Oakhill Leisure

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings must not be for more than 7 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the shower facilities are unisex.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This is a quiet site: no music is allowed.
• This site Does have a catch-and-return fishing policy in place.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Occupancy

• Group bookings of 2 or more units travelling together are not permitted via Pitchup.com.
• Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• Only one parent/child pair at a time may use each structure in the play area.
• Open fires are prohibited.
• Swimming in the lake is not allowed.

Vehicles

• No vehicle movement between 10 p.m. and 6:30 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.