Southerness Holiday Park

Liked Had amazing time with our kids very quiet at this time of year for tents, great service when I asked to move to a certain pitch as we wouldn't fit in between the tents that were there and they changed it no problem, especially as the rest of the tent pitches were empty.
Lovely walks only 15 minutes drive away

Disliked No baby swings available for younger kids at all 3 parks on site are suitable for older children. Also would be better if certain parts of the indoor entertainment area where dog friendly.

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From the manager: Hi Cheryl,

Thanks for the great review. Hopefully next time we can make your holiday even better. Your feedback is important to us ^JC

Liked A male worker noticed us arrive and directed us to our pitch. He gave us advice on which way to park to avoid the wind. He was very helpful. The pitch site was quiet with lots of spaces available so initially I thought if anyone comes after us theres plenty of space and that we would not be overcrowded.

Disliked However after putting up our awning and setting down with a drink another campervan arrived. I thought surely not! Although the grass pitches were almost empty apart from a few parked around the perimeter of the site. They assigned the van the pitch right beside us. Honestly they could've given them a space anywhere, giving them and us space but no they put them right beside us. I know the site is for families but the children cried from the moment they arrived all evening and during the early hours of the morning. I'm sure they would've preferred to be further away from us too and it's definitely not their fault as childen will be children. I would've asked to be moved but we had battled with the wind and had only just settled. If we knew that our sleep would be broken then we would've asked to be moved. I had very fond childhood memories and was eager to show my husband but after this experience I'm not sure I will be able to convince him to visit again. I suppose the main dislike is that I felt it was very unnecessary to put them right beside us especially with lots of other pitches available. I never do a review like this so I hope it is more like feedback for the park and they consider how they can use the available space sensibly.

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From the manager: Hi Yvonne,

Thank you for your honest feedback.

We hope overall you have been able to enjoy your stay with us. We apologise for any disappointment caused.

We hope to be able to be able to welcome you back in the future. ^SR

Liked Took motorhome. Conveniently placed for
Entertainment complex & shop

Disliked Struggled with electrical switches to hook up .. very stiff ! Nothing in area except shingle beach

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From the manager: Hello,

Thank you so much for taking the time to share your review following your recent stay.

We truly appreciate your feedback, and we're delighted that you chose to share your experience with us. Your comments are incredibly valuable and help us continue to improve and enhance the experience we provide for all our guests.

Thank you again for your support. ^JC

Liked Really good site friendly staff

Recommend to friends Visit again

From the manager: Hi Angela,

Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC

Liked The man who oversees the camping and touring section was very nice and helpful and allowed use to cover more than one pitch as the allocated pitches are to small.

Disliked The pitches are to small and to close together even a family tent without a car would struggle to use a single pitch

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From the manager: Hi Graham,

Thank you for taking the time to leave a review of your recent stay. We truly value your feedback, as it helps us identify opportunities to improve and continually enhance the experience we provide for all our guests. ^JC

Liked Lovey staff and brilliant beach for kids

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From the manager: Hi Helen,

Thank you for taking the time to leave us a 5-star review.

We're so glad to hear that you enjoyed your time at Southerness. The whole team is committed to delivering high-quality service, and your feedback is a great encouragement to us. ^JC

Liked Pitch was good

Recommend to friends Visit again

From the manager: Hi there,

Thank you for your review.

We hope to see you again soon. ^SR

Liked Staff amazing facilities brilliant also very clean

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From the manager: Hello John,

Thank you for the fantastic review, this does mean so much to us. We look forward to welcoming you back soon to create more amazing memories. ^JC

Liked Nice spaces for vans.

Disliked Lack of some information i.e. fresh water, (drinking) places & Bottle bank.

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From the manager: Hi John,

We always aim to provide our guests with a great experience, so we are genuinely sorry to hear that we did not meet your expectations on this occasion.

Please be assured that your comments will be shared with the park team and taken on board, so that improvements can be made where needed. Feedback like yours is incredibly important to us, as it helps us identify where we can do better. ^JC

Liked Great location (as we were on SWC 300 stayed one night only). Loved access to the beach. Showers and toilets excellent. Site was very quiet but it was very early in the season.

Disliked Pitches a bit close together and on the small side.

Recommend to friends Visit again

From the manager: Hi Clare,

We really appreciate you taking the time out to share your review with us, we’re happy that you’re happy and we look forward to your next visit. ^JC