Thurston Manor

Liked Sehr gepflegter Platz.
Die Zusatzangebote wurden von uns nicht genutzt...

Disliked Sanitäre Anlagen sind sehr einfach und nicht immer ganz sauber.

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Liked Clean and tidy surroundings

Disliked Too many travelling people using this site. Found the whole situation quite intimidating including constant driving around site in vans for no apparent reason. Will keep my opinion to myself why they do this!

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From the manager: Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the clean and tidy surroundings and that you would recommend us and visit again.

We're sorry to hear that aspects of your stay left you feeling uncomfortable. We want all of our guests to feel welcome, safe, and able to relax during their visit. Your comments have been noted and will be shared with our park team as we continue to monitor the site and ensure a positive experience for everyone.

Thank you again for your review, and we hope to welcome you back in the future.

Liked Nice generous pitches in a great location. The touring area is convenient for the restaurant, shop and leisure facilities, without feeling it’s in a built-up area. We ate at the restaurant, really good pub food at a very reasonable price.

Disliked Nothing. I couldn’t work the electricity but a kind neighbour showed me. Lots of little ones and dogs, none of them were particularly noisy.

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From the manager: Thank you for your wonderful review. We're delighted to hear you enjoyed our spacious pitches, the great location, and the convenience of being close to the restaurant, shop, and leisure facilities while still enjoying a peaceful setting. It's also fantastic to know you enjoyed your meal in the restaurant and found it to be great value.

We're pleased a friendly neighbour was able to help with the electric hook-up, and we'll make sure our team is always happy to assist should you need any help during a future stay.

Thank you again for your kind comments and recommendation. We look forward to welcoming you back for another enjoyable visit soon!

Liked Loved all that was available for the kids
Clean toilet and wash facilities
Great little shop
Swimming for the kids

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From the manager: Thank you for your fantastic review. We're delighted to hear that you and your family had such an enjoyable stay. It's wonderful to know the children loved everything on offer, especially the swimming, and that you found our toilet and wash facilities clean and enjoyed the convenience of our shop.

We really appreciate your recommendation and are so pleased you'd visit us again. We look forward to welcoming you and your family back for another fun-filled stay soon!

Liked All of it showers and launderette fabulous

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From the manager: Thank you for your lovely review. We're delighted to hear you enjoyed your stay and that you found the showers and launderette to be fabulous. It's wonderful to know you had such a positive experience and that you'd recommend us and visit again.

We really appreciate your kind feedback and look forward to welcoming you back for another great stay soon!

Liked Site was well laid out. Good range of stuff in shop. Bar food was good and service was quick, entertainment was good. Lovely well kept site, good for walks as forest/fields around. Staff were happy and always helped when asked.
Swimming pool on site which you can use if you call and book. ( we didnt use it).
We had a pleasant few days. We would use again.

Disliked Car cant go by tent, have to park down near the complex , its a short walk but something to consider if you cant walk far , you can unload tent etc at the side of tent area which helps and then move car once done. We did read this on booking so just mentioning it for others who check reviews.
Some people were inconsiderate while we were there and stayed outside of tent till 3am chatting and laughing , older Children screaming.(Not the fault of the park).
Lots of little electric scooters being raced around at all hours of the day by older children/teens.
The free WIFI was very poor and hardly connected, if it did it was very slow.

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From the manager: Thank you for taking the time to leave such a detailed review.

We're delighted to hear you enjoyed your stay and appreciated the layout of the site, the facilities, our shop, bar food, entertainment, and the surrounding woodland and countryside walks. It's wonderful to know that our team were friendly and helpful throughout your visit, and we're pleased you had a pleasant few days with us.

Thank you also for highlighting the points that could be useful for future guests. As you mentioned, cars cannot be parked directly beside tents, but we do allow guests to unload before moving vehicles to the designated parking area. We appreciate your understanding of this arrangement.

We're sorry to hear about the noise from other guests and the disruption this caused. While this is outside of our direct control, we always encourage guests to be considerate of others and will continue to remind visitors of the importance of respecting quiet times.

We also appreciate your feedback regarding the WiFi and will look into ways we can improve the connection and reliability.

Thank you again for your kind comments and helpful suggestions. We’d love to welcome you back again in the future.
Kind regards,
Jesika

Liked Park was clean and tidy and the amenities were closed to the pitch.

Disliked The fishing lake hadn't been stocked making it pointless to take out a permit.

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From the manager: Thank you for taking the time to leave us a review. We're pleased to hear you found the park clean and tidy and that the amenities were conveniently located near your pitch.

We're sorry to hear you were disappointed with the fishing lake. We appreciate your feedback and understand how frustrating this must have been, particularly if you had planned to fish during your stay. Your comments will be shared with the relevant team as we continue to review and improve our facilities.

We hope to have the opportunity to welcome you back again in the future.

Liked The park is clean, the staff are really friendly and helpful. we have stayed here before with our touring caravan but opted to camp this time in the tent pitch area. Loads of walks to go on, we didn't use the entertainment of pool this time. We did eat at the restaurant and it was lovely

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From the manager: Thank you for your fantastic review and for choosing to stay with us again! We're delighted to hear you enjoyed the cleanliness of the park, the friendliness of our team, and our location with its lovely walks. It's also great to know you had a wonderful meal in our restaurant. We really appreciate your continued support and look forward to welcoming you back again, whether you're touring or camping!

Liked Lots of amenities

Disliked Toilets could be cleaner

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From the manager: Thank you for your feedback. We're delighted to hear you enjoyed the wide range of amenities available on site.

We also appreciate your comments about the toilets. Cleanliness is very important to us, and we'll share your feedback with our housekeeping team to ensure our cleaning standards are maintained throughout the day.

We hope to welcome you back again soon.

Liked Nice and polite staff and very clean amenities.good entertainment without the hussle and bussel like some other similar complexes

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From the manager: Thank you for your lovely review! We're so pleased to hear you found our staff friendly and polite and that you appreciated our clean amenities.
It's also great to know you enjoyed the entertainment and the more relaxed atmosphere—we aim to offer a fun experience without the hustle and bustle. We really appreciate your feedback and look forward to welcoming you back again soon!