Orchard Hideaways

On-site accommodation

Admission

• At least one of the party members must be aged 18 or over.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.
• The site will send you further check-in information 1 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 42 day(s) of arrival.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Public areas are non-smoking.
• Quiet hours must be respected between 11 p.m. and 10 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of £50.00 will be charged for unclean units upon departure.

Occupancy

• Group bookings of 4 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.

Reception

• There is no reception on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• No electric barbecues allowed.
• No gas barbecues allowed.
• Open fires are prohibited.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors

• Visitors’ cars are not permitted on site.