Billing Aquadrome

A aimé Loved how large the pitch was. Lots of room. Lots ilof activities for the kids to do. Most were free, and the paid ones were not expensive.

N'a pas aimé The time we stayed there was lots of large groups of people. Toilets and dish washing sinks constantly need attention.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your feedback.

I am so pleased to hear that you loved the size of your pitch and that there was plenty for the children to do during your stay. We have worked hard to provide a fabulous entertainment and activities programme for all our guests to enjoy, so it is wonderful to know that your family had lots to keep them entertained and that you found the activities to be good value for money.

I am sorry to hear that the toilet and dishwashing facilities required more attention during your visit. During our busier periods, particularly when we have larger groups staying with us, these facilities can see a much higher level of use. However, keeping our facilities clean and well maintained is in our nature, and our teams work hard to stay on top of this and ensure they are cleaned and checked regularly throughout the day.

Thank you again for your feedback. We truly appreciate your comments and hope to welcome you and your family back again soon.

A aimé General relaxed feel

N'a pas aimé A lot of litter around the popular areas

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your feedback. We are so pleased to hear that you enjoyed the general relaxed feel of the park.

I am sorry to hear that you noticed litter around some of our popular areas. Please be assured that keeping our park clean and tidy is in our nature, and we take great pride in maintaining our surroundings. During our busier periods, our teams will always put our guests first and may be assisting with guest needs, but as soon as things calm down, they are back out on the park ensuring everything is looking its best.

Your comments have been shared with the relevant teams so that we can continue to improve and ensure our guests have the very best experience.

We hope to welcome you back again soon.

A aimé Plot easy to find after directions.

N'a pas aimé Our plot was occupied, but we were told to take the next available plot. Unsure how you would know how full you were.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your feedback. We are pleased to hear that you found your plot easy to locate following the directions provided.

I am sorry to hear that your allocated pitch was occupied on arrival. For the most part, our pitches are allocated upon arrival, and on occasion adjustments may need to be made to accommodate guests and ensure everyone can be checked in as smoothly as possible. This is in our nature, as we always try to be as flexible and accommodating as possible to ensure all of our guests can enjoy their stay.

We appreciate your comments and will share your feedback with the relevant team as we are always looking for ways to improve our guests' experience.

We hope to welcome you back again soon.

A aimé Pitch a25 was so nice. Tucked away right at the edge of the field.
Camping area was really nice chilled vibes.
Pitch size was good and well laid out with clear boundaries.

N'a pas aimé Showers and toilets were frankly disgusting in field 1 camping.
No hot water 2 days in a row. No one cleaned up after themselves and they were not cleaned or unblocked which made for a very unpleasant experience.
Walking through the site it felt quite edgy and unsafe at points. More so in the caravan area which is very cramped and loud.
No draft beer on both evenings including the day of the football.
The pool changing rooms were dirty and pool area was not well maintained and also run down.
No WiFi on the camping sites was disappointing.
Place to wash up was tiny and regularly people queuing.
The site wasn’t full and I’d dread to think what it would be like in full summer holidays mode. I’d avoid

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to leave your feedback.

We're delighted to hear that you enjoyed Pitch A25 and its tucked-away location on the edge of the field. It's also lovely to know you enjoyed the chilled atmosphere of the camping area and found the pitch size and layout to be well organised.

We're sorry to hear that some aspects of your stay did not meet your expectations. Our park teams work incredibly hard to ensure our family camping guests have clean toilet and shower facilities throughout their stay. Unfortunately, there are occasions when some guests do not leave the facilities in a good state, which can impact the experience for others. Our teams regularly monitor and clean these areas, and as soon as issues are identified, they work hard to get everything back up to standard.

The safety and wellbeing of our guests are always a priority. Our Security and Welcome Teams are on hand throughout the park, and we operate a zero-tolerance policy towards unacceptable behaviour. Any concerns raised are taken seriously and challenged appropriately.

During busier periods, facilities such as the pool changing rooms can become untidy quickly due to the high volume of guests using them. However, our teams are back on it as soon as things calm down to ensure cleanliness is maintained.

Regarding Wi-Fi, we do offer super-fast Wi-Fi within our venues; however, this is not available on the family camping areas themselves. We do make this information clear before arrival and around the park so guests know where Wi-Fi can be accessed.

Thank you again for your feedback. It helps us continue to improve and ensure our guests have the best possible experience. We do hope to welcome you back again in the future.

At Meadow Bay, it's in our nature

A aimé Lots of facilities for families.
Pleasant enough site with flat ground and sheltered areas (from trees)
Good value for money.

N'a pas aimé Had no mobile charged, so had no idea which pitch was mine, and no -one @ a reception to ask.
Ground too stoney for pegs!
Good enough value for money...

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to leave your feedback.

I am delighted to hear that you and your family enjoyed your stay with us and that you found the park to be good value for money. It is lovely to know that the facilities and the natural surroundings of the park helped make your stay an enjoyable one.

Our pitches are generally allocated on arrival, so guests are not usually given a pitch number before reaching the park. Please be assured that our Touring Team are all over this for our holiday guests and are always on hand to help get everyone checked in and settled onto their pitch as smoothly as possible.

I am also sorry to hear that you found the ground too stony for your pegs. As we are a natural park setting, some areas can be firmer than others, but we do appreciate your feedback.

Please be assured that listening to our guests and looking for ways to improve is in our nature, and your comments will be shared with the relevant teams.

Thank you again for your feedback, and we hope to welcome you back for another stay with us soon.

A aimé Lots of activities

N'a pas aimé Only the Venue open for refreshments and only from 12. Would have been nice to go to the Lake Club overlooking the Aquapark. But only open Friday, Saturday and Sunday. Not early or mid week.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to leave your feedback.

We're delighted to hear that you enjoyed the wide range of activities available during your stay.

We are sorry to learn that you were disappointed with the opening times of our food and beverage venues, particularly the Lake Club. We completely understand how lovely it would have been to enjoy a drink, coffee, or ice cream while overlooking the Aquapark during the week.

Your comments are incredibly valuable to us, and we will ensure this feedback is shared with the relevant teams for consideration as we continue to improve our guest experience.

Thank you again for your feedback. At Meadow Bay, it's in our nature to listen to our guests and continually look for ways to make every stay even better.

A aimé Like just waking up to the forest and fields beautiful

N'a pas aimé The toliet wasn't clean because of flies and people making it a mess throughout the day but when cleaned they was clean clean

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you so much for your lovely feedback.

We're delighted to hear that you enjoyed waking up to the beautiful forest and fields each morning. There really is something special about being surrounded by nature, and we're so pleased you were able to relax and enjoy the peaceful surroundings.

We're sorry to hear that the toilet facilities became untidy during the day due to flies and other guests leaving them in a mess. However, we're pleased to hear that you found them clean again once our team had attended and carried out their cleaning routines.

Thank you again for sharing your experience with us. At Meadow Bay, it's in our nature to provide a beautiful setting for our guests to enjoy, and we hope to welcome you back again soon.

A aimé Plenty of pitches of all types and a lot of on-site facilities, especially for kids. Nearby carvery pub as well as garage/shop/ fish bar.

N'a pas aimé Totally disorganised site management, campers park anywhere and spread out, so it can be busy and noisy. Pitch allocation is ignored. Be wary of vehicles disobeying all signage!

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your feedback.

We're pleased to hear that you enjoyed the variety of pitches available and the wide range of facilities on offer, particularly for children. It's also great to hear that you found the local amenities nearby convenient during your stay.

We're sorry to hear that aspects of your experience did not meet expectations. During busy periods, particularly on our larger camping and touring areas, the park can feel lively, and we appreciate that this may not suit everyone.

We do have teams in place to monitor the park and ensure guests are following park rules, including speed limits, vehicle restrictions, and pitch allocations. Your comments have been noted and will be shared with the relevant teams for review.

Thank you for taking the time to share your feedback. We are continually looking at ways to improve the guest experience while maintaining the fun and family-friendly atmosphere that so many guests enjoy.

We hope to welcome you back again in the future.

A aimé It’s been years since I had been to billing . Couldn’t believe how much it had changed for the better. And have booked another trip with grandchildren

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your lovely feedback.

Wow what a compliment! We're absolutely delighted to hear that after many years away, you were pleasantly surprised by how much Billing has changed for the better.

Our teams have worked incredibly hard to invest back into the park, improve the facilities, and create a fantastic destination for families to enjoy. Hearing that you've already booked another trip with your grandchildren tells us we've done something right!

We can't wait to welcome you all back for more adventures, laughter, and memory-making. Whether it's exploring the park, enjoying the activities, or simply spending quality time together, creating those special family moments is exactly what we're all about.

Thank you again for your kind words. Welcoming guests old and new and continually improving the park is in our nature.

A aimé Showers, shop, beautiful surroundings and fishing lakes.

N'a pas aimé Cold shower.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you so much for your lovely feedback.

We're so pleased to hear that you enjoyed our well-stocked shop, the beautiful surroundings, and, of course, the fishing lakes. There really is something special about relaxing by the water and taking in the scenery, so it's wonderful to know you made the most of it.

We're sorry to hear that you had a cold shower during your stay that's certainly not the refreshing experience we want our guests to have! We appreciate you letting us know and will pass this on to the team to investigate.

Thank you again for sharing your experience with us. At Meadow Bay, it's in our nature to create memorable holidays, and we hope to welcome you back again soon.