Camping Caravanning Saint Louis

Gostou This is a really nice, tidy and well kept site, close to the shuttle (25 minutes). The sanitary facilities are very good, and very clean. Dog walking area is useful to let your dog off lead. The restaurant is lovely, food was very nice. Wifi is only accessible in the restaurant area, not on pitches.

Não gostou My only concern is there is a resident dog that roams the site and restaurant. This can be a problem for other dog owners as their dogs need to be on a lead and can be reactive to a roaming dog. Also in the restaurant the resident dog sits and begs at customers tables, not ideal.

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Gostou Location to Calais is great, just under 30 mins.

Não gostou The unfriendly woman on reception - so unwelcoming and rude.

When asked if we could eat, she told us that the bar and kitchen wae closed, (6pm) whilst people were sitting eating and drinking.
Sent us to a pitch (showed me on the map), we drove around 3 times, still couldn’t find the number so parked in the first empty pitch we saw. Would not return.

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Do gestor: Thank you for your review.
When customer come to do the Check in, I explain each person where they should Park. I told you it was easy to find be because the pitch is the one just after the static home which is on 88.
About bar and restaurant there must be a misanderstanding. The restaurant opens at 6 pm and the bar is opened the all afternoon. Maybe i told you it was fully booked. Which was true.
Sorry if you had a bad expérience.

Gostou Lovely quiet site approx 30 mins from tunnel. Good facilities with an area to let your dog off the lead. Great restaurant.

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Gostou The food was good but 1 hour sfter we arrived at our appointed time

Não gostou Madam. Cross and unwelcoming. Pitches no demarcation choitic

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Do gestor: Thank you for your review.
Sorry if you had a bad experience.
Yes i was a little upset, one of the campers broke my barrier (the infra red cells), and i tried to fix it to insure the security of the site for the night, during the evening service. So i couldn't focus on it.
I can remember also, i spend time with you during the check in, because the reservation was under an another name. The pitches at the back are still under construction and are going to be delimited. Roma was not built in one day. :)
The campsite is still the same since last time you came in august the 26th. At that time, you enjoyed your stay. The main difference is that when you came in september the campsite was full.
kind regards

Gostou Modern well kept mobile very clean-immaculate

Restraunt busy as usual reasonably priced good food
Nice ambience easy access to shuttle

Não gostou Wi-Fi ok but only on bar

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Gostou This is the 4th time we've stayed here.The site is perfectly situated not far from the tunnel, aprox 27km, easy to find and in a nice clean country area.
Close to hypermarket and shops.
The owner is very pleasant and goes out of her way to accommodate your wishes.
The restaurant is good,with a variety of food on the menu,and reasonably priced.We will be pulling up here again most definitely. Thank you saint louis

Não gostou all good

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Gostou Clean. Good location and restaurant is fine.
Dogs are v welcome

Não gostou Improvement of the toilet waste disposal area

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Gostou Nice clean site. Warm facilities and hot showers
30 mins from Eurotunnel.

Não gostou Price... Stayed at other French sites which were comparable for much less.
Push button showers...
Please, any future campsite developers. Push button showers are so frustrating for users, they do not save water. People need the same amount of water to shower whether it is constant or intermittent! These ones had a particularly short flow time.

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Gostou Near to tunel

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Gostou Near to Calais

Não gostou Front of house was under staffed, so the customer service was poor. When I got there , they couldn’t find my booking even thought they had emailed me a reminder the day before, that I showed them. Booking was incorrect.
You cannot leave until 6am, when I asked if I could leave at 5.45am to get my tunnel crossing, I was told NO firmly and that I had to park my van in the car park.
Food and service were poor quality, only acceptable if you are partial to a frozen battered fish and having tartare sauce thrown at you.
There was no toilet paper in the toilets and the water was cold in the showers.
I will definitely not be back.

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Do gestor: Good morning, thank you for your review.

I am surprised we couldn't find your booking, because with pitchup the booking is directly integrated to our system.
The booking couldn't be incorrect as the booking is done by you on pitchup. So i don't understand what you are talking about.
I don't think the tartare sauce was thrown at you.
The general conditions of sale into pitchup says there are no driving vehicules between 10 pm and 6 am. You asked about leaving the site earlier at 5:30 am, it was 9 pm. Even if you were told when you arrived that the gate would be closed at 6 am. I understand you could be upset about it, at least a chance you realized you wanted to leave early before the restaurant is closed.
When people come on the site they are happy when the calm is respected.
When we were told the was no more toilet paper, we replaced it right away.
I will check the heat of the water, but after 9 pm, the water is a little more cold, even very early on the morning, at it written on the board next to the toilets.
There is a panel at the entrance on which is it written that the reception is at the bar.
Sorry you had a bad experience.