

We do need to clarify the comments about there being 'lots of people on site moaning'. During your stay, the upper area alone, which can accommodate around 100 tents, 19 electric tent pitches and 26 touring caravans, had just 8 bookings. This was therefore a very quiet out of season stay.

It is also not correct to say that all facilities were closed. The swimming pool was open daily, and the shop was available every day on request, as clearly stated on the sign on the door. Some other facilities do operate reduced opening outside the main season, which is normal when guest numbers are much lower.

The swimming pool is clearly advertised as carrying an additional £3 per person charge. These are not hidden conditions, and we agree with your own advice that guests should read the information provided and check with us before booking if there is any doubt.

Given that the issues raised are mainly things that should not have come as a surprise, an overall score of 2 out of 10 feels incredibly unfair.

Ik was blij met Great site good entertainment fantastic bar.reception ist class.
Coming to end of season so faceitys
Not opening fully but still very good.

Ik was niet blij met None

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Van de manager: Really pleased to hear you enjoyed the site, entertainment and bar, Barry.

Thank you as well for the kind words about reception.

As you mention, some facilities have reduced opening towards the end of the season on the Sunday of your stay, but we are glad you still had a very good stay.

We hope to welcome you back again.