Andrewshayes Caravan Park

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

All static caravan reservations are subject to the following conditions.

All caravans are offered for hire subject to being vacant on payment of deposit.

The balance of the hire fee must be paid after submission of your Pitchup.com booking. Reservations require full payment by credit card or debit card (cheques will not be accepted). Payment will be requested by email or telephone on receipt of booking.

Bookings commence at 3pm on Saturdays and terminate at 10am on Saturdays, with the exception of early and late season bookings when arrangements can be made to suit individual requirements.

No refunds are given so we strongly advise taking holiday cancellation insurance cover.

Keys must be collected during normal office hours unless prior arrangements have been made. If keys are not collected on the agreed date of arrival, and no notification of change has been received by us, we reserve the right to re-let the caravan without refund.

The number of persons per caravan must not exceed the number of berths booked.

We reserve the right to refuse or terminate any booking due to unreasonable behaviour from tenants.

Any damage to caravans or loss/breakage of contents must be paid for by tenants.

Bookings cannot be accepted from persons under the age of 18 years. All male or all female groups of more then two persons will not be accepted.

Pictures of the caravan are for guidance only, as there are a number of each caravans on the park in each category therefore the picture may not show the exact caravan booked.

Whilst every effort will be made to reserve the caravan booked, if this is not possible and the caravan is let on receipt of a deposit an alternative will be offered. If this is not acceptable the deposit will be refunded. Where a caravan is found unsuitable after arrival at the park, this should be notified to the Reception forthwith: No refunds against hire of caravans will be made after holidaymakers have returned home.

Camping holidays

Cancellation of camping holidays: The balance of your payment for your holiday must be paid three weeks before the commencement of your holiday. No refunds are given. Cancelled camping pitches for days not taken up once you have arrived at the park cannot be refunded.

Pitches are available from 12pm and must be vacated by 10.30am on your day of departure.

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