Billing Aquadrome

A aimé Once we were located to our pitch I had to go back to the site staff for advice as we couldn't find shelduck 1 pitch 16.
The young lad was very accommodating and walked back with me to show us our pitch.
Loved listening to the birds late night early morning.

N'a pas aimé The showers ran cold for sometime, but finally heated up.

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Réponse du gestionnaire : Thank you for your feedback.

We are really pleased to hear that once you were settled on your pitch, our team member was able to assist you and walk you back to ensure you found Shelduck 1, Pitch 16. It’s also lovely to hear you enjoyed listening to the birds in the evening and early morning it’s something we know many of our guests really appreciate.

We are sorry to hear that the showers ran cold for a period of time before heating up. We will make sure this is passed to our maintenance team to review.

Thank you again for taking the time to share your comments, and we hope to welcome you back again soon.

A aimé Wasn’t alound in over been a traveller

N'a pas aimé Very bad would not leave me in as the said I was a traveller community and the don’t aloud traveller community on the camping

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Réponse du gestionnaire : Thank you for taking the time to share your feedback.

A aimé Good size pitches clean site and shower block ,shop on site well stocked and reasonable prices and staff friendly

N'a pas aimé other pitches seamed to be crammed closer together and could be a fire risk during bank holiday ie shellduck 2,the older shower block could do with up dating could do with extra block

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Réponse du gestionnaire : Thank you for your feedback.

We are really pleased to hear that you enjoyed the good-sized pitches, clean site and shower blocks, as well as our well-stocked shop and friendly team. It is lovely to know you had a great stay with us.

We do appreciate your comments regarding the spacing of some pitches during busy Bank Holiday periods, along with your feedback about the older shower block and the suggestion for additional facilities. Guest feedback is incredibly important to us as we continue to improve the park experience.

We have already invested millions into the park and continue to invest further it is very much in our nature to keep improving and developing the site for our holiday guests.

Our teams work incredibly hard to ensure the park is kept clean and tidy for everyone to enjoy, and it is very much in our nature to create a welcoming environment for all. Please be assured that our touring teams are always on hand and actively monitor pitch allocations and available space across the touring fields throughout all arrivals.

For clarity, we must also emphasise that all pitch allocations are managed in line with strict fire safety regulations and health and safety requirements. This includes maintaining appropriate spacing between pitches to ensure safe access routes at all times and to reduce any potential fire risk. These procedures are closely followed and regularly reviewed to ensure the safety of all guests on park.

We do hope to welcome you back again soon.

A aimé An impromptu and cracking little trip. Pleasantly surprised as to how nice the site was. Cracking facilities, loads to do for the kids. Very dog friendly and great atmosphere all round

N'a pas aimé We didn't stay for longer

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Réponse du gestionnaire : Thank you so much for your fantastic feedback.

We are delighted to hear that your impromptu trip turned into such a lovely stay and that you were pleasantly surprised by the park. It is wonderful to know you enjoyed the facilities, the great atmosphere, and that there was loads for the children to do. We are also so pleased to hear you found us very dog friendly it is very much in our nature to make every member of the family feel welcome.

We have invested millions as well as sweat and tears into developing the park experience, and we have not stopped there as we continue to improve and enhance what we offer.

Disliked: We didn’t stay for longer!

We will definitely take that as a compliment and hope to welcome you back again soon for a much longer stay next time.

A aimé All the activities are amazing for kids. Booked to go again.

N'a pas aimé Nothing.

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Réponse du gestionnaire : Thank you so much for your wonderful feedback.

We are absolutely thrilled to hear that you and the children enjoyed all of the activities, and even more excited to hear you have already booked to come back again!

Creating fun family memories is very much in our nature, so it is lovely to know you had such a great time with us.

Disliked: Nothing that's what we love to read!!!!

We cannot wait to welcome you back again soon.

A aimé Great site, pitch was ample, spotless facilities

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for your feedback.

We are loving the pictures, thank you for sharing them with us. We really appreciate you taking the time to leave your comments.

We hope to welcome you back again soon.

A aimé Great for the kids with plenty to do

N'a pas aimé Very busy but my personal likes/dislikes as opposed to an issue with the site

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Réponse du gestionnaire : Thank you for your feedback.

We are so pleased to hear that you found there was plenty for the children to do and that you enjoyed your stay overall.

We do appreciate your comments regarding the park being busy, although during peak times this is very much in our nature as a lively family holiday destination. We are grateful that you recognised this as a personal preference rather than an issue with the site itself.

If you are looking for a quieter experience in the future, we would definitely recommend taking a look at our midweek breaks, which can often be a little more relaxed.

Thank you again for taking the time to share your feedback, and we do hope to welcome you back again soon.

Kind regards,

A aimé Spacious pitches and plenty of activities for the little ones. Toilets very well maintained and the shop and bakery is very handy

N'a pas aimé I would love to have an option for later checkout

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Réponse du gestionnaire : Thank you so much for taking the time to share your feedback with us

We’re really pleased to hear you enjoyed your stay and that the spacious pitches and activities for the little ones were a highlight for you. It’s also lovely to know the toilets were well maintained and that you found the shop and bakery handy we do love being able to offer those little holiday essentials (and treats!) on park

We have worked really hard to ensure we have a fantastic activities and entertainment programme for all ages to enjoy, and it’s great to hear this helped make your stay enjoyable.

Our touring teams work tirelessly to ensure the shower blocks and toilets are kept clean, fresh, and ready for use throughout your stay. We’re very proud of their hard work behind the scenes.

We also offer a well-stocked park shop with everything from essentials like bread and milk to a few extra treats for our touring guests because holidays should always come with a little something nice!

In relation to your comment about checkout, we do offer a late checkout option for touring guests up until 2pm, subject to availability and an additional charge. This is something we can always look at adding for you next time if you’d like a more relaxed departure.

Thank you again for your feedback, and we really hope to welcome you back again soon for another great stay with us

A aimé Very busy site with loads to do,walks along the river nene with our dog was great,fishing was ok.staff were polite and helpful

N'a pas aimé We had a super pitch that the concrete was broken,dirt and bricks and uneven next to it,water was shared with next pitch.toilets were swept and mopped but toilet seats weren't cleaned while we were here and showers barely got warm,also nowhere inside cubicle to put wash bag and clothes

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Réponse du gestionnaire : Thank you so much for taking the time to share your feedback with us

It’s really lovely to hear you recognise how much there is to do and see on park. It’s in our nature to ensure there is something for everyone to enjoy during their stay, and we’re always looking at ways to make the guest experience even better.

We’re delighted you enjoyed the variety of facilities available, including our
swimming pool,
splash pool,
park train,
alpacas,
Bunny Café,
Tribe Den,
Dino carts, and BMX there really is no stopping us when it comes to creating fun for all ages!

We also have three beautiful lakes on park where guests are able to fish, along with a fantastic tackle shop just outside the park. Our lakes are home to a variety of fish, making it a great experience for both beginners and keen anglers alike.

I have also passed on your feedback to our touring manager regarding the concerns raised around broken concrete, dirt and bricks, and uneven areas, as well as the condition of the shower block and toilets. Our teams follow a strict cleaning process, and I will be looking into this to ensure it is being followed correctly and consistently.

It is important to us that all guests respect the facilities provided, and whilst we appreciate busy periods can have an impact, we do not expect areas such as shower blocks and toilets to be left in an unacceptable condition. This feedback will be reviewed with the relevant teams.

Thank you again for your feedback, and we do hope to welcome you back again soon for another fun-filled stay with us

A aimé Good size pitches

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Réponse du gestionnaire : Thank you for the your feed back we do agree with you, se you again very soon!