California Chalet and Touring Park

Liked Close to legoland

Disliked Ants

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From the manager: Thank you for your feedback. We’re pleased to hear you enjoyed our convenient location close to LEGOLAND.

We’re sorry that the presence of ants affected your stay. As a woodland park, we are naturally surrounded by wildlife and insects, and unfortunately ants are an outdoor pest that can be difficult to completely prevent. We do, however, take reasonable measures to manage pests and maintain a clean and comfortable environment for our guests.

We appreciate you bringing this to our attention and hope you otherwise enjoyed your stay with us.

Liked Staff very friendly.
Pitches spacious
Location quiet

Disliked Lot of tradespeople living on site. Disturbing when leaving early to work
Toilets not regularly checked. No toilet paper in the cubicle
Staff not visible at the weekend

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From the manager: Thank you for taking the time to leave your review.

We’re pleased to hear that you found our staff friendly, the pitches spacious, and the location quiet.

We’re sorry to hear about the issues you experienced during your stay. Our maintenance team is on site at weekends, although they may not always be visible around the site. There is an emergency contact number provided in the arrival email and is also displayed on the reception door should guests have any concerns or require assistance.

We’re particularly sorry that the toilet facilities had not been checked regularly enough and that there was no toilet paper available. We will remind the team to ensure the facilities are checked and replenished consistently, including at weekends.

We also appreciate your feedback regarding the tradespeople staying on site and understand how this could be disruptive for guests leaving early for work. We will take your comments on board.

Thank you again for your feedback, as it helps us identify where we can improve.

Liked It was a lovely site with plenty of woodland and activities at the side of it. A nice friendly check in. Shower was clean and piping hot, far too hot for me but then I much prefer a cooler shower! Thoroughly recommend it.

Disliked Nothing

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From the manager: Thank you so much for your lovely review! We’re delighted to hear that you enjoyed the woodland setting, the activities nearby, and your friendly check-in experience.

It’s also great to know you found the shower facilities clean and hot—although we’ll keep in mind that a cooler shower is preferred by some!

We really appreciate your recommendation and are so pleased you had such an enjoyable stay.

We hope to welcome you back again soon!

Liked Lovely site, well looked after.

Disliked Nothing

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From the manager: Thank you for your lovely review!

We're so pleased you enjoyed your stay and appreciated how well the site is looked after.

It means a lot to our team.

We're delighted there was nothing to dislike, and we hope to welcome you back again soon!

Liked Everything on this site is well kept we had pitch 3 this time big plenty of sun and shade we are regularly here and apart from once having pitch 39 it’s always great it’s our happy place

Disliked Nothing all good

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From the manager: Thank you so much for your lovely review! It’s wonderful to hear that you continue to enjoy staying with us and that our park has become your “happy place.” We’re delighted you enjoyed Pitch 3 this time, with its lovely balance of sunshine and shade.

It’s always a pleasure to welcome you back, and we truly appreciate your continued loyalty. We look forward to seeing you again on your next visit! 😊

Liked This is our 3rd time staying here, Lovely campsite situated amongst the trees, really nice lake nearby with walks all around and through the forest. There are 2 children's playgrounds within a short walk and a field for ball games. The cafe next to the lake is also really good.
Overall a great site and plenty of walking & cycling routes nearby.
We will be staying again soon.

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From the manager: Thank you for your wonderful review and for choosing to stay with us for the third time!

We're delighted to hear you continue to enjoy the peaceful woodland setting, the nearby lake, forest walks, and all the family-friendly facilities in the area.

It's great to know the café and the walking and cycling routes on the adjacent Country Park added to your stay too.

We really appreciate your continued support and look forward to welcoming you back again very soon!

Liked I liked the location of the site. Situated in the middle of beautiful trees and a local park with waterside.

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From the manager: Thank you for your lovely review! We're so pleased you enjoyed our location.

Being surrounded by beautiful trees and the nearby waterside park is one of our favourite things about the area too.

We hope you had a relaxing stay and would love to welcome you back again soon.

Liked Campsite well kept and staff helpful and friendly

Disliked Didn't dislike anything

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From the manager: Thank you for your wonderful review! We're so pleased to hear you found the campsite well maintained and that our team was helpful and friendly.

It's also great to know there wasn't anything you disliked.

We really appreciate your feedback and hope to welcome you back for another enjoyable stay soon!

Liked The location, the setting was just so tranquil and so much privacy. From the cleaners to the office and the ground maintenance all was very good

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From the manager: Thank you so much for your wonderful review.

We're delighted to hear that you enjoyed the tranquil setting, privacy, and beautiful location.

It's especially rewarding to know that our cleaning, office, and grounds maintenance teams all helped make your stay such a positive experience.

We truly appreciate your kind private feedback and will be sure to pass your congratulations on to the entire team.

We hope to welcome you back again soon!

Liked Nice woodland site (mostly). We hoped for shade!

Disliked We were put out in the open in campervan when 32 degrees when shady plots empty (we arrived out of hours so just took what they’d given us). So we struggled and van extremely hot (both in our 70s)

Noisy Leaf blower going most of the day on dry ground so creating dust .. seemed unnecessary and not relaxing.

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From the manager: Thank you for your review. We're pleased you enjoyed our woodland setting, although we're sorry your pitch wasn't as comfortable as you'd hoped during the hot weather.

As you arrived out of hours, we allocated the pitch reserved for your booking, but we completely understand that the shade would have made a significant difference in the 32°C heat. We can only apologise, sometimes requests from guests can be missed and we ensure to do better.

We're also sorry that the leaf blower disturbed your stay. Grounds maintenance is sometimes necessary to keep the site tidy, but we appreciate that the timing affected the peaceful atmosphere you were looking for, and we'll take your comments on board.

Thank you for your private feedback as well. We always encourage guests to let us know during their stay if there's anything we can do to improve their comfort, as we're always happy to help where possible. We hope you'll consider visiting us again.