Crows Nest Caravan Park

A aimé Well kept site, very spacious, clean facilities, good access to local areas.
Enjoyed our few days.👍

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A aimé I've like it here

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A aimé Great campsite in good location,
Well looked after and nice clean facilities block,
Shop well stocked

N'a pas aimé Nothing

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A aimé Great site, plenty of things to do on site for all ages and a great location for visiting places like Scarborough and Filey.
We were in our touring caravan and the fully serviced pitch was well kept.
We also took our dog and there is a dog walking field and some nice walks around the site and some great views from the top of the cliff at the back of the site.
Will definitely be coming back and would recommend it.

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A aimé The entertainment

N'a pas aimé Cleanliness of the entire site especially the washrooms and the pool

The overflow camping was a 10 min walk to the shower and toilet block and the only facilities were some horrendous portaloos that were not cleaned once during our stay.

The site was noisy and no one asking people to keep the noise down ppl were partying till gone midnight not great when I’m there with my 8 year old child.

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Réponse du gestionnaire : Thank you for your review, Adam.

We are pleased to hear you enjoyed the entertainment during your stay.

We are sorry to hear the overflow field and facilities did not meet your expectations. The overflow area is used during the busiest periods when the main camping areas are already full, and it is more basic than the main park. The main toilet and shower facilities are located on the main site, so there is a walk from parts of the overflow field.

That said, we do feel your review is extremely harsh when the 10 out of 10 review immediately before this one stayed in exactly the same area at the exact same time and had a completely different experience.

The facilities and portaloos are cleaned and checked regularly, but during very busy periods they can deteriorate quickly depending on how guests use them. We cannot control how every guest leaves the facilities between cleans.

With regards to noise, we did not receive any noise complaints over the weekend. Security visited all fields during their evening checks and had no complaints raised with them. If guests are causing unreasonable disturbance late at night, this needs to be reported to the team at the time so it can be dealt with directly.

We are sorry the stay was not for you, but we do not feel this review gives a fair reflection of the park or the efforts made by the team during a very busy period.

A aimé Facilities:swimming pool, play area, pub, entertainment

N'a pas aimé Inconsiderate neighbours, overflow field was very busy (but I guess to be expected with bank holiday weekend) access to field muddy and slippy

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A aimé On site pool

N'a pas aimé Toilets were filthy, generally the whole place wasn’t very clean

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Réponse du gestionnaire : Thank you for your review, Stephen.

We are pleased to hear you liked having the swimming pool on site.

We are sorry to hear you felt the toilets and general cleanliness were not as they should have been during your stay. The facilities are cleaned and checked regularly throughout the day, but during very busy periods they can unfortunately be left in a poor condition very quickly by some guests between cleans.

Crows Nest was extremely busy over the bank holiday period, and the weather conditions were also against us, with more mud and mess being carried around the site and into the facilities than usual. While our team work hard to keep on top of the park, cleanliness also relies on guests using the facilities respectfully and leaving them as they would hope to find them.

Thank you for your feedback.

A aimé The Crows Nest Caravan Park was the perfect stay for my wife and I plus 2 kids under 4. The facilities are exceptional, staff incredibly friendly and helpful and a site that has everything you could ever need!
We used all facilities during our 3 day stay and everything was incredibly clean, great value for money and the food in particular was brilliant - we loved the fish and chips as well as the breakfast van in the morning (just what was needed after a night in the onsite pub)
In the bar on site, i was delighted with the speed of service, the choice of drinks and again the value for money.
We spent several hours in the pool and i was pleasently taken a back by the fact there were 3 life guards on duty at the same time watching over the pool despite its modest size - again the pool was exceptionally clean and good value for money.
All in all, we had the best time at the campsite, utilising all its facilities on offer and have been ranting and raving about it to all that will listen. 100% be back as soon as possible! Thanks for having us!

N'a pas aimé None - only the fact we couldn't have stayed longer!

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A aimé Really enjoyed our stay kids loved the swimming pool entertainment was good and the breakfast sandwich cabin would go again

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Réponse du gestionnaire : Thank you for your fantastic review, Linnet.

We are really pleased to hear you enjoyed your stay and that the children loved the swimming pool.

It is great to know the entertainment and breakfast sandwich cabin both added to your visit too.

Thank you for recommending us, and we hope to welcome you back to Crows Nest again soon.

A aimé Nowt

N'a pas aimé Disliked how it was ran absolutely wild wasn’t fit for purpose dogs running about running in our tent shitting everywhere reported this nowt was done

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Réponse du gestionnaire : Thank you for your review.

We strongly reject the claims made here.

You have stated that this was reported and that “nowt was done”, but that is not true. As you confirmed to us yourself by email, this was not reported to the team at the time. To then leave a public review claiming that it was reported and ignored is extremely unfair and misleading.

Dogs must be kept under control on the park and owners are responsible for cleaning up after them. If dogs were running into your tent or fouling around your pitch, this should have been reported immediately so staff could investigate, identify the guests involved and deal with it properly.

We cannot act on something we are not made aware of. It is simply wrong to claim that nothing was done when we were never given the opportunity to do anything during your stay.

We are sorry you did not enjoy your visit, but we do not accept a false version of events being presented as fact.