Camping Caravanning Saint Louis

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Dogs
A valid vaccination certificate must accompany your dog.
Dogs are not allowed in the accommodation units.
Dogs must be kept on leads and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
Your dog must be tattooed or microchipped.

Extras
Motorbike(s) can be brought instead of the car(s) included.

General
Bookings are nominative and non-transferable.
Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
Entertainment and activities are available between 02/07 and 31/08.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Quiet hours must be respected between 10 p.m. and 6 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The bar is open between 01/04 and 16/10.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The restaurant is open between 15/04 and 16/10.

Occupancy
Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
No hen/stag parties permitted via Pitchup.com.

Reception
If reception is closed on arrival: please contact the number provided on your booking confirmation.
Reception is open from 9 a.m. to 1 p.m. and from 2 p.m. to 6 p.m. between 01/04 and 17/10.
Reception is unmanned after 6 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Open fires are prohibited.

Vehicles
No vehicle movement between 10 p.m. and 6 a.m..
Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
Twin axle vehicles are not permitted on site.

Visitors
Visitors’ cars are not permitted on site.
Visitors must leave the premises by 8 p.m..
Visitors must register at reception and pay their fee.

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