Billing Aquadrome

Liked: Lovely campsite with lots to do

Disliked: Facilities wasn’t the best I.e no kitchen facilities and had to walk a distance to the toilets as we was on the furthest campsite

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Liked: Great please to stay . Plenty of attraction. Keep us busy every day. :) nice and quiet
Friendly staff.

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Liked: A lot of activities to do on the site with a nice pub and Chinese close by

Disliked: No staff

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From the manager: Thank you for your review and for highlighting the activities and local food spots - we’re glad you enjoyed those parts of your stay.

Sorry to hear we missed the mark when it came to staff presence. We’re working hard to make sure there’s always support around when guests need it, and we’ll take this on board.

Hope to welcome you back again soon!

Liked: Loved the freedom to pitch up anywhere on the designated field. Nice facilities clean & modern. Lots to do for kids and some peaceful walks too. I'd love a seasonal pitch here but only if they are in a private gated area. Definitely be back.

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From the manager: Thank you so much for your wonderful feedback we're so pleased to hear you enjoyed the freedom of pitching up, the facilities, and everything the park has to offer!

Liked: The staff on arriving helpful and cheerful.
The site is good for families and fun but also peaceful enough if want to go for a walk around the lakes and fish 🎣
Only one person caught something but maybe need more adding into the lake

Disliked: The only downside, is at the pool 🏊‍♀️ only 2 hot showers working facing the pool, which isn’t ideal when washing hair and body and the others freezing 🥶
One hairdryer working only out the two and need more and hand dryer wasn’t working in the toilets either.
No inside entertainment which is needed or maybe karaoke 🎤 for back up, if older people wanted some entertainment or if raining and cold not ideal outside all the time and something could be put in place for our next visit in August when we book a week sometime. Just a thought for teenagers and adults because most love a karaoke 🎤 and fun inside would be good 👍

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From the manager: Thank you for taking the time to share your feedback with us.

From the very beginning of your holiday, we want you to feel welcomed and at home on our park. We are very lucky to have a variety of fish including pike, roach, perch, bream, and carp, offering multiple peaceful spots for casting your line and enjoying the surroundings.

I’m truly sorry to hear you found the swimming pool showers mostly cold during your stay. This isn’t the standard we aim for, as showers should be warm and comfortable nobody wants to step out of a pool into a cold shower! I’ve passed your feedback directly to our pool team who are investigating this as a priority. We’ll also be checking all the hairdryers.

We are always looking at ways to improve the experience for both our holiday guests and our holiday home owners. While we can’t always control the weather, we know it can put a damper on plans. We're currently exploring better ways to help guests still enjoy the outdoors, even when it's wet or chilly. On particularly bad days, we make use of The Willows as an alternative space to relax and stay dry.

Thank you again for your comments we hope to welcome you back again soon for a more comfortable and enjoyable stay.

Liked: Plenty to do especially you have children

Disliked: Not very clean. Dog dirt around pitches

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From the manager: Thank you so much for taking the time to leave your feedback.

Firstly, huge apologies if you came across any dog mess during your stay. That’s absolutely not the standard we aim for. We’ve recently purchased another load of bins which are on their way to the park now, and we’re placing them in key areas to help make it even easier for our guests to do the right thing.

We always stress the importance of picking up after our furry friends, and we’ll continue to reinforce this across the park.

We’re really pleased to hear you enjoyed the activities and found plenty to do, especially with children that’s exactly the kind of experience we want to create!

We do hope to welcome you back again soon and thank you once again for helping us keep improving.

Liked: The size of site good size for children to play plenty of activities and variety of places to eat and drink, staff were lovely site clean and tidy

Disliked: That activities got booked very quickly and would recommend to book these in advance if going here

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From the manager: Thank you for your kind words we’re so pleased you enjoyed your stay and that the site, facilities, and team left a great impression.

We’ve invested millions into the park to help families make the best memories together, and we’re committed to keeping everything looking its best. We have a large number of new bins arriving shortly, and our pitches are grass-cut weekly to maintain a clean and tidy environment.

We appreciate your note about activities booking quickly we recommend booking in advance, and we're always working to ensure there’s plenty for everyone to enjoy.

The photos you shared are brilliant thank you.

We hope to welcome you back again soon.

Liked: Value for money, great facilities, very clean, accommodating touring staff, kids activities are fantastic, on site Aqua Park adds to the experience

Disliked: Nothing

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From the manager: What a number of fantastic comments thank you so much! Feedback like this truly motivates us to keep pushing forward and ensure we provide the very best experience for all our holiday guests and owners.

We also believe we offer great value for money and are working hard to improve the look of the park, with cleanliness as a top priority. We’re so excited, we’re even doing summer salts on the pitch field! It’s wonderful to hear you enjoyed our facilities, the accommodating touring staff, and that the children's’ activities and on-site Aqua Park added to your experience.

Thanks again for taking the time to share your thoughts. We look forward to welcoming you back soon.

Liked: The activities are excellent for the family

Disliked: Shower could do with somewhere to put ur clothes

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From the manager: Thank you so much for your amazing feedback and excellent rating we just did a somersault into the pool with excitement!

We’re thrilled to hear you enjoyed the activities it’s always great to know families are making happy memories with us.

We’ve listened to your comment about the shower and completely agree having somewhere to place your clothing and belongings does make a difference. We’ve already got hooks on their way to us, so next time you visit, you’ll find that little extra touch waiting to make you smile.

Thanks again for taking the time to share your thoughts we look forward to welcoming you back soon.

Liked: Liked the site , pretty big , facilities not bad , nice hot showers ,kids enjoyed themselves, would return

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From the manager: Thank you for your feedback we're so pleased to hear you enjoyed your stay!

We're glad the children had fun and that you found the site spacious with good facilities. It's always lovely to hear that guests would return!

We’re always looking to improve our facilities and have invested a lot into them recently, so it’s great to hear that our holiday guests are enjoying the results.

What did you enjoy the most, I wonder? We love hearing which parts of the stay stood out for our guests.

Thanks again, and we hope to welcome you back soon.