Crows Nest Caravan Park

Kedvelték Clean toilets and showers Great views and friendly staff got everything you need and great play area will definitely stay again

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Kedvelték Fantastic park loved everything. Very clean. We were parked next to the showers in our tourer they had regular cleaners there. Everything was spotless.
Bus routes, amenities on siye supermarket, fish and chips, children's park and the best views

Nem kedvelték Can't say we disliked anything. Absolutely fantastic definitely going back

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Kedvelték Size of pitches
Views
Facilities on the camping field
Lots of rubbish points
Well stocked shop at reasonable prices
Chippie was nice

Nem kedvelték There were a few generators and fire pits on site which were not allowed. No proactive "patrols" but reactive once reported.

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Kedvelték Perfect site

Nem kedvelték Nothing

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Kezelői megjegyzés: Thank you for your fantastic review, Andrea.

We are really pleased to hear you found Crows Nest to be the perfect site and that there was nothing you disliked during your stay.

Thank you for recommending us, and we look forward to welcoming you back again soon.

Kedvelték The site was laid out well and the facilities was clean and well maintained. Will be booking again.

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Kezelői megjegyzés: Thank you for your lovely review, Josh.

We are really pleased to hear you found Crows Nest family friendly, well laid out and clean during your stay.

It is great to know the facilities were well maintained and that you are already planning to book again.

Thank you for recommending us, and we look forward to welcoming you back soon.

Kedvelték Weather was nice and the maintenance guy saved us and gave me a jump start as my car battery died. So a big thank you to him.
Lovely Staff and food in the chip shop,

Nem kedvelték Showers and proper toilets a good 10 min walk away up a hill. Was left with 6 portable toilets which was awful and 3 biffa bins dumped in the middle of the field.
Swimming pool was freezing, and the floors in the changing rooms were dirty with mud 🤢😷 staff just sat around doing nothing when they could have been cleaning the floors.
Definitely would not say have arcades they was rubbish and did not see anyone in the tiny room.

Dated bar area

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Kezelői megjegyzés: Thank you for your review, Gemma.

We are pleased to hear the staff were lovely, that you enjoyed the fish and chips, and that our maintenance team were able to help when your car battery died.

With regards to the overflow field, this was not the original stay you had booked. Your booking was for 19th September for 2 nights, but you arrived in August without realising the dates were incorrect. Rather than simply turning you away, we did what we could to accommodate you during one of the busiest periods of the year, which meant using the overflow camping field as the main camping areas were already full.

Had you arrived on the dates actually booked, you would not have been placed in the overflow field and your experience would have been very different. This important context is missing from your review.

The overflow field is more basic than the main park and is mainly used at the busiest times. The main showers, toilets and pot wash facilities are located on the main site, and there is a walk from the overflow field. Portable toilets are provided closer to the overflow area for convenience, and there were far more than 3 bins available.

We are sorry to hear you felt the swimming pool changing area was not as clean as it should have been. The facilities are checked regularly, but during peak times they can deteriorate quickly depending on how guests use them.

The arcade is a small games room, as advertised, rather than a large amusement arcade. Crows Nest is a family camping and caravan park, not a large resort park.

We are sorry the overflow field did not meet your expectations, but we do feel it is unfair to review the stay without mentioning that you arrived on the wrong dates and were accommodated at very short notice during peak season.

Your 2/10 score is very very harsh when your only reasonable complaint is that the pool changing room floor was dirty.

Kedvelték Amazing caravan park — we absolutely loved our stay!

There’s so much to do here, including the swimming pool, arcades and fantastic entertainment in the bar, so you’re never short of something to keep everyone entertained.

I was slightly worried about booking the overflow area after reading some of the reviews, but honestly, I needn’t have worried! We had a brilliant pitch and were so close to all the amenities. We were on the first section of the overflow, so perhaps we were lucky, but it really wasn’t overcrowded at all, and we were still within easy walking distance of the shower and toilet facilities.

We had an absolutely fabulous time and would 100% book again. We’re already looking forward to coming back! ❤️

Nem kedvelték Not a dislike as such but the arcade could do with a little updating.

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Kezelői megjegyzés: Thank you for your fantastic review, Lauren.

We are really pleased to hear you absolutely loved your stay and had such a fabulous time at Crows Nest.

It is great to know the swimming pool, arcades and bar entertainment helped keep everyone entertained during your visit.

We are especially pleased your stay in the overflow area worked so well, and that you found your pitch convenient and within easy walking distance of the toilet and shower facilities.

Thank you for recommending us and for saying you would 100% book again. We look forward to welcoming you back soon.

Kedvelték Facilities and entertainment were good. Shop has clearly built up a good idea of what you might have forgotten or never knew you might want in your camping life.

Nem kedvelték Some windows throughout the day where you can't get hot food (I know many people cook their own meals so probably not a major issue). A café/restaurant would be a great addition to the site.

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Kezelői megjegyzés: Thank you for your review.

We are pleased to hear you found the facilities and entertainment good, and that the shop had such a useful range of items for camping life.

With regards to food, we do have the fish and chip shop, breakfast options, burger van and shop available at different times, but we are not advertised as having a café or restaurant on site.

Many guests also cook for themselves or use the many local cafés, restaurants and takeaways nearby, several of which deliver to the park.

We appreciate your suggestion, but we are glad the facilities, entertainment and shop all added positively to your stay. Thank you for recommending us.

Kedvelték Amazing view. Well stocked shop.

Nem kedvelték Facilities absolutely disgusting. Faeces on the floor in the main men’s area one day (not cleaned till next morning) and kids peeing in the middle of the floor the next. The response from staff was “people are animals”-no apology offered. Cleaning once a day is not enough. There are many reviews stating the same. Pool is tiny and very highly chlorinated. Chip shop only open after 4:30pm and v poor quality (our friends tried it).

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Kezelői megjegyzés: Thank you for your review, Stephanie.

We are pleased to hear you enjoyed the amazing view and found the shop well stocked.

We do, however, need to clarify a few points. The facilities are not cleaned once a day. They are cleaned and checked regularly throughout the day, especially during busy school holiday periods. Unfortunately, when toilets are deliberately misused, they can be left in an unacceptable condition very quickly after being cleaned.

The examples you mention, including faeces on the floor and children urinating on the floor, are not normal use of toilet facilities and are not caused by a lack of cleaning. They are caused by a minority of guests showing a complete lack of respect for other people and for the staff who have to clean up after them - or animals in short.

We appreciate nobody wants to see facilities left like that, but it is unfair to present this purely as a site cleanliness issue when the problem is guest behaviour between cleans.

With regards to the swimming pool, it is advertised as a smaller family pool with slides, not a large leisure complex. The water is checked regularly throughout the day and signage asks guests to shower before entering the pool to remove sun cream and body products, which helps maintain the water quality during busy periods.

As for the fish and chip shop, Crows Nest Fisheries is a national finalist in fish and chip shop awards, and we are very proud of the quality and value they offer on site. Many guests praise the food very highly. We appreciate taste is subjective, but your comment is based on what your friends tried rather than something you tasted yourself, so it feels unfair to include this as a criticism of your own stay.

Thank you for your feedback.

Kedvelték Swimming pool, facilities, cleanliness and staff

Nem kedvelték Some other guests

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Kezelői megjegyzés: Thank you for your review, Peter.

We are pleased to hear you enjoyed the swimming pool, facilities, cleanliness and staff during your stay.

We are sorry to hear some other guests affected your experience. Crows Nest is a busy family park during peak season, and while most guests are respectful, there can unfortunately be occasions where others do not behave as considerately as they should.

Thank you for recommending us, and we hope to welcome you back again in the future.