Lady Heyes Touring Caravan Park

Liked I didn't like the way I was treated

Disliked I would not stay again I arrived at about o'clock I gave my identity and was given my pitch got all set up went out for tea got back around 6 o'clock and then the staff came and told me I had to move to a different pitch because I was only there for one night very dissapt with the staff now consideration on how long it takes to move and reset up .

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Liked Clean, site well maintained, excellent toilet and shower facilities, good outside play area for younger children. Would recommend only to families with small children. Good location for days out.

Disliked Expected more provisions in shop. We were not impressed with cafe on site, not much choice of food and slow service. Entertainment only on at weekends. Nothing to do for the older children. Woodland walk disappointing.

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Liked Lovely place

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Liked Very pleasant stay. Nice shower block facility and the bar staff were very welcoming

Disliked Pitches a little bit close together and electric hookups seemed too far from the pitch

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Liked Nice and clean

Disliked Pitch’s to close together, people playing music loud late on into the night

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From the manager: Thank you for taking the time to leave a review following your recent stay with us. We're really pleased to hear you found the site nice and clean.

We’re sorry to hear that your experience was affected by noise and the proximity of pitches. While we do our best to create a peaceful environment, we understand how important space and quiet are when you're trying to relax. Your feedback is valuable and will be shared with the team as we continually look for ways to improve the experience for all our guests.

We hope to welcome you back again soon — and we’ll do our best to make your next stay even more enjoyable.

Liked The facilities were clean and modern.
Site well laid out and spacious.
Check out was straight forward

Disliked Food in the cafe bar was closed pretty early for a Saturday and actually closed even earlier as ran out of food.

Check in was a bit transactional, robotic.

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From the manager: Thank you for taking the time to share your experience with us. We're sorry to hear that the café closed earlier than expected, especially on a Saturday — and that food ran out before closing time. We understand how frustrating that can be, and we’ll share this feedback with the management team at Pod Kitchen.

We also appreciate your comments about the check-in experience. It’s important to us that every guest feels genuinely welcomed, and we're sorry if the interaction felt impersonal. We'll follow up with our front desk team to ensure we’re offering a warmer, more engaging arrival for all our guests.

Thank you again for your feedback — it helps us improve. We hope to have the opportunity to welcome you back for a better experience.

Liked well set out

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From the manager: Thank you! We're so glad you found everything well set out. We work hard to create a space that's organised and enjoyable, and it’s great to know that stood out to you. Hope to see you again soon!

Liked Surrounding shops and cafe

Disliked Pitch standard was very poor as was the road leading to the pitches, black gravel and dirt, space between pitches poor and lacked privacy, toilet block
Requires updating

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From the manager: Thank you for taking the time to leave your feedback. We're really pleased to hear that you enjoyed the surrounding shops and café – it's great to know the location added to your experience.

We're sorry to hear that some aspects of your stay didn’t meet expectations. We appreciate your comments regarding the pitch surface, access road, spacing, and the toilet block. Your feedback is important to us and has been shared with the relevant teams as we continuously look at ways to improve the site and enhance guest comfort and privacy.

We hope you'll consider visiting again in the future, and we’d love the opportunity to provide a better experience next time.

Liked Excellent facilities, staff were brilliant on site and very friendly.
Showers and toilets clean and well maintained.
Perfect for a short weekend getaway.

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From the manager: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our facilities clean and well maintained. It's especially great to know our team made a positive impression — we’ll be sure to pass on your compliments to them. We’re glad we could help make your weekend getaway perfect, and we hope to welcome you back again soon!

Liked Great clean site. Lovely friendly staff. Great site

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From the manager: Thank you for your lovely feedback! We're so pleased you enjoyed the cleanliness of the site and found our team friendly and welcoming. It means a lot to hear you had such a positive experience. We hope to see you again soon!