Long Hazel Park

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Guests under the age of 18 are not allowed on site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Modifications are subject to a £10.00 fee.

Coronavirus

• Reception is closed due to restrictions imposed by the coronavirus outbreak.
• Tents are not accepted at this park.
• The shower facilities are closed. Guests will need to use their own facilities.
• The toilet facilities are closed. Guests will need to use their own facilities.
• The washing-up area is not in operation due to restrictions imposed by the coronavirus outbreak.

Dogs

• Dogs are not allowed in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 28 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Fire pits are not permitted.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• Hired accommodation: £100.00 damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
• Your unit must be left clean and tidy; a fine of £100.00 will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Open fires are prohibited.

Taxes

• This area is not subject to city tax.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.

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