Stowford Farm Meadows

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

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- A booking constitutes a legal contract
- Once we have confirmed the booking you are responsible for the total pitch fees.

Cancellation plan

No refunds are given, except under the terms of the cancellation plan. We therefore cannot emphasise too strongly the wisdom of taking up this plan for a £1 per night premium.
We guarantee that this payment protects you up to and including the day before your holiday commences against loss of monies already paid (excluding premium and deposit) due to redundancy, jury service, accident, injury, illness or death of any member of your party or close relation. (Supporting evidence - e.g. doctor's certificate, redundancy notice - is required)

- The booking is accepted on the strict understanding that persons under 18 years of age are not permitted to drink or buy alcoholic beverages in the on-site bars or in the holiday shop. Persons so found doing will immediately be expelled from the park together with all persons occupying the same pitch. Young people must bring some form of identification to prove they are over 18 years of age if they wish to drink alcohol in the bars or purchase alcohol from the holiday shop.

- Children remain the responsibility of their parents or guardians at all times.

We reserve the right:
- To refuse admission to the park and all facilities and in such circumstances the contract is discharged.
- To remove any person (and property) who, in our opinion, is not suitable to use the park, or whose behaviour we consider to be detrimental to the interests of our other guests.
- To alter, postpone or cancel any facility for reasons beyond our control - we can only guarantee to do our best to see that all facilities are available as advertised.
- The park and all facilities are used entirely at the guests' own risk. We will not accept liability in respect of any person or property. This includes the laundry facilities and battery charger.
- We no longer permit the use of plastic groundsheets or carpets in awnings.
- Single-sex bookings of 3 people or more are not accepted via Pitchup.com.
- We do not accept commercial vehicles, migrant workers, travellers or any type of converted transport vehicle; and we may refuse entry to particularly large caravans we deem to be unsuitable.
- Whilst we accept a booking on payment of a deposit, the balance of fees due on any stay are payable at least 28 days prior to arrival. Should any balance of fees owing not be received when they are due, we reserve the right to cancel the holiday, discharge the contract and relet the pitch at our discretion.
- Dogs accepted on condition that: they are never left on site unattended, they are on a lead at all times, they are exercised in the signed "exercise areas". Any fouling is to be collected and disposed of.
- We cannot guarantee pet free fields, although we endeavour to keep one field free of dogs.
- We do not accept Go-peds (motorised skateboards) on site.
- We do not allow the use of any type of gun on site, e.g. B.B. guns.
- Whilst we accept the use of bicycles and skateboards on site, they must be used with due care and consideration for others.
- You can either bring an extra car or a pup tent. If you wish to bring both, you may be asked to book an additional pitch.
- Please note, gazebos are not permitted during winter season (3 November - 26 March)

Because of our policy of resting pitches at certain times of the season to keep them in good order, some favoured pitches may not be available in low and mid season.

When requests for specific pitches are received we will endeavour to accommodate them but must emphasise that this is not always possible, particularly when the bookings are for part weeks. Specific pitches cannot be guaranteed and we reserve the right to allocate pitches at our discretion. We may on occasions move a booking previously allocated to a particular pitch, in order to make the best use of our pitches - this may occur even when a specific pitch request has been received.

Pitches are available from 12 noon on the day of arrival and must be vacated by 10am on the day of departure. All late arrivals at the site (any time after reception has closed) must park in the provided area for the night and check in at reception in the morning.

Limited facilities
- During the winter season (3 November - 28 March) the swimming pool and shop are open for very limited hours only. The bars, restaurant and takeaway will not be open except over New Year. Awnings and gazebos are not allowed during the winter.
- Our soft play area for children (aged up to 9) is only open during school holidays.

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