Crows Nest Caravan Park

Понравилось Great site, with amazing pitches, really good shower block and stuff to do like shop on the grounds and pub

Не понравилось Was quite disappointed as were lots of other people staying there that they hadn’t set up some way to watch the World Cup games if you own a dog. Think considering that the majority of people camping brought a dog they’ve missed a ticket not doing something like this

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От менеджера: We are pleased you enjoyed the pitches, shower facilities, shop and pub, and thank you for the excellent score.

The World Cup matches were shown in the bar, although dogs are not permitted inside. We appreciate this meant guests who had brought dogs could not watch there, but unfortunately it is not practical for us to provide a separate dog friendly viewing area for every match. Free WiFi is available throughout the bar area and conservatory, so guests could also stream the match on their own devices.

Понравилось Pool and slides
Shower facilities and their cleanliness
Shop (all very reasonably priced)
Views over the coast!!!

Не понравилось Dog poo around site and dogs off leads- annoying with our 4 year old. Not the parks fault but a shame when there’s a perfectly good enclosed dog park

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От менеджера: It is great to hear you enjoyed the pool and slides, clean shower facilities, reasonably priced shop and coastal views.

Dogs must be kept under control around the park, and owners are responsible for cleaning up after them. We provide numerous dog bins as well as other waste bins across the site, together with a large enclosed dog field. We are sorry that the behaviour of a small number of owners affected your stay and would always ask guests to report this at the time so our team can address it.

Thank you for recommending the park and for your excellent score.

Понравилось A lovely site in a great location for exploring! Lots of facilities to use. Lovely fish and chips and a great pub too! Clean facilities and loved the family toilet option!

Не понравилось It’s so difficult when people can park wherever they want, because it was a nice weekend there were so many people and it felt like camping in a car park! There were huge groups of people partying until early hours of the morning (some until 5am!) and no security or anyone to stop them! When we complained the next morning the staff said weren’t very understanding and said we should have come earlier to complain.

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От менеджера: We are pleased you enjoyed the location, facilities, family bathroom, pub and fish and chips.

As advertised, pitches in this field are not individually designated, although guests must still park and camp responsibly.

When the noise was reported, the guests responsible were spoken to and there was no repeat the following night.

The only guest we advised should have reported the issue sooner did not mention it to our team until around 5pm the following day. Fortunately, it had already been reported by another guest and dealt with by then. Had it not been, reporting it so much later would have been too late for us to intervene.

We do have ANPR recording all vehicles entering the park, but security cannot prevent every instance of inconsiderate behaviour before it is reported. Our team acted once made aware and the issue was resolved.

Понравилось facilities where clean, shop well stocked and fish and chip shop was lovely. amazing views and sunsets

Не понравилось However it is still possibly the worst ive ever stayed on. its so badly ran no structure to pitching,cars park up right in front of your campervan awning. People still turning up at 8-9 at night to set up tents and just leaving cars. if in emergency you couldnt get out. the website says no firepits people still had them. no one came round there was group up till half 3 in the morning with the firepit on music so loud shouting, swearing. I woke up to rubbish/beer cans scattterd all over round our van,then they where back up at half 8 with the music on so loud from there cars. shouting and swearing and drinking no consideration for families with kids. Other kids were flying all over on electric bikes around the children play park, nearly knocking my daughter over and once again no member off staff about to to sort it, we had to leave a night early due to not be able to put up with it another night. we spoke to reception all she had to say was somone else complained this morning too, sorry. Tried messaging them direct but no reply. Real shame as this would be a great site otherwise

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От менеджера: We are pleased you found the facilities clean, the shop well stocked and enjoyed the fish and chip shop, views and sunsets.

The noisy group was reported to us, spoken to by our team and there was no repeat the following night.

We are sorry to hear about the electric bikes near the play area, as this should also have been reported immediately so our team could address it. We have staff on site, but they cannot witness every incident across the park unless guests make us aware at the time.

This is the only low score we have received from guests staying over the same weekend, with other reviews describing a very different experience. While we recognise that the behaviour of a small number of inconsiderate guests affected your stay, our team acted once the issue was brought to our attention.

Понравилось Easy check in and spacious pitch. Showers and toilets fine. Pool was perfect size and kids loved the slides! Play park was great and football field with an unbelievable view. Singer on Saturday was brilliant and everyone was so friendly. Will definitely return!

Не понравилось Nothing

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От менеджера: It is wonderful to hear your family had such a great stay and enjoyed the spacious pitch, swimming pool, slides, play area and football field.

We are especially pleased you enjoyed the Saturday entertainment and received such a warm welcome from our team. Thank you for the perfect score, Melanie. We look forward to welcoming you all back.

Понравилось Friendly atmosphere as always and the cleanliness of the site itself and the amenities is exceptional

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От менеджера: It is always lovely to welcome returning guests, Clare, and we are delighted that you continue to enjoy the friendly atmosphere year after year.

Thank you for your wonderful comments about the cleanliness of the park and facilities, and for awarding us a perfect score. We look forward to seeing you again on your next visit.

Понравилось Spacious pitch, clean wc n showers

Не понравилось Flys,

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От менеджера: We are pleased you enjoyed your three-night stay and found the pitch spacious and the toilets and showers clean.

Unfortunately, flies are a natural nuisance and have been particularly noticeable across the area this summer, which is beyond the park’s control. Thank you for your excellent score, Gaynor, and we hope to welcome you back.

Понравилось Excellent, clean facilities and friendly staff members, fantastic stay!!!

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От менеджера: We are delighted you had a fantastic stay and found the caravan and facilities exceptionally clean.

Thank you for your lovely comments about our friendly team and for awarding us a perfect score. We hope to welcome you back again soon.

Понравилось The site itself was really nice and clean.

Не понравилось The noise. There was a group of people around 20 +. Shouting and singing really loud,and the music was so noisy past o'clock in the morning. Its supposed to be a family site. There was nobody to report it to as wasn't any security. Simply isn't good enough.

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От менеджера: We are pleased you found the park clean and otherwise enjoyed the site.

The behaviour described is not acceptable and does not reflect the family atmosphere we expect. The group responsible was reported to us, spoken to by our team and there was no repeat the following night.

We have staff on site, but it is not possible for them to witness every incident across the park as it happens. Guests must report excessive noise or antisocial behaviour at the time so we can intervene promptly. Once we were made aware, action was taken and the issue was resolved.

Понравилось Absolutely loved it pints good price and fish shop is gorgeous 1 of the best ive been 2 plenty of room for tent and loads of toilets and showers

Не понравилось Only fault is shop closed early 7.30

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От менеджера: We are delighted you absolutely loved your stay and found the pitches spacious, the facilities plentiful and the fish and chip shop one of the best you have visited.

Thank you for the perfect score, Glen. We hope to welcome you and your family back again.