California Chalet and Touring Park

A aimé Really clean site, toilets and showers well
Maintained, staff helpful, would return

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Réponse du gestionnaire : Thank you for your lovely review!

We’re delighted to hear that you found the site clean and well maintained, and that our showers and toilets met your expectations.

It’s great to know our team were helpful too.

We really appreciate your kind words and look forward to welcoming you back again soon!

A aimé There is a wonderful playpark for the kids, a paddling pool and amazing walks around the lake. The kids enjoyed feeding the ducks every morning and going to the park. Everyone we met there was super friendly and the kids bonded with others quickly. We were only stopping over on our way to lego land so didnt have a long stay but will definitely consider visiting this campsite again.

N'a pas aimé None

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Réponse du gestionnaire : Thank you so much for your lovely review!

We’re delighted to hear that the kids enjoyed the playpark, paddling pool and feeding the ducks, and that they made some new friends during your stay.

It’s wonderful to know you enjoyed the walks around the lake too.

We’re sorry you couldn’t stay longer, but we’d be thrilled to welcome you back for a longer visit next time.

We hope you had a fantastic time at Legoland!

A aimé Good pushchair walks. Water tap by each pitch. Toilets and showers so clean. A family shower which makes life with small kids easier. Everything was beautifully clean

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Réponse du gestionnaire : Thank you so much for your lovely review!

We’re delighted to hear you enjoyed the walking routes and found the facilities so clean and convenient.

It’s especially great to know that our family shower helped make things a little easier when travelling with small children.

We hope to welcome you back again soon! 😊

A aimé Good location, good size pitches and facilities nice and clean and cleaners friendly, cafe in the park was great for breakie

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Réponse du gestionnaire : Thank you for your lovely review!

We’re so pleased to hear you enjoyed the location, spacious pitches and clean facilities, and that our friendly cleaning team helped make your stay a pleasant one.

It’s great to hear you also enjoyed breakfast at the café in the adjacent park.

We hope to welcome you back again soon.

A aimé Beautiful woodland surroundings. Toilet and shower facilities were spot on. Had a really peaceful night's sleep after a lovely evening's walk around the area. We were only there one night as stop off before visiting Legoland (which was an easy drive away) but we wished we were staying longer.

N'a pas aimé It was a little expensive for a camp site but that seems to be the way things are going at the moment, sadly.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you so much for your lovely review!

We’re delighted to hear you enjoyed the peaceful woodland surroundings, had a comfortable night’s sleep, and found our shower and toilet facilities spot on.

It’s great to hear that we were a convenient stop for your visit to Legoland too.

We’re sorry you found the price a little high, but we really appreciate your understanding.

We’d be thrilled to welcome you back for a longer stay next time!

A aimé Just love this site. So quiet and peaceful. Beautiful area. Always clean and tidy.

N'a pas aimé Nothing to dislike.

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Réponse du gestionnaire : Thank you so much for your lovely review!

We’re delighted to hear that you love the site and enjoyed the peace, quiet and beautiful surroundings.

It’s wonderful to know you also found everything clean and tidy.

We’re thrilled there was nothing to dislike and hope to welcome you back again soon! 😊🌿

A aimé Peaceful site

N'a pas aimé Too many commercial vans and permanent residents

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Réponse du gestionnaire : Thank you for taking the time to leave your feedback.

We’re pleased to hear you enjoyed the peaceful atmosphere of the site.

We’re sorry that the number of commercial vans and seasonal guests affected your experience.

We appreciate you highlighting this and will take your comments into consideration as we continue to improve the site.

We hope to welcome you back in the future.

A aimé Really lovely quiet campsite with great facilities and lovely walk/cycle around the lake.

N'a pas aimé Plastic chairs or stools needed in the shower cubicles to put clothes/toiletries on.

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Réponse du gestionnaire : Thank you for your lovely review!

We’re delighted to hear you enjoyed the peaceful atmosphere, our facilities, and the walk/cycle around the lake. 😊

Thank you also for your helpful suggestion regarding seating in the shower cubicles.

We’ll certainly take this on board as we look at ways to improve the facilities and make your stay even more comfortable.

We hope to welcome you back again soon!

A aimé Close to legoland

N'a pas aimé Ants

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Réponse du gestionnaire : Thank you for your feedback. We’re pleased to hear you enjoyed our convenient location close to LEGOLAND.

We’re sorry that the presence of ants affected your stay. As a woodland park, we are naturally surrounded by wildlife and insects, and unfortunately ants are an outdoor pest that can be difficult to completely prevent. We do, however, take reasonable measures to manage pests and maintain a clean and comfortable environment for our guests.

We appreciate you bringing this to our attention and hope you otherwise enjoyed your stay with us.

A aimé Staff very friendly.
Pitches spacious
Location quiet

N'a pas aimé Lot of tradespeople living on site. Disturbing when leaving early to work
Toilets not regularly checked. No toilet paper in the cubicle
Staff not visible at the weekend

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Réponse du gestionnaire : Thank you for taking the time to leave your review.

We’re pleased to hear that you found our staff friendly, the pitches spacious, and the location quiet.

We’re sorry to hear about the issues you experienced during your stay. Our maintenance team is on site at weekends, although they may not always be visible around the site. There is an emergency contact number provided in the arrival email and is also displayed on the reception door should guests have any concerns or require assistance.

We’re particularly sorry that the toilet facilities had not been checked regularly enough and that there was no toilet paper available. We will remind the team to ensure the facilities are checked and replenished consistently, including at weekends.

We also appreciate your feedback regarding the tradespeople staying on site and understand how this could be disruptive for guests leaving early for work. We will take your comments on board.

Thank you again for your feedback, as it helps us identify where we can improve.