Lady Heyes Touring Caravan Park

A aimé Friendly and welcoming staff team.Site is well organised,clean toilet block etc No complaints.

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Réponse du gestionnaire : Thank you so much for your kind words! We’re delighted you found our team friendly and welcoming, and that the site’s cleanliness and organisation stood out during your stay. It’s lovely to hear you had no complaints and would happily recommend us — we can’t wait to welcome you back again soon.

A aimé Everything. It was our first trip out in the newly bought motorhome and everything went well. Really clean facilities. Lovely helpful staff.

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for your kind words! We’re so pleased to hear that your first trip out in your new motorhome was such a positive experience. It’s wonderful to know you found our facilities clean and our team helpful — that’s exactly the experience we want for our guests. We hope to welcome you back again soon for many more happy stays in your motorhome!

A aimé Everything was perfect

N'a pas aimé N/A

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Réponse du gestionnaire : Thank you for your wonderful feedback! We’re delighted to hear everything was perfect during your stay. It means so much to know you’d recommend us to friends and visit again — we look forward to welcoming you back soon!

A aimé Very nice and friendly site with excellent facilities

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Réponse du gestionnaire : Thank you so much for your kind words! We’re delighted you found the site friendly and our facilities excellent. Knowing you’d recommend us and plan to visit again really means a lot — we can’t wait to welcome you back!

A aimé Loved the pitch we got reception was helpful nice site

N'a pas aimé Idiot in tent letting a large lantern ablaze was not exceptable

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Réponse du gestionnaire : Thank you for your positive feedback! We’re glad to hear you loved the pitch and found the reception helpful, as well as the site enjoyable.

We apologise for the incident with the lantern in the tent. Safety is a top priority for us, and we appreciate you bringing this to our attention.

Thanks again for your honest feedback—we hope to welcome you back soon!

A aimé Lovely site, staff welcoming and friendly. Caravan pitch sizes where large. Toilet and shower block spotless. Bar and pizza pod where amazing!

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Réponse du gestionnaire : Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay and that our team made you feel welcome. It’s great to know you found the pitches spacious and the facilities spotless — our team works hard to keep everything to a high standard.

We’re also really pleased you enjoyed the bar and our pizza pod — they’re definitely favourites with many of our guests! We look forward to welcoming you back again soon for another enjoyable stay.

A aimé I didn't like the way I was treated

N'a pas aimé I would not stay again I arrived at about o'clock I gave my identity and was given my pitch got all set up went out for tea got back around 6 o'clock and then the staff came and told me I had to move to a different pitch because I was only there for one night very dissapt with the staff now consideration on how long it takes to move and reset up .

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Réponse du gestionnaire : Thank you for your feedback. We understand that there was an error in your pitch allocation, which is not something that happens often and regret that the pitch change caused you inconvenience, but please understand that we manage pitches to accommodate all guests fairly.

However, we must be clear that we do not tolerate abusive behaviour towards our staff members. Our team works hard to ensure everyone has a good experience, and respect is expected in return.

We appreciate your understanding.

A aimé Clean, site well maintained, excellent toilet and shower facilities, good outside play area for younger children. Would recommend only to families with small children. Good location for days out.

N'a pas aimé Expected more provisions in shop. We were not impressed with cafe on site, not much choice of food and slow service. Entertainment only on at weekends. Nothing to do for the older children. Woodland walk disappointing.

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Réponse du gestionnaire : Thank you for your detailed feedback. We’re delighted to hear you found the site clean, well maintained, and enjoyed the facilities, especially the play area and location.

We appreciate your comments regarding the shop, café, and entertainment options. We’re always looking for ways to improve, and your feedback about food choices, service speed, and activities for older children is very helpful. We’ll certainly take this into consideration as we plan future enhancements.

Thanks again for recommending us to families with younger children—we hope to welcome you back for an even better experience.

A aimé Lovely place

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Réponse du gestionnaire : Thank you so much for your recommendation and kind words! We’re thrilled you had a lovely time and would love to welcome you and your friends back again soon.

A aimé Very pleasant stay. Nice shower block facility and the bar staff were very welcoming

N'a pas aimé Pitches a little bit close together and electric hookups seemed too far from the pitch

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Réponse du gestionnaire : Thank you for your positive feedback! We’re glad you enjoyed your stay and found the shower facilities and bar staff welcoming.

We appreciate your comments about the pitch spacing and electric hookups. We’ll take this on board as we look at ways to improve the overall comfort for our guests.

We hope to see you again soon!