Billing Aquadrome

A aimé Gifts given to customers. alpacas. Dog gift box.

N'a pas aimé No option for early check in

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A aimé This is a lovely family friendly site. Good amenities. Lots for the kids. Clean site with good pitch space. Staff were all very friendly. Special mention to Sherrie for the brilliant alpaca feeding experience! Definitely would return.

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Réponse du gestionnaire : Thank you so much for your fantastic review!

We're absolutely delighted to hear you and your family had such a wonderful stay with us. It’s great to know you enjoyed the spacious pitches, clean facilities, friendly team, and, of course, all the fun on offer for the children.

A huge shout-out to Sherrie! We'll make sure your lovely comments are passed on to her. She'll be over the moon to know she made your alpaca feeding experience so memorable. Our alpacas certainly have plenty of personality (and they know it!), so we're glad Sherrie introduced you to all their quirky characters and made the experience feel so personal.

We can't wait to welcome you back for more family adventures, a few more alpaca selfies, and maybe a cheeky nibble or two from our four-legged friends! After all... it's in our nature.

A aimé Every thing

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Réponse du gestionnaire : Thank you so much for the amazing review!

Everything?! We absolutely love that! It doesn't get much better than hearing you enjoyed... well... everything!

Thank you for making us smile. We can't wait to welcome you back for more fun, laughter, and fantastic holiday memories because, at Meadow Bay, it's in our nature!

A aimé First time I’ve been to that site, really good site very friendly staff excellent facilities.

N'a pas aimé The only thing I would say the showers were a little hot other than that perfect definitely will come again.

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Réponse du gestionnaire : Thank you so much for your fantastic review!

We’re delighted to hear that your first visit with us was such a great one. It sounds like you discovered exactly what we love about the park friendly faces, great facilities, and plenty to enjoy during your stay.

We’ll be sure to pass your lovely comments on to the team. They’ll be chuffed to know they helped make your visit a memorable one.

As for the showers… we think they may have been a little too enthusiastic with the warm welcome! We’ll make sure we have a word and remind them they’re there to refresh guests, not recreate a tropical rainforest experience!

We’re so pleased you’d come back to see us again. We’ll have the kettle ready, the smiles waiting, and plenty more adventures for you to enjoy because it’s in our nature.

A aimé Loads to do for my children with different options for everyone.

N'a pas aimé The gravel pitch locations need better care. There was loads of dog poo around and the grass needed cutting.

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Réponse du gestionnaire : Thank you for taking the time to leave your review.

We're delighted to hear that your children had such a fantastic time and that there were plenty of activities and entertainment options for everyone to enjoy. That's exactly what we love to hear!

We're sorry to hear about your concerns regarding the gravel pitch. While it may have appeared to be dog fouling, it's actually more likely to have been left by our wonderful wildlife, which is part of what makes Billing Aquadrome so special. Our resident geese and ducks do occasionally leave a little "confetti" around the park, especially near the lakes and open grassed areas!

We also appreciate your comments about the grass and will share your feedback with the park team.

Thank you again for your feedback. We hope to welcome you and your family back again soon for more fun-filled adventures because, at Meadow Bay, it's in our nature to enjoy and protect the beautiful wildlife that calls our park home while creating memorable holidays for everyone.

A aimé Near a river and lakes which is why we booked.

N'a pas aimé We left after 5 hours and returned home.
If you like butlins, loud groups or festival crowds you will be fine here, unfortunately that is not our type of holiday.
The pictures look amazing, plenty of space, green grass and trees, next to a river and lakes, with plenty of amenities.
What we saw was thousands of people squeezed into small areas, you could barely move, we asked another guest where the water points were and he agreed there were not enough, we also discussed the worry of even more people arriving to an already over booked venue. We didn't feel safe letting our son play around the tent as the people around us were so close, and the cars and vans driving around were so fast!
We wanted to leave the van and tent to have a walk around but felt very uneasy leaving things unlocked, we had paddle boards which we reluctantly left, we've never been to a campsite and felt so uneasy, it felt off and the characters there seemed to fit in. Safely when camping is key for us!
Perhaps the pitch up description of this place could be updated as many we spoke with did not expect this type of venue, its very much a loud, party type location. It is good for children if they are slightly older. The splash park was small and people sat around drinking.
A lady had said to us she had never been somewhere so busy and feared it would get worse on the Saturday as they open the doors to the public and play the football match live on the massive arena screen. This pretty much sealed the deal for us and we left.
On arrival we were told they are having issues with travellers not paying so they had to check our payment closer, there were many travellers there.
This place would be great for young parties, families with older children that can take themselves off safely and those not worried about loud crowds or drinking environments, the facilities were good and clean, the lake looked lovely and I'd imagine the place is nice if half of the people were not there, sometimes quality over quantity would benefit businesses.

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Réponse du gestionnaire : Thank you for taking the time to leave such detailed feedback.

We're pleased to hear that you enjoyed our lakes, riverside setting, and that you found our facilities to be clean and well maintained.

We're very sorry to learn that the atmosphere of the park wasn't what you were looking for. Billing Aquadrome is a lively, family holiday park with a wide range of entertainment, activities, and events, particularly during peak holiday periods and weekends. We appreciate that this style of holiday isn't for everyone, and we're sorry it didn't meet your expectations.

Reading your feedback, it also sounds like many of our holiday guests were enjoying everything the park has to offer. With so many activities, entertainment options, and facilities available, there's something for everyone, which is what makes Billing Aquadrome such a popular family holiday destination.

The safety of our guests is always our highest priority. We have a dedicated security team on park 24 hours a day, and our speed limits are clearly signposted and monitored to help keep everyone safe. We're sorry that you didn't feel as relaxed as we would have hoped during your stay.

We also appreciate your comments regarding how busy the park was during your visit. During school holidays and major events, the park can be much busier than at other times of the year, while quieter midweek breaks outside of peak periods often offer a very different experience.

Thank you again for sharing your feedback, and we wish you all the very best with your future camping adventures. At Meadow Bay, it's in our nature to create fun-filled holidays for guests of all ages.

A aimé Designated camping spots, the shower blocks that were also basically a functioning bathroom with toilets and shower in a private room. The on site shop wasn't too bad either.

N'a pas aimé The lake was not well maintained and very dirty, visible debris and rubbish in the lake.

The laundrette on site was very expensive compared to other campsites i've visited.

I will be honest, if you are looking for a relaxing campsite for a long weekend, do not come here, its for families with kids, its catered to kids and families looking to get rid of their kids for a few hours. Kids running around screaming and being children is what you will get if you come here.

The facilities were ok, we had decent showers in some of the blocks and bad ones in others. When it is packed out with people the facilities get minging, this cant be helped by the staff, people can be grots outside of their own home and lose all ability to use a toilet properly. A few facilities staff members assigned to a single block of toilets and showers would help with this.

The sign posting on this campsite and the map they give you did not match up at all. You have to go and find things yourself as they only give you a fragmented map of the grounds depending on where you're staying. With the site being massive this takes a while and is somewhat time consuming, i would suggest a redesign of the site map for people when they arrive.

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A aimé Lovely place . There is a lot to do for kids. Little train going around the lake is perfect . I would definitely go back

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Réponse du gestionnaire : Thank you so much for your lovely review!

We're thrilled to hear you had such a great time and that there was something for everyone to enjoy. From the peaceful spots to relax and unwind to the entertainment and activities for the children, it's in our nature to create memorable experiences for the whole family.

We're especially pleased you enjoyed the little train ride around the lake it’s always a favourite with our younger guests (and quite a few grown-ups too!).

Thank you for your kind words, and we can't wait to welcome you back for another fun-filled stay. We'll have plenty more adventures waiting for you!

A aimé There is a good size pool and plenty for kids to do. A circus was setting up during our stay and I understand this is a regular attraction during the summer.

N'a pas aimé Adult entertainment was limited and not all indoor attractions had adequate air conditioning.

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Réponse du gestionnaire : Thank you for taking the time to leave your review.

We're so pleased to hear that you enjoyed the swimming pool and that there was plenty to keep the children entertained during your stay.

We also appreciate your feedback regarding the adult entertainment and the air conditioning in some of our indoor venues. Your comments are valued and help us continue to improve the experience we offer our guests.

Thank you again for your feedback. We hope to welcome you back again soon because, at Billing Aquadrome, it's in our nature to create fun-filled holidays for the whole family!

A aimé The venue served nice food, the staff everywhere were very friendly and helpful. The lakeside bar was nice to relax at. Easy walking distance to nearby pub and food outlet if wanted to venture off site. Had plenty of space on pitch and although site not full think pitches would still be good size.

N'a pas aimé No WiFi signal, and TV reception not great on first night but worked fine after facing the camper round. Although on site shop was handy, and bakery a nice touch, produce was fairly limited and feel a lot more could be made of it, especially for such a large site. Although not an actual dislike, I would come again but not during peak times as could imagine it would be too busy to make most of it, having said that it is a large family friendly site and would imagine great for families with children.

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Réponse du gestionnaire : Thank you for taking the time to leave your review.

We're delighted to hear that you enjoyed the tasty food, our friendly and helpful team, the relaxing atmosphere at the Lakeside Bar, and the spacious pitch. It sounds like you had a lovely stay, and we're so pleased to hear that you would visit us again.

We really appreciate your feedback regarding the WiFi, TV reception, and the shop facilities. Comments like yours help us to continue improving the experience we offer our guests.

We did wonder whether part of your feedback may have been intended for another venue, as you mentioned no WiFi signal and a camper, and we just wanted to check in case your review had been posted in the wrong place or included details from another stay.

Thank you again for your feedback. We hope to welcome you back again soon for more lakeside relaxation, good food, and holiday memories because, at Meadow Bay, it's in our nature to create great experiences for our guests!