Riverview Caravan Park

Liked: Great walks near by, friendly host and good atmosphere.

Disliked: Some facilities could do with an upgrade, the children’s park and wash facilities especially .

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Liked: On site pub was ok

Disliked: They seem to be squeezing as many people on as possible. Very difficult to navigate the site with a caravan. No phone signal or WiFi.

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From the manager: Hello Deborah
Thank you for your. Review we take them very seriously
Easter bank holiday is always our busiest week we were full

As you could see we have alot of work done to 50% of our touring field putting in new hard standing pitches and a new access road and parking spaces for the pods this has been very challenging and the work over run due to the weather week before but will be all completed with in the coming days

As an apology we did give you a free camping pod to use next to your caravan

If you would like to contact me personal you have my details




Philip

Mark manger

Liked: Well stocked , very reasonably priced Clubhouse , clean toilet and shower facilities . Friendly site staff who can’t do enough for you

Disliked: Nothing

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From the manager: Thanks Paul
Your fantastic review means so much to our team and my self fir the hard work we put in to make every thing 100% for your stay
Look forward to seeing you again

Phil
Park manager

Liked: This site was perfect the pod was clean, they were warm without the heaters on and they were comfy. Enough space for two people (one pregnant wife) and two dogs.
The site had entertainment on all weekend which we didn’t go to but was there if you needed something to do
The shower block were hot, pressure was great and they were always clean

As a lot of people said the toilets did run out of toilet paper but coming on Easter bank holiday it was somewhat expected in non commercial site ,just bring your own that being said I didn’t affect the stay one bit

Honestly for the price you really can’t complain

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From the manager: Hi Tom
Your review is amazing all the best to your pregnant partner make my team very proud

Toilet paper were do I start thanks for understanding
We got through 147 roll over the last 7 days

We just a little family run site
My team do a great job cleaning the shower block three times a day

Plus the hard work from our tavern people

Gardeners and pool cleaners

Looking forward seeing you guys very soon
Your great thanks

As just you to or with you new baby

Phil
Park manager

Liked: Quite

Disliked: None

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Liked: Proximity to the river

The bar (if you didn't mind the bar man putting the ice in your drink with his bare hands)

Disliked: The touring field advertised is no longer a touring a field and now contains many camping pods. Had this been obvious upon booking we would not have choose to stay here. The photos for the site are very misleading and should be removed.

Very disappointed not to be a given a proper pitch, instead the best option we were given was going in-between two camping pods.

The closeness of pods and other caravans was far too close, to my understanding the basic fire precautions states vans should be 5 meters away from eachother. This was not the case and as the previous reviewer commented everybody was just crammed together.

Toilets constantly without toilet paper and hand wash. Only one female shower for all campers on the 'touring field' which also had to be shared with guests staying in pods - this is unacceptable.

Power kept constantly cutting out our fridge, park manager said it must be an issue with our caravan (never been an issue before and spoke to multiple other campers experiencing the same issue).

There were screw heads poking out of the wooden pods at the eye height of my two year old, raised this issue to management - nothing was done to resolve the problem during our stay.

Guests smoking weed and issues with noise during the night.

We were disappointed and had enough so like others around us left a night early.

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From the manager: Thank you so much for your review we take them very seriously . And have been reported back to the amazing team of riverview
Just like your friends review below
Our touring field is having sone works done to improve the site which has runover the scedual
Hoping to get the number one spot on pitch up .after been voted second best in Lincolnshire out of 380 touring parks

We are putting in 19 new hard standing and a new access roads and parking spots for the pods upgrading our touring field

We did apologize appon your arival
And we gave you a free camping pod for your stay which which your toddler enjoyed we also offered you a free weekend on us

I was shocked to see the comments about the bar as our landlord kept you full with free sambuca shots all night

The issue with you fridge was challenging
As it had a fault . With a low voltage

After you bought this to my attention it was resolved with in a minute

But why did not bring this to my attention before .but this was after you were disconnection other campers from there electric point leaving them with out power to plugg in your connection
All you had to do was bring it to our attention in stead of taking thing in to your own hands and disconnection other people electricity leaving them with out electricity

The above was bought to our attention when other campers came to us saying they had no electricity à

The screw
after our meeting about it and you disconnection the electric I explain it could not be made good untill our team return on the Tuesday as it was apart of the bed in side the pod

At this time you agread with me we though every thing was ok

Toilet paper
We got through 147 rolls of toilet paper with in 7 days the shower block are cleaned three times a day over busy week end and with it being bank holiday weekend this has always been challaging .

Sorry about the shower in the ladies but unfortunately somebody had pulled it off the wall on the Friday night
your correct in the ladies there was only one shower avalible

I was unaware of the consumption of weed on the touring field one evening which is totally not allowed but I am sorry we just a family run park and there is no need for security
asking some of our regulars the park was very quiet at night time as always

As I said to you before and our offer of s free week end

On our new hard standing touring field

Phil
Park manager

Liked: Very friendly and helpfull staff, nice site

Disliked: Toilets was a bit dated but worked ok, wifi in the clubhouse but struggled to get a signal anywhere else

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From the manager: Thanks so much for your lovely review
It make a huge difference and our team who work so hard to make your stay and happy and enjoyable

Thank see you soon

Phil

Park manager

Liked: The area is beautiful park is brilliant for little kids and club house so welcoming for everyone of us when we got there with bingo karaoke. you get to see the fighter jets in the sky witch the kids loved .
The shower and toilets are in a log cabin witch is great a really nice site to visit

Disliked: Couldn't dislike nothing

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Liked: We have become regulars now, lovely park, gets better each stay as always pushing to be better. Lovely warm people.

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From the manager: It's always a delight to have your part of the riverview family

Love to max the cutest dog and your family

Thanks for the amazing review

See you guys very soon

Liked: Camping pod was very cosy & perfect fit a few nights stay.
Clubhouse was good too

Disliked: The toilet facilities in the camping field were poor, only 1 female shower working, toilet paper non existent, freezing cold water in gentleman’s. Toilet facilities in clubhouse were not much better.
The washing up facilities in the camping field were disgusting basically not fit for purpose so non existant.

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