Harebeck Holidays

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
At least one of the party members must be aged 18 or over.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
There is no reception at this site. Please check in at the Farmhouse -Thornbank or Farm Office instead.
The site will send you further check-in information 7 day(s) before your arrival.

Changes to your holiday
Changes cannot be made once you have booked.
Modifications are subject to a £20.00 fee.

Dogs
Dogs must be kept on leads and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
The site only allows dogs up to 6kg.
Your dog must be tattooed or microchipped.

Extras
Motorbike(s) can be brought instead of the car(s) included.

General
Bookings are nominative and non-transferable.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Please note that the toilet/shower facilities are unisex.
Public areas are non-smoking.
Quiet hours must be respected between 9:30 p.m. and 5 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
Refunds within the indicated cancellation period are only possible if the site is able to relet your unit/pitch.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The site is not liable for any refund in the event of force majeure.
You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Hired accommodation
Hired accommodation: £50.00 damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
No naked flames are allowed inside the hired accommodation units.
The damage/cleanliness/bracelet deposit required on arrival can only be paid for in cash.
Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy
No hen/stag parties permitted via Pitchup.com.
The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches
You must follow the management directives when pitching your tent/unit and related equipment.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.
If making a fire, the fuel, logs and coal have to be purchased on site.
No electric barbecues allowed.
Open fires are prohibited.
Please do not touch or feed the animals.

Taxes
This area is not subject to city tax.

Vehicles
Continental touring caravans (caravans built with the door on the right-hand side) are not permitted.
No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
No vehicle movement between 9:30 p.m. and 5 a.m..

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