Folly Farm Caravan and Camping Park

Liked: Lovely site. Well spaced out. Clean showers and washing up area.
Level pitches and not too busy.

Disliked: Being opposite the play area with lots of noisy children until 10.30pm…

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From the manager: Many thanks for your review, we're pleased you loved the site, found everything spacious and clean and enjoyed your overnight stay on Friday. For safety reasons we close the playground around 9pm or dusk, whichever is sooner, and the children return to their pitches around the playground. Sometimes children can be quite excited on Friday as it's their first night and they've made lots of new friends so their parents let them stay up a bit later, but they're usually quieter by Saturday. Next time you book with us please feel welcome to request a pitch further away from the playground. We look forward to seeing you again soon.

Liked: Separate games field with goals and badminton net and bats etc

Disliked: Shower block a distance from pitch

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From the manager: Many thanks for your review, we're glad you enjoyed your stay and made use of the games field. As we are a dark sky site the shower blocks are a little way from the pitches to ensure everyone can enjoy the amazing starlit skies without interference from artificial light. We look forward to welcoming you back soon.

Liked: The communication, the friendly and welcoming tone of the person on the other end of the phone when I need to ask a couple of questions as first time visiting and first time camping. Facilities were perfect and had everything we needed. Fab location. Didn’t know if there was or not as we were just enjoying our time there. Clean facilities and friendly staff made the weekend.

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From the manager: Thank you for your wonderful review. We're really pleased you enjoyed your stay, found us all friendly and helpful, and the campsite had everyhting you needed for a fantastic weekend away! We look forward to welcoming you back again soon.

Liked: not much

Disliked: entrance bollard that failed
locks, padlocks and chains a major feature
half the site - 2 acres - is locked up so crowded
dog walk area is tiny

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From the manager: I'm sorry you didn't enjoy your 1 night stopover. As you were a last minute booking your vehicle registration hadn't been added to the ANPR system yet, which was explained to you on arrival. Once it had been added you were able to enter and exit seamlessly. As you will see from our reviews we are a very friendly team, but unfortunately as you never came out of your motorhome our wardens were unable to greet you on their walk rounds. The dog exercising area is a good size and enjoyed by all that use it. We are also praised for our well maintained pitches, which is achieved by resting different areas on a rotational basis. This was particularly important during the torrential rain we experienced on the night you visited.

Liked: Layout, friendly and efficient staff, dishwasher area and dog exercise field. Flat for pitching tent.

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From the manager: Thank you for your lovely review, we're pleased you found the staff efficient and friendly and enjoyed your stay. We look forward welcoming you back soon.

Liked: Very quiet site, pitches well maintained and level, seperate area for the kids to play ball games and wardens came round to pitch every day to check in to make sure all was ok, specific way emailed to set up pitch normally a car between tents which means tents not right next to each other - would stay again

Disliked: This is me being picky but could be improved by: a shelf in the shower as no where to put things, a notice on entry and exit stating to stop close to bollard (closer than you think) - I had to explain to a few people I passed as if too far away, bollard would go down and straight up again. More white markings on the posts marking the pitches as the small amount of tape is easily missed as I noted with a neighbour a few pitches down. Only other thing is it would have been better to receive the information email 24h+ rather that 3 hours before arrival. These are all VERY little things and would not put me off coming again

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From the manager: Many thanks for your positive review and suggestions. The welcome email we send out asks customers to drive right up to the bollard until they can only see the top of it, but we might add a sign as well. The new ladies shower room will be ready at the end of June. We used to have thicker tape but it came off the posts too easily in bad weather, we have also tried painting the posts but that weathered too quickly, so the narrow tape has been the most effective solution so far, but maybe we could add more of it. The pitches are allocated on the morning of arrival, when we know final numbers, and the pitch number is sent out in the welcome email once the allocations are complete. We will be moving across to a new booking system soon which we hope will speed this up. We're really pleased you enjoyed your stay and look forward to welcoming you back soon.

Liked: Good facilities showers and toilets mid level.

Disliked: Was half term week lots of families and therefore a bit noisy.

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From the manager: Thank you for your review. New facilities are currently being built. We are a family orientated campsite and it was a busy half term week. We welcome solo campers like yourself, and couples, and advise those looking for a quieter atmosphere to book during term time, particularly midweek when the campsite is extremely peaceful.

Liked: Really nice campsite, facilities well looked after, owner is really friendly and nice came round every night to check on everyone. Love that it had an enclosed dog food to let my dog off.

Disliked: There wasn’t anything really I didn’t like about the place.

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From the manager: Thank you for your lovely review, we're pleased you found the site and facilities well looked after and the staff friendly. We look forward to welcoming you back soon.

Liked: Lovely setting with beautiful local village with good pub(15-20 min walk along quiet road). Kids loved the park and the showers were warm :) Some beautiful places to visit in the local area

Disliked: Not a lot

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From the manager: Thank you for your fabulous review, we're really pleased you loved the setting of the campsite and enjoyed your stay. We look forward to welcoming you back soon.

Liked: Good access to the road network. Well cared for, clean and tidy.

Disliked: Quite exposed, especially in poor weather. No choice of pitch (allocated to you after booking). No visible staff on site. Very noisy, especially if your pitch is near the access roadway that serves all the camping fields. Long walk to the facilities. Small pitches and tightly packed in.

Would I return: Unfortunately not. It wasn’t relaxing at all, mainly due to constant noise of people, dogs and vehicles, way into the night. There wasn’t a moment of calm, from when I arrived mid afternoon, until I left. 10pm and the kids are still running around screaming, the chap next door has spent the last half hour hammering in his windbreak and the access road is like the m25. 11pm and it’s all still going on…Some won’t mind this I guess, but it’s not for me.

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From the manager: Thank you for your unnecessarily harsh review. We're pleased you found the site well cared for, clean and tidy. Four staff were working around the clock to ensure you found it that way. We were also walking around the site several times a day until after midnight checking everyone was happy and quieting down any noisy campers. As a solo camper it might be best not to book a one night stay during a busy half term week on a campsite that welcomes families, but you would have been welcome to request a pitch away from the entrance, which is a tiny track by the way and nothing like the M25.