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Feefo service rating

Alderstead Heath Experience Freedom Glamping

9.7
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From £59/€66.78/A$108.71/$73.59/CA$97.60/CHF72.92/SEK714.07/DKK498.73/NOK666.78/ISK9,162/ARS4,171.85/CLP52,815/PEN247.21/NZ$117.59/ZAR1,098.04/PLN292.11/R$305.18/CZK1,727.09/RSD7,852/HUF22,292.36/RUB4,710.57/CN¥521.85 (for 1 night, 4 people)

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Glamping pods and nearby children's play area at Alderstead Heath Experience Freedom Glamping Site

General

  • Glamping site in the Surrey Hills, 10 minutes' drive from Redhill
  • Less than an hour's journey from central London by train
  • Chessington World of Adventures half an hour's drive away

Alderstead Heath Experience Freedom Glamping is a peaceful glamping site surrounded by woodland in the Surrey Hills, 10 minutes’ drive from Redhill town centre.

This is a particularly fine spot for cyclists and walkers, as it’s handy for the North Downs and close to a network of off-road trails such as the Pilgrims’ Way. The trails of Tilgate Forest and Wandle Art Trail are also nearby.

For a change of scenery, it’s easy to make a day trip to London – catch a fast service at Redhill train station and you can be in the capital within an hour. Somewhat closer to base are a clutch of theme parks including Thorpe Park and Chessington World of Adventures, which also has a Go Ape! adventure park, a Sea Life Centre and a zoo.

Facilities on site include a playground, playing field, wifi connection, launderette and washing-up area.

Please note

Under 18s must be accompanied by their parents or legal guardians.

Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

No bachelor/bachelorette parties permitted via Pitchup.com.


Arrive:
Depart: (2 nights)
Party:

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Reviews

9.7

Overall rating based on 7 reviews

 

100% would recommend this park to a friend.

100% would stay here again.

 

More ratings

Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi



Only showing reviews for last 18 months.

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Lovely stay, we will be back09/07/2019

Reviewer's country: United KingdomErica B.Confirmed

  • Glamping pod microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    Nearly everything, great location, quiet, and immersed in nature. My son loved the playground and the friendly tabby cat visiting in the morning. Plenty to do nearby.

    Disliked: 

    The only reason I didn't give 5 stars is that the fridge in the pod is far too noisy for an open space sleeping accommodation. Everything else was to an excellent standard.

Overall
8
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Lovely campsite, clean and very well kept. Lovely pod, nice interior07/28/2019

Reviewer's country: NetherlandsEls K.Mobile phone iconConfirmed

  • Glamping pod microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    This was a really nice pod with a terrace in a beautiful area. Very friendly and helpfull staff.

    Disliked: 

    There’s literally nothing to dislike.

From the manager...

Thank you for your review - it is great to hear you enjoyed the glamping pod and your stay at Alderstead Heath. We hope to see you again soon.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Excellent, clean facilities, great Pod for four.07/13/2019

Reviewer's country: NetherlandsJanneke v.Mobile phone iconConfirmed

  • Glamping pod microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    The pod we stayed in was wonderful! We had everything we needed, the staff was really friendly and helpful. Great areas for the kids to play, lovely views and very pieceful.

    Disliked: 

From the manager...

Thank you for your review. We are pleased to hear your family enjoyed your stay.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

Lovely site, excellent pods,very comfortable.07/12/2019

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Glamping pod microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    Excellent facilities. Very clean.

    Disliked: 

From the manager...

Thank you for your review - and we are pleased to hear you enjoyed the site and the pod.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

Wel definately be returning07/03/2019

Reviewer's country: United KingdomAngela G.Mobile phone iconConfirmed

  • Glamping pod microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    Wonderful little place hidden away. Super friendly staff and so relaxing. The lodge was beautiful with everything you need for a break away.

    Disliked: 

From the manager...

Thanks for your review - and we are really pleased to hear you will be returning. We look forward to seeing you again soon.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
(No rating)
Cleanliness
Wifi

An amazing site, picturesque surroundings, well maintained and clean.05/03/2019

Reviewer's country: United KingdomRichard A.Mobile phone iconConfirmed

  • Glamping pod microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    The micro lodge was an outstanding peace of engineering and the site was immaculate. Friendly staff on arrival and kids were happy, safe and enjoyed exploring.

    Disliked: 

    Didn’t book long enough, everything was perfect.

From the manager...

That's great to hear - thank you for your review. You'll have to come back again and stay for longer next time!

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi
Anonymous user

A really beautiful site with excellent facilities and friendly staff04/18/2019

Reviewer's country: United KingdomAnonymousMobile phone iconConfirmed

  • Glamping pod microlodge (2 adults and 2 children, maximum 2 adults)
  • Recommend to friends   Visit again
  • Liked: 

    Amazing luxury set up. So well thought out. Lovely en-suite.

    Disliked: 

From the manager...

Thank you for your review, we are really pleased to hear you enjoyed your stay with us at Alderstead Heath. We look forward to welcoming you back again, either at Alderstead Heath, or another of our Experience Freedom sites with glamping pods.

Overall
10
Location
Value for money
Accommodation
Facilities/activities
Customer service
Child friendliness
Cleanliness
Wifi

Features

Leisure on park

Bar or club house

Cycle hire

Evening entertainment

Fishing

Fitness centre

Indoor swimming pool

Kids' club

On-site restaurant/cafe

Outdoor swimming pool

Playground

Recreation room/arcade

Takeout

Tennis

TV room

Watersports

Amenities on park

Bath available

Drying room

Free wifi

Grocery store

Ice pack freezing

Internet access

Laundromat

Parent & baby washroom

Payphone

Pick-up from public transport

Restrooms

Shower available

Washing-up area

Wheelchair access

Wifi

Utilities

Charging facilities

Dump station

Propane/gas cylinders available

Recycling available

Renewable energy

Rules

Barbecue grills allowed

Campfires allowed

Commercial vehicles allowed

Dogs allowed

No dogs allowed

Groups welcome

Family friendly

Motorcycle friendly

Single-sex groups welcome

Student groups welcome

Nearby amenities

Bar nearby

Type

Large (51-200 sites)

Camping 2.0

Microlodges

Location

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This park does not currently take bookings here on Pitchup.com.
[[ place.name ]]
  • Dean Lane, Merstham, Redhill, Surrey, England, RH1 3AH
  • Timezone Europe/London +0100 (GMT+01:00)   GPS 51.2843°N 0.1356°W

Nearest transport

Coach stations
Hooley (Surrey): Brighton Rd Coach Stop — 1.0 miles
Coulsdon: Brighton Rd Coach Stop — 2.2 miles
Wallington (London): Woodcote Road Coach Stop — 5.0 miles
Train stations
Merstham Rail Station — 1.5 miles
Coulsdon South Rail Station — 2.2 miles
Chipstead Rail Station — 2.3 miles
Ferry ports
Kingston Town End Pier — 11.2 miles
Ditton Island Ferry Landing — 11.3 miles
Kingston Turks Pier — 11.6 miles
Airports
Biggin Hill Airport — 8.0 miles
London Gatwick Airport North Terminal — 8.8 miles
London Gatwick Airport — 8.9 miles

Directions


Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel using the Get directions button above.

Local attractions

Chessington World of Adventures, Go Ape and the Sea Life Centre are all less than 30 minutes away by car, as is the 600 acres of sculpted parkland at Gatton Park. Thorpe Park is around a 40-minute drive from the site.

Walkers may like to head to Box Hill, a National Trust property while those who don’t mind a bit of damp can sign up for dinghy riding, windsurfing, kayaking and paddleboarding at Aqua Sports, less than four miles from site.

For something a bit different, a similar drive will get you to Go Zorbing London, a woodland zorbing track. Surbiton Raceway, a 30-minute drive away, is a must-visit for speed demons, and there’s more adrenaline to be pumped on a flying experience at Redhill Aviation Flight Centre, 15 minutes’ drive away.

Must see

  • Godstone Farm (4.5 miles)
  • Denbies Wine Estate (8.8 miles)
  • Chessington World of Adventures (8.9 miles)

National Trust

  • Box Hill (8.1 miles)
  • Morden Hall Park (8.4 miles)

Cycle routes

Find local routes on the National Cycle Network - over 12,000 miles of cycling routes.

Please note: All distances on this page are calculated "as the crow flies" - please check actual distance depending on your mode of travel.

Policies

Permitted arrival/departure time

On-park accommodation
Arrive:  3 p.m. –  7 p.m.
Depart by:  10 a.m.

Alderstead Heath Experience Freedom Glamping cancelation policy

No refunds within 1 week of arrival date.

No refunds/discounts for inclement weather, late arrivals or early departures.

Modifications are subject to a £30.00 ($39.52) fee.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancelations and for your property/injury whilst away.

Please note that your deposit is paid to Pitchup.com and is non-refundable.

Payment

A 15% non-refundable deposit is payable now. Alderstead Heath Experience Freedom Glamping will debit the balance from your card 4 weeks before arrival, or if the arrival date is sooner than 4 weeks then the balance will be taken immediately.

You can also opt to pay the full amount at the time of your booking.

Payment methods accepted at the park

Visa
MasterCard

Terms and conditions

Park booking terms and conditions

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Changes to your holiday
Modifications are subject to a £30.00 ($39.52) fee.

Admission
Admission is only permitted after registering at reception.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.

Extras
Motorcycle(s) can be brought instead of the car(s) included.

General
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Occupancy
No bachelor/bachelorette parties permitted via Pitchup.com.

Reception
Reception is open from 9 a.m. to 7 p.m. between 03/15 and 10/31 and between 11/01 and 03/14.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Open fires are prohibited.

Vehicles
No vehicle movement between 11 p.m. and 7 a.m..

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