Atlantic Camping

Liked Nothing!

Disliked Worse site we have ever had the misfortune to book. The word basic doesn't cover this, the conditions are at best primitive.
On arrival there was an old chap on reception who didnt have a clue what day it was let alone what he was doing, even asked me to find my name on his paperwork, couldn't read it himself, also told us we had to buy special chemicals for the toilet because they have a septic tank.
There were 4 wooden shacks , supposedly toilets, the dirtiest we have ever seen. No hand soap or toilet paper in any of them and a very strong smell of wee in all of them.. Absolutely filthy. 4 showers that are permanently cold, dirty, full of ivy and mud. Toilets and showers never cleaned,the instructions from site are " if you have your own facilities ( toilet) then please use them! Surely the facilities are what you are paying for!
Also the information on pitch up about this site says its a 25 minute walk down the side of the canal to Bude. Its minimum 45 minutes, more like 1 hour.
The route to the park and ride involves crossing the very busy A39 road, dodging the constant traffic and then walking down the road on the grass verge to catch the bus. Not for the faint hearted. Reception staff not helpful at all, not interested in any questions we had.
Finally a member of staff was having a bonfire burning grass cutting and rubbish with toxic smoke blowing over the whole site. Very bad idea in these tinder dry conditions.
We were booked for 2 nights but only stayed for 1 night and paid for a pitch on a different site which couldn't have been more welcoming. This site is not value for money, its run down, dirty and woefully inadequate and needs complete updating and a thorough clean. We will not be returning and would not recommend it to anyone .

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From the manager: Thank you for your feedback. We are sorry to hear that our site did not meet your expectations.

As a long-established campsite, we aim to offer a simple countryside camping experience at a fair and sensible price, and many of our guests return to us year after year.

We would, however, like to correct a number of inaccuracies in your review. At reception, we asked you to identify your name on the arrivals list only because we were having difficulty hearing you clearly. This was not due to any confusion over your booking.

We also provide the appropriate eco-friendly toilet chemicals because, like many campsites in rural areas, we operate with a septic tank system.

Your description of the facilities is not accurate. We have 5 showers and 6 toilets available for campers, and these are stocked with hand soap and toilet roll dispensers. Guests are not instructed to use their own toilet facilities instead of the campsite amenities.

We were sorry that no concerns were raised with us during your stay, as this would have given us the opportunity to investigate and address them immediately.

We would also like to clarify that the walk into Bude is typically around 20–25 minutes and is clearly signposted. The route to the park and ride does not require guests to walk along the road as described in your review.

Finally, we must firmly dispute the statement that a member of staff was burning grass or rubbish on site, as this did not happen.

We appreciate that not every campsite will suit every guest, but we do ask that reviews remain fair and factual. We are proud to have welcomed returning visitors for the past 16 years and will continue to provide a straightforward, good-value camping experience for those who enjoy this type of stay.

Liked Location only there for 3 nights

Disliked Toilet and shower facilities poor. Initially no soap or hand drying resources. Soap did appear. Locks on doors not great no separate mens women's toilets.
No proper sanitary bins in toilets some open bins so pads and tampons visible. Showers fluctuates between cold ad warm but pot wash sink was scolding. Lots of junk around site that could be binned or disposed of.

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Liked Nice pitches, plenty of space.
Good base to visit Tintagel and padstow.

Disliked Facilities the worst I’ve ever seen. Utterly filthy.

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Liked Good size pitches, quiet, family friendly, good location

Disliked Shower and toilet facilities very poor. Dirty a lot of the time, full of flies and cobwebs, many didn't lock properly (and others my younger children got locked inside), you could see people inside the cubicles through the gaps, showers either boiling hot or cold.

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Liked All staff were lovely but not the manager. The plots were spacious with palm trees

Disliked The manager was rude and had a no leeway approach. Check in was 14.00 so you had to wait in the car park. The limited showers and toilets facilities were applauding with only cold water in the tap. Basic and dated. The elson station was disgusting with unsafe steps to reach it, the cover did not fit properly and it had no flush.

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Liked Yes kids enjoyed

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Liked Clean, close to the city centre, spacious

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Liked Location is good for trip to Bude and the pitch size is generous.

Disliked Showers, cold! And not as clean as they could be. No where to dry your hands after using the loo. could do with a bit of a renovation. People brushing their teeth in the washing up sink.

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Liked Fantastic site will go again for sure lovely area great links to all the beaches near by

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Liked Beautifully kept grounds, palm trees everywhere and great views of the surrounding hills.
The toilets were kept very clean and the facilities were all as advertised.
There were quite a few staff and everyone was friendly.
Easy to book.
Although most pitches were on a slope my campervan's ramps made sure we could be level for sleeping.

Disliked I thought the wall of CCTV monitors that greets you on arrival was little over the top for a simple Cornish camp-site.

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