The Falgate Shepherd's Hut

On-site accommodation

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Guests under the age of 18 are not allowed on site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• There is no reception at this site. Please check in at the Gate instead.
• The site will send you further check-in information 2 day(s) before your arrival.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• Assistance dogs are not allowed onsite due to exceptional circumstances.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 4 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 9 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• There are no bins onsite: all rubbish will need to be taken home with you.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• Gas not included in the rate and payable on site (meter in place).
• Your unit must be left clean and tidy; a fine of £10.00 will be charged for unclean units upon departure.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Safety

• Firearms are not permitted.
• Open fires are prohibited.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.