Southerness Holiday Park

Líbí se Being close to beach....Thats it.

Nelíbí se Pitches are nothing like the pictures, way too busy for my, too many cars around so kids had to be very mindful of surroundings.Couldnt get to use the swimming area as all time slots were fully booked from the frid-sun..Camping area shower/toilets were dirty, could do with a good power wash with some bleach.NO Internet signal at all.Arcades,food etc were expensive especially if you've got kids.

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Od správce: Hi Donna,

Thank you for taking the time to share your feedback with us. We're so sorry to hear that your experience didn't meet your expectations.

This certainly isn't the standard we aim to deliver at Parkdean Resorts, and we're disappointed to hear that we've let you down on this occasion. Please be assured that your comments have been shared with the relevant team, as feedback like yours is invaluable in helping us improve the experience we provide for all of our guests.

Thank you again for bringing this to our attention.

^JC

Líbí se Fantastic booked again for August

Nelíbí se Nothing

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Od správce: Dear Janice,

Thank you so much for your brilliant review!

We're delighted to hear you had such a fantastic stay, and it's the best compliment we could receive that you've already booked to return in August. We really appreciate your kind words and can't wait to welcome you back for another enjoyable visit.

See you soon! ^EC

Líbí se Location to beach

Nelíbí se Pitches were sand filled as grass is literally worn away in places
Showers were absolutly disgusting, vinyl on floor peeeling away, urinal in mens leaking all over floor, breeding ground for bacteria in showers block, swimming was no no as I wasnt queuing up for 50 mins with 2 kids,, staff shortages apparently meant the pool was closed Monday and Fri.. I think this place needs a new experienced maintenance team skilled in groundworks and plumbing and repairs as it is absolutly shambolic,

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Od správce: Hi there,

Thank you for your honest feedback.

Please be assured that your comments will be shared with the relevant teams for internal review.

We hope to be able to welcome you back to one of our parks in the future. ^SR

Líbí se The swimming pool was great

Nelíbí se Everything is beading fixed . Doors hanging off. Some of the lockers in the swimming pool don’t work. We just left Eyemouth site and it was amazing.

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Od správce: Hi there,

Thank you for your honest feedback.

Please be assured that your comments will be shared with the relevant teams for internal review.

We hope to be able to welcome you back to one of our parks in the future. ^SR

Líbí se Lovely friendly staff, great buzz about the place, would highly recommend this place, wish I booked longer.

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Od správce: Hi Shaun,

Thanks for the great review!

We hope to see you again soon. ^SR

Líbí se Gone down hill from last year toilet block needs a refurb

Nelíbí se Toilets are very dated need to spend some money on them

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Od správce: Hi Rob,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. This is certainly not the norm with Parkdean Resorts and we’ll strive to do better in the future. ^JC

Líbí se Was very clean, staff pleasent and fun for the kids. Russel who is a park deans member of staff was fantastic. When we arrived it was very windy and rainy. He helped us put up the tent and advised us. He also told us what facilities the park had. Very helpful

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Od správce: Hi there,

Thanks for the great review!

We hope to see you again soon. ^SR

Líbí se Nice park clean and tidy have stayed lots of times

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Od správce: Hi there,

Thanks for the great review!

We hope to see you again soon. ^SR

Líbí se Excellent site and staff could not be any nice r to help you out thanks very much

Nelíbí se It was raining for 2 day's but still plenty to do no dislikes

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Od správce: Hi Charles,

Thank you for the great review!

We hope to see you again soon. ^SR

Líbí se Had amazing time with our kids very quiet at this time of year for tents, great service when I asked to move to a certain pitch as we wouldn't fit in between the tents that were there and they changed it no problem, especially as the rest of the tent pitches were empty.
Lovely walks only 15 minutes drive away

Nelíbí se No baby swings available for younger kids at all 3 parks on site are suitable for older children. Also would be better if certain parts of the indoor entertainment area where dog friendly.

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Od správce: Hi Cheryl,

Thanks for the great review. Hopefully next time we can make your holiday even better. Your feedback is important to us ^JC