Crows Nest Caravan Park

喜欢 On site pool

不喜欢 Toilets were filthy, generally the whole place wasn’t very clean

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喜欢 Great campsite and facilities

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喜欢 The pool was a nice touch. Chilled and relaxed atmosphere, good shop on site. Entertainment is good and the pub is also very good.

不喜欢 Water points are a long way from the overflow field (majority of tent pitches). Beers on tap aren’t very good. Ice in the shop felt like they’d broken down normal sized ice bags into tiny little bags and sold them at £1.50 a pop. Play park - we didn’t see as it’s a long way away from the bottom field.

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喜欢 Views, facilities, location. It was lovely. We will definitely be back next year.

不喜欢 Too far away from disabled facilities for my husband. The gravel made it difficult for him to go on his mobility scooter so had to drive there. Maybe closer next time

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喜欢 Clean toilets and showers Great views and friendly staff got everything you need and great play area will definitely stay again

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来自经理: Thank you for your lovely review, Ryan.

We are really pleased to hear you found Crows Nest a great place to stay and enjoyed the clean toilets and showers.

It is great to know you enjoyed the views, found the staff friendly, and that the play area added to your stay.

Thank you for recommending us, and we look forward to welcoming you back again soon.

喜欢 Fantastic park loved everything. Very clean. We were parked next to the showers in our tourer they had regular cleaners there. Everything was spotless.
Bus routes, amenities on siye supermarket, fish and chips, children's park and the best views

不喜欢 Can't say we disliked anything. Absolutely fantastic definitely going back

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来自经理: Thank you for your fantastic review.

We are delighted to hear you loved everything about your stay at Crows Nest and found the park so clean and well maintained.

It is lovely to know the facilities were spotless, the touring pitch worked well, and that the bus routes, shop, fish and chips, children’s park and views all added to your holiday.

We are also really pleased you enjoyed the supermarket choice and the entertainment for both children and adults.

Thank you for your kind comments, and we look forward to welcoming you back again soon.

喜欢 Size of pitches
Views
Facilities on the camping field
Lots of rubbish points
Well stocked shop at reasonable prices
Chippie was nice

不喜欢 There were a few generators and fire pits on site which were not allowed. No proactive "patrols" but reactive once reported.

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来自经理: Thank you for your review, Heather.

We are pleased to hear you enjoyed the views, pitch sizes, camping field facilities, rubbish points, well stocked shop and chippy.

With regards to generators and fire pits, these are not permitted on site, and we will speak to any guests found using them. We do carry out proactive patrols, although the visibility of those patrols will depend on the time of day and what is happening across the park. If something is reported to us, we will also respond directly where possible.

We are glad you found the facilities excellent overall and appreciate you recommending us.

Thank you for your feedback, and we hope to welcome you back to Crows Nest again.

喜欢 Perfect site

不喜欢 Nothing

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来自经理: Thank you for your fantastic review, Andrea.

We are really pleased to hear you found Crows Nest to be the perfect site and that there was nothing you disliked during your stay.

Thank you for recommending us, and we look forward to welcoming you back again soon.

喜欢 The site was laid out well and the facilities was clean and well maintained. Will be booking again.

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来自经理: Thank you for your lovely review, Josh.

We are really pleased to hear you found Crows Nest family friendly, well laid out and clean during your stay.

It is great to know the facilities were well maintained and that you are already planning to book again.

Thank you for recommending us, and we look forward to welcoming you back soon.

喜欢 Weather was nice and the maintenance guy saved us and gave me a jump start as my car battery died. So a big thank you to him.
Lovely Staff and food in the chip shop,

不喜欢 Showers and proper toilets a good 10 min walk away up a hill. Was left with 6 portable toilets which was awful and 3 biffa bins dumped in the middle of the field.
Swimming pool was freezing, and the floors in the changing rooms were dirty with mud 🤢😷 staff just sat around doing nothing when they could have been cleaning the floors.
Definitely would not say have arcades they was rubbish and did not see anyone in the tiny room.

Dated bar area

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来自经理: Thank you for your review, Gemma.

We are pleased to hear the staff were lovely, that you enjoyed the fish and chips, and that our maintenance team were able to help when your car battery died.

With regards to the overflow field, this was not the original stay you had booked. Your booking was for 19th September for 2 nights, but you arrived in August without realising the dates were incorrect. Rather than simply turning you away, we did what we could to accommodate you during one of the busiest periods of the year, which meant using the overflow camping field as the main camping areas were already full.

Had you arrived on the dates actually booked, you would not have been placed in the overflow field and your experience would have been very different. This important context is missing from your review.

The overflow field is more basic than the main park and is mainly used at the busiest times. The main showers, toilets and pot wash facilities are located on the main site, and there is a walk from the overflow field. Portable toilets are provided closer to the overflow area for convenience, and there were far more than 3 bins available.

We are sorry to hear you felt the swimming pool changing area was not as clean as it should have been. The facilities are checked regularly, but during peak times they can deteriorate quickly depending on how guests use them.

The arcade is a small games room, as advertised, rather than a large amusement arcade. Crows Nest is a family camping and caravan park, not a large resort park.

We are sorry the overflow field did not meet your expectations, but we do feel it is unfair to review the stay without mentioning that you arrived on the wrong dates and were accommodated at very short notice during peak season.

Your 2/10 score is very very harsh when your only reasonable complaint is that the pool changing room floor was dirty.