Oaklands Leisure and Fishery

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
At least one of the party members must be aged 18 or over.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Changes to your holiday
Changes cannot be made once you have booked.

Coronavirus
Reception is closed due to restrictions imposed by the coronavirus outbreak.
The play area is closed due to restrictions imposed by the coronavirus outbreak.

Dogs
Dogs are not allowed in the accommodation units.
Dogs are prohibited from main facilities and amenities.
Dogs must be kept on leads and supervised at all times.
Guide dogs are allowed on site free of charge.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act.
Your dog must be tattooed or microchipped.

Extras
Facilities/activities including fishing and air rifle range are subject to extra charges payable on arrival.
Motorbike(s) can be brought instead of the car(s) included.

General
Bookings are nominative and non-transferable.
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Public areas are non-smoking.
Quiet hours must be respected between 10 p.m. and 8 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The fishing lakes are stocked with carp, sturgeon and other coarse fish.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The site is not liable for any refund in the event of force majeure.
This site does have a catch-and-return fishing policy in place.
You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Hired accommodation
Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy
Group bookings of 0 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Group bookings of 20 or more adults are not permitted (couples and immediate family members excepted).
Single-sex bookings of 20 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pitches
A cable measuring at least 25 metres is needed for the electric hook-ups.
Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
You must follow the management directives when pitching your tent/unit and related equipment.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.

Taxes
This area is not subject to city tax.

Vehicles
No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
No vehicle movement between 10 p.m. and 8 a.m..
The car is only included in the rate if you are travelling with a touring caravan or a tent. Cars are not permitted when travelling with a motorhome/campervan.
The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
Units longer than 6 metres are not allowed.

Visitors
Visitors must leave the premises by 8 p.m..
Visitors must register at reception and pay their fee.

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