Auchenlarie Holiday Park

Liked Great park

Disliked Add another play area for kids up at the woodland pitches

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From the manager: Thank you for your lovely review.
We’re delighted to hear that you enjoyed your stay at our park. Thank you also for your suggestion about adding another play area near the woodland pitches. We appreciate your feedback and will certainly keep it in mind as we look at ways to improve our facilities for families. We hope to welcome you back again soon

Liked Very clean and well kept park. Extras like softplay,swimming sauna are included in the pitch price.

Nice shop on site with basically everything you might need if you have forgot.

There is a bit of a hill from the bars /amusements to the touring pitches which did not bother us but might he helpfully i formation for some.

Disliked No cash machine i think this is a must have

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From the manager: Thank you for taking the time to leave us your feedback. We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness of the park, the on-site shop, and the facilities included in the pitch price.

Thank you also for highlighting the hill between the entertainment areas and the touring pitches, as this is useful information for guests planning their stay.

We appreciate your feedback regarding the lack of a cash machine and understand that having one on-site would be convenient. Your comments are valued and will be taken into consideration as we continue to look for ways to improve our guests’ experience.

We hope to welcome you back again in the future

Liked Great campsite but the rabbit poo everywhere really put me off

Disliked Rabbit poo everywhere which was turning to mush because of rain . Turned into to a skating rink .

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From the manager: Thank you for your feedback. We’re pleased to hear that you enjoyed our campsite, but we’re very sorry that the rabbit droppings affected your stay. We understand how unpleasant and slippery the ground can become in wet weather, and we appreciate you bringing this to our attention. We will take your comments on board and continue to review our cleaning and maintenance routines to help keep the site as clean and safe as possible for all our guests.

Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Liked Amazing site, friendly staff,fantastic views wee shop was really good had loads of everything. Great playpark for kids and the rabbits were a hit with the kids. Beach was beautiful, shower block and toilets spotless. Highly recommend will definitely be booking again.

Disliked Having a cash machine would be great, shop can give cash back but if shop is closed and kids need cash for arcades there is no where to get cash. As we were in motorhome and didn't have any other transport to leave the park to find a cash machine.

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From the manager: Thank you so much for your review and recommendation. We’re delighted to hear that you enjoyed the beautiful views, our shop, the playpark, and especially that the rabbits were a big hit with the children. It’s also great to hear that you found our shower and toilet facilities spotless and our team friendly.

Thank you for your feedback regarding the availability of a cash machine. We understand how having access to cash can be helpful, particularly for families wishing to enjoy the arcades when the shop is closed. We appreciate you sharing your experience and will certainly take your suggestion on board.

We look forward to welcoming you and your family back to the park for another lovely stay.

Liked Great entertainment, perfect location, friendly staff, wonderful wildlife. Lovely food, lots to do with children
You feel safe and secure. Easy to access all places.

Disliked Possibly another resturant with different opening times, and more variety.
easier access to pay for internet

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From the manager: Thank you for your lovely review. We’re delighted to hear that you enjoyed our location, friendly team, wildlife, and the variety of activities available for families. It’s especially pleasing to know that you felt safe and secure during your stay.

Thank you also for your helpful suggestions regarding additional dining options, more varied restaurant opening times, and easier access to internet payments. We appreciate all feedback as it helps us identify ways to improve our guests’ experience, and we’ll certainly take your comments on board.

We hope to welcome you and your family back again soon.

Liked Site was fab lots for the kids

Disliked Restaurant is really expensive

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From the manager: Thank you for your lovely feedback. We’re so pleased to hear you enjoyed the site and that there was plenty to keep the kids entertained.

We’re sorry to hear you found the restaurant expensive. We really appreciate you sharing your feedback, and we’ll take it on board. We hope to welcome you and your family back again in the future.

Liked Caravan was perfect and in an excellent position. The Caravan was clean and had everything we needed. Was so comfortable. We ate in the restaurant on our last night and the food was great. The sports bar played some great music. The shop is well stocked. The site seemed quiet but of course it was end September/beginning October.
We will certainly return again. This was our second visit this year. 1st visit we stayed in a pod which was brilliant and this time stayed in a Gold Caravan as we took our two dogs.

Disliked Nothing

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From the manager: Thank you so much for your wonderful review! It’s fantastic to hear that you had another great stay with us and enjoyed the Gold Caravan, restaurant, sports bar and shop. We’re especially pleased that you found the caravan clean, comfortable and well equipped for you and your two dogs.

It was lovely to welcome you back for your second visit this year after enjoying the pod on your first stay. We really appreciate your continued support and are delighted to hear that you’ll be returning again.

We look forward to welcoming you (and your two dogs) back very soon 🐾😊

Liked Views ,

Disliked Caravan/camping pitches need upgrades poor drainage on grass

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From the manager: Thank you for taking the time to leave your feedback. We’re sorry to hear that the exceptionally heavy rainfall during your stay caused problems with your awning and the grass pitch.

We appreciate your comments regarding drainage and the suggestion of a more suitable base for awnings. The concrete pads are intended to provide a firmer, more level area, but we recognise that during periods of very heavy rainfall, drainage can be challenging.

We’ll certainly take your feedback on board as we look at ways to improve the pitches and make them more suitable for awnings. Thank you again for your constructive suggestions, and we hope the weather didn’t spoil your stay too much.

Liked Like the situation but not caravan

Disliked Waa dissapointed no restaurant open till the Thursday and takeaway not opened till 4 ,nowhere to get lunch at all and dont aways want a chippy for dinner , used to come at least twuce a year, nothing for us ,doubt be back ,also caravan bed really not comfortable ,we left 2 days early

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From the manager: Thank you for taking the time to leave your feedback. We’re sorry to hear that your recent stay was disappointing, especially as you have stayed with us regularly in the past.

We understand your frustration regarding the restaurant and takeaway opening times, particularly when you were expecting more options for lunch and dinner. We appreciate that this had a significant impact on your stay.

We’re also sorry to hear that you found the caravan bed uncomfortable. We take comments like this seriously and will pass your feedback on to the relevant team.

It’s particularly disappointing to hear that you chose to leave two days early and that you didn't come to speak to us about your issues with the bed. Sorry that we didn’t provide the experience you’ve come to expect from us on this occasion. We do appreciate your previous custom and hope we may have the opportunity to welcome you back in the future and provide a much better stay

Liked Had a great time staff were so accommodating when we asked if we could move pitch
Enjoyed the restaurant and the swimming pool sauna the staff again were polite proffesional and fun
Excellent stay again
We will be back very soon

Disliked Got full over the weekend and the toilet roll ran out on sunday but was nt a problem we had plenty in the tent
Top shower facilities not as good as the bottom but can t complain we had them all to ourselves most of the week

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