Billing Aquadrome

Kedvelték We loved the tribe den and the activities, friendly staff. i have to say the staff in the venue restaurant are great. They nonstop work despite the fact it looked like they were short staffed at the weekends. Also cannot fault the food in the venue, it has been great.

Nem kedvelték The toilet blocks need some attention/cleaniness. Also the swimming pool changing rooms need to monitored throughout the day. The cleanliness needs improvement.
Also the food ordering system machine wasn't working and it did put pressure on the staff in the venue. If something is not working they need to put out of order signs on.
Also displaying opening times on your buildings the venue and the activity den.
It tells you completely different times online!!

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Kezelői megjegyzés: Thank you so much for taking the time to share such detailed feedback with us.

We’re delighted to hear how much you enjoyed the Tribe Den and our activities, and it’s especially lovely to hear your kind words about our team. A huge shout-out to the Venue team it sounds like they worked incredibly hard throughout your stay, and we’re so pleased you enjoyed the food too!

We also really appreciate your constructive comments regarding the toilet blocks, swimming pool changing rooms, food ordering system and the display of opening times. Feedback like this is really helpful, and we’ll make sure your comments are shared with the relevant teams so they can be looked into.

Thank you again for recognising the hard work of our team while also highlighting the areas where you feel we could improve.

After all, listening to our guests, celebrating our amazing teams and always looking for ways to make your next stay even better is in our nature.

Kedvelték Plenty to do, lots of toilets and showers. Very helpful and friendly staff

Nem kedvelték Very little lighting in the touring area. The foot paths are useless, they hold water and definitely not wide enough, the road is very busy near the venue so walking on the road isnt really an option. Wifi isnt an option for the touring site.

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Kezelői megjegyzés: Thank you for taking the time to share your feedback with us.

We’re really pleased to hear that you found plenty to do during your stay, that our toilet and shower facilities were convenient, and especially that you found our team friendly and helpful.

We’re sorry to hear that some aspects of the touring area didn’t meet your expectations. Your comments regarding the lighting, footpaths, traffic around The Venue and Wi-Fi are really useful to us and will be shared with the relevant teams as we continue to look at ways we can improve the experience for our touring guests.

We really appreciate both the positive comments and the areas you feel could be improved, and we hope we have the opportunity to welcome you back again.

After all, listening to our guests and continuing to improve is in our nature.

Kedvelték Then pitch was ok

Nem kedvelték It was ok

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Kezelői megjegyzés: Thank you for taking the time to leave us your feedback.

We’re pleased to hear that you found your pitch okay during your stay. We’re always looking for ways to make our guests’ experience even better, so we really appreciate you sharing your thoughts with us.

We hope to welcome you back again in the future after all, creating enjoyable getaways is in our nature.

Kedvelték We really enjoyed our stay, the glamping pod was superb. The free entertainment pass makes staying here a bargain.

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Kezelői megjegyzés: Thank you so much for your lovely feedback!

We’re delighted to hear that you enjoyed your stay and thought the glamping pod was superb. It’s also great to know that the included entertainment passes helped make your break even better value.

We hope you made some fantastic memories with us and we’d love to welcome you back for another stay very soon.

After all, creating great-value getaways and memorable experiences is in our nature.

Kedvelték Everything. We cant stop coming back. 3rd time in 4 months. See you next season

Nem kedvelték The weather 🤣🤣

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Kezelői megjegyzés: Three visits in four months we absolutely love hearing that!

Thank you so much for continuing to choose us for your getaways. It really does mean a lot to know you keep coming back and enjoying your time with us.

We’ll be ready to welcome you back for visit number four next season!

After all, creating those moments that keep you coming back is in our nature.

Kedvelték The site was very quiet, though it would probably be busy at other times of year

Nem kedvelték The water in the showers went off very quickly

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Kezelői megjegyzés: Thank you for taking the time to share your feedback.

We’re pleased you were able to enjoy a quieter stay with us. Regarding the showers, the water is set to run for a shorter period before needing to be pressed again. This is part of our efforts to reduce unnecessary water usage and be more mindful of the environment.

We appreciate that this may take a little getting used to, but doing our bit to save water and look after our environment really is in our nature.

Thank you again for your feedback, and we hope to welcome you back for another stay in the future.

Kedvelték Peaceful

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Kezelői megjegyzés: Full marks and peaceful what more could we ask for!

We’re so pleased you enjoyed the peace and tranquillity during your stay. Creating a place where our guests can switch off, relax and simply enjoy their holiday really is in our nature!

Thank you for the fantastic full marks. We hope to welcome you back for another peaceful and relaxing getaway very soon!

Kedvelték The pod was cosy in a beautiful spot for fishing brilliant shower everything u need on sight i imagine in summer it being even more brilliant staff friendly

Nem kedvelték Spiders gone 🤣🤣🤣

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Kezelői megjegyzés: What a lovely review thank you!

We’re so pleased you found the pod cosy and enjoyed its beautiful location especially being in such a great spot for a bit of fishing! It’s also wonderful to hear you enjoyed the facilities and found our team friendly and welcoming. Creating those relaxing little getaways really is in our nature!

As for the spiders… we’ll have a word and remind them they weren’t included in the booking!

We’d love to welcome you back in the summer to experience even more of what the park has to offer!

Kedvelték Great showers and toilet blocks. Used the shop which was sufficient. Clean and tidy site. Didn’t use ‘The Venue’ but I’m sure it’s lots of fun for families. Easy to access from main roads running through Northampton.

Nem kedvelték Lots of kids cycling about in the dark with no lights which seemed unsafe as cars and vans were still driving about. Some noise late at night from chavs yelling at their mates. Could do with staff enforcement of good conduct amongst visitors.

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Kezelői megjegyzés: Thank you for sharing your feedback with us!

We’re really pleased to hear that you found the site clean and tidy, enjoyed the shower and toilet facilities and found our onsite shop handy during your stay. Being easily accessible while still providing somewhere to relax and enjoy a break really is in our nature!

We do appreciate your comments regarding children cycling after dark without lights, and we completely understand your concerns around safety with vehicles moving around the park. We would always encourage everyone to be mindful of other guests and to enjoy the park safely and responsibly.

We’re also sorry that you experienced some late-night noise. We expect all our guests to be respectful of others, particularly during quieter hours, and our team and Security are there to assist when issues are reported.

Hopefully next time you’ll get the chance to pop into The Venue and join in some of the fun too!

Thank you again for your balanced feedback, and we hope to welcome you back.

Kedvelték Water was hot, showers and toilets clean. Staff helpful and friendly.

Nem kedvelték More gravel in between pitches.

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Kezelői megjegyzés: Thank you so much for taking the time to leave us your feedback. We’re really pleased to hear you enjoyed your stay, especially the lovely hot showers and clean facilities, and it’s great to know our team made you feel welcome.

We’ve also taken on board your comment about having more gravel between the pitches. We know those little details can make a real difference when you’re touring, so it’s useful to hear what would make your stay even better.

We’re really glad you had a good experience with us it’s in our nature to listen to our guests and keep looking for ways to improve.

We’d love to welcome you back for another stay!