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Feefo service rating

Alderstead Heath Experience Freedom Glamping

9.8
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From £59/€66.02/A$110.08/US$71.82/CA$100.50/CHF69.91/SEK695.70/DKK492.34/NOK720.36/ISK10,279/ARS4,896.20/CLP58,270/PEN245/NZ$117.95/ZAR1,264.17/PLN297.90/R$397.47/CZK1,803.53/RSD7,762/HUF23,087.10/RUB5,139.09/CN¥512.86 (for 1 night, 4 people)

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Microlodges and play area

General

  • Glamping site in the Surrey Hills, 10 minutes' drive from Redhill
  • Less than an hour's journey from central London by train
  • Chessington World of Adventures half an hour's drive away

If you’re searching for a base for a varied holiday – think lazy woodland strolls one day, adrenaline-filled theme park adventures the next, and a bit of sightseeing in the capital for good measure – get yourself to Alderstead Heath Experience Freedom Glamping.

The peaceful and family-friendly site is surrounded by woodland in the Surrey Hills, 10 minutes’ drive from Redhill town centre. This is a particularly fine spot for cyclists and walkers, as it’s handy for the North Downs and close to a network of off-road trails, such as the Pilgrims’ Way, and themed walks such as the Tilgate Forest Trail and Wandle Art Trail.

For a change of pace (and heart rate) there’s a clutch of theme parks conveniently close to base. Chessington World of Adventures is half an hour’s drive away – it also has a Go Ape adventure park, a Sea Life Centre and a zoo to really wear you (and, perhaps more importantly, the kids) out. If you haven’t quite got your adrenaline fix, Thorpe Park is about 40 minutes from the site.

It’s also easy to make a day trip to London while you’re here – catch a fast service at Redhill train station and you can be checking out the bright lights of the capital within an hour.

Take a break from full-pelt activity for some time on site: there's a playground and playing field here, plus a wifi connection to help plan shenanigans for the following day. A handy launderette is also on site to help sort any muck acquired on days out.

Please note

No hen/stag parties permitted via Pitchup.com.

Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Under 18s must be accompanied by their parents or legal guardians.


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Depart: (2 nights)
Party:

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Reviews

9.8

Overall rating based on 8 reviews

 

100% would recommend this site to a friend.

100% would stay here again.

 

More ratings

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi



Only showing reviews for last 18 months.

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Lovely time in adverse weather08/03/2020

Reviewer's country: United KingdomGill R.Mobile phone iconConfirmed

  • Microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    The accommodation and the hospitality

    Disliked: 

    One room only but loved the bathroom so compensated for it

From the manager...

Thank you for leaving a review, Gill.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Lovely stay, we will be back07/09/2019

Reviewer's country: United KingdomErica B.Confirmed

  • Microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    Nearly everything, great location, quiet, and immersed in nature. My son loved the playground and the friendly tabby cat visiting in the morning. Plenty to do nearby.

    Disliked: 

    The only reason I didn't give 5 stars is that the fridge in the pod is far too noisy for an open space sleeping accommodation. Everything else was to an excellent standard.

From the manager...

Thanks for leaving us a review Erica, we will check that fridge as it should not be noisy ~ Jo

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Lovely campsite, clean and very well kept. Lovely pod, nice interior28/07/2019

Reviewer's country: NetherlandsEls K.Mobile phone iconConfirmed

  • Microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    This was a really nice pod with a terrace in a beautiful area. Very friendly and helpfull staff.

    Disliked: 

    There’s literally nothing to dislike.

From the manager...

Thank you for your review - it is great to hear you enjoyed the glamping pod and your stay at Alderstead Heath. We hope to see you again soon.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Excellent, clean facilities, great Pod for four.13/07/2019

Reviewer's country: NetherlandsJanneke v.Mobile phone iconConfirmed

  • Microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    The pod we stayed in was wonderful! We had everything we needed, the staff was really friendly and helpful. Great areas for the kids to play, lovely views and very pieceful.

    Disliked: 

From the manager...

Thank you for your review. We are pleased to hear your family enjoyed your stay.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Lovely site, excellent pods,very comfortable.12/07/2019

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    Excellent facilities. Very clean.

    Disliked: 

From the manager...

Thank you for your review - and we are pleased to hear you enjoyed the site and the pod.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

Wel definately be returning03/07/2019

Reviewer's country: United KingdomAngela G.Mobile phone iconConfirmed

  • Microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    Wonderful little place hidden away. Super friendly staff and so relaxing. The lodge was beautiful with everything you need for a break away.

    Disliked: 

From the manager...

Thanks for your review - and we are really pleased to hear you will be returning. We look forward to seeing you again soon.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

An amazing site, picturesque surroundings, well maintained and clean.03/05/2019

Reviewer's country: United KingdomRichard A.Mobile phone iconConfirmed

  • Microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    The micro lodge was an outstanding peace of engineering and the site was immaculate. Friendly staff on arrival and kids were happy, safe and enjoyed exploring.

    Disliked: 

    Didn’t book long enough, everything was perfect.

From the manager...

That's great to hear - thank you for your review. You'll have to come back again and stay for longer next time!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

A really beautiful site with excellent facilities and friendly staff18/04/2019

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    Amazing luxury set up. So well thought out. Lovely en-suite.

    Disliked: 

From the manager...

Thank you for your review, we are really pleased to hear you enjoyed your stay with us at Alderstead Heath. We look forward to welcoming you back again, either at Alderstead Heath, or another of our Experience Freedom sites with glamping pods.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Features

Leisure on site

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Games room

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Play area

Take away

Tennis

TV room

Watersports

Nearby amenities

Bar nearby

Amenities on site

Bath available

Disabled facilities

Drying room

Food shop

Free wifi

Ice pack freezing

Internet access

Launderette

Parent & baby washroom

Pick-up from public transport

Public telephone

Shower available

Toilet block

Washing-up area

Wifi

Rules

Barbecues allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

No dogs allowed

Utilities

Charging facilities

Chemical disposal

Gas cylinders available

Recycling available

Renewable energy

Groups welcome

Family friendly

Motorcycle friendly

Single-sex groups welcome

Student groups welcome

Type

Large (51-200 pitches)

Camping 2.0

Microlodges

Location

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This site does not currently take bookings here on Pitchup.com.
[[ place.name ]]
  • Dean Lane, Merstham, Redhill, Surrey, England, RH1 3AH
  • Timezone Europe/London BST (GMT+01:00)   GPS 51.2843°N 0.1356°W

Nearest transport

Coach stations
Hooley (Surrey): Brighton Rd Coach Stop — 1.0 miles
Coulsdon: Brighton Rd Coach Stop — 2.2 miles
Wallington (London): Woodcote Road Coach Stop — 5.0 miles
Train stations
Merstham Rail Station — 1.5 miles
Coulsdon South Rail Station — 2.2 miles
Chipstead Rail Station — 2.3 miles
Ferry ports
Kingston Town End Pier — 11.2 miles
Ditton Island Ferry Landing — 11.3 miles
Kingston Turks Pier — 11.6 miles
Airports
Biggin Hill Airport — 8.0 miles
London Gatwick Airport North Terminal — 8.8 miles
London Gatwick Airport — 8.9 miles

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Pack a picnic and get stuck into some family games at Reigate Hill and Gatton Park (10 minutes' drive), a pretty parkland with flower-scattered grasslands and shaded woodland. There’s history to be had here too, with Reigate Fort to discover, or you can continue your walk to Box Hill, a summit of the North Downs, and stop for a snack to reward your trekking efforts.

For more green scenes, the woodland and meadows at Happy Valley Park (15 minutes) are home to nature trails, horse rides and play areas.

Those who don’t mind a bit of damp can sign up for dinghy riding, windsurfing, kayaking and paddleboarding at Aqua Sports (10 minutes). Or stick to land for your thrills and check out Go Zorbing, a woodland zorbing track, and Go Paintball (10 minutes), a place that's sure to meet approval from competitive siblings.

There’s more adrenaline to be pumped on a flying experience at Redhill Aviation Flight Centre (15 minutes), and Surbiton Raceway (30 minutes) is a must-visit for speed demons.

Must see

  • Godstone Farm (4.5 miles)
  • Denbies Wine Estate (8.8 miles)
  • Chessington World of Adventures (8.9 miles)

National Trust

  • Box Hill (8.1 miles)
  • Morden Hall Park (8.4 miles)

Cycle routes

Find local routes on the National Cycle Network - over 12,000 miles of cycling routes.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel.

Policies

Permitted arrival/departure time

On-site accommodation
Arrive:  3 p.m. –  7 p.m.
Depart by:  10 a.m.

Alderstead Heath Experience Freedom Glamping cancellation policy

No refunds within 1 week of arrival date.

Modifications are subject to a £30.00 fee.

No refunds/discounts for inclement weather, late arrivals or early departures.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now. Alderstead Heath Experience Freedom Glamping will debit the balance from your card 4 weeks before arrival, or if the arrival date is sooner than 4 weeks then the balance will be taken immediately.

You can also opt to pay the full amount at the time of your booking.

Payment methods accepted on the park

MasterCard
Visa

Terms and conditions

Site booking terms and conditions

  • Does Alderstead Heath Experience Freedom Glamping have a swimming pool? No View all features
  • Is Alderstead Heath Experience Freedom Glamping dog friendly? No View all features
  • What attractions are near Alderstead Heath Experience Freedom Glamping? Pack a picnic and get stuck into some family games at Reigate Hill and Gatton Park (10 minutes' drive), a pretty parkland with flower-scattered grasslands and shaded woodland. There’s history to be … Read more
  • When can I check in and check out of Alderstead Heath Experience Freedom Glamping?
    On-site accommodation
    Arrive:  3 p.m. –  7 p.m.
    Depart by:  10 a.m.
    Read more
  • How much does it cost to stay at Alderstead Heath Experience Freedom Glamping? From £59 (for 1 night, 4 people) - prices may change depending on your dates and party. Check prices and availability

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.

Changes to your holiday
Modifications are subject to a £30.00 fee.

Extras
Motorbike(s) can be brought instead of the car(s) included.

General
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Occupancy
No hen/stag parties permitted via Pitchup.com.

Reception
Reception is open from 9 a.m. to 7 p.m. between 15/03 and 31/10 and between 01/11 and 14/03.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Open fires are prohibited.

Vehicles
No vehicle movement between 11 p.m. and 7 a.m..

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