Handmaids Gate Camp

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
At least one of the party members must be aged 21 or over.
Guests under the age of 5 are not allowed on site.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Please pick any available pitch on arrival.
There is no reception at this site. Please check in at the cabin instead.
The site will send you further check-in information 1 day(s) before your arrival.

Changes to your holiday
Changes cannot be made once you have booked.

Coronavirus
All onsite food and drink establishments are closed due to restrictions imposed by the coronavirus outbreak.
Bookings must not consist of more than 1 different households.
Fishing is not currently available due to restrictions imposed by the coronavirus outbreak.
Minimum spacing of 6 metres between pitches.
Owing to government regulations, groups of 3 or more people are not permitted.
Protective masks must be worn at all times in common areas.
Reception is closed due to restrictions imposed by the coronavirus outbreak.
There are no bins onsite: all rubbish will need to be taken home with you.

Dogs
A valid vaccination certificate must accompany your dog.
Dogs must be kept on leads and supervised at all times.
Guide dogs are allowed on site free of charge.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
The site only allows dogs up to 15kg.

Extras
Motorbike(s) can be brought instead of the car(s) included.

General
Bookings are nominative and non-transferable.
Bookings must not be for more than 7 consecutive nights.
Guns, alcohol, drugs and cigarettes are not permitted.
In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
Public areas are non-smoking.
Quiet hours must be respected between 9 p.m. and 8 a.m..
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
The sauna (and/or hammam) is open between 31/03 and 18/08.
The site is not liable for any refund in the event of force majeure.
This site has no on-site shower facilities.

Occupancy
Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Group bookings of 3 or more adults are not permitted (couples and immediate family members excepted).
No hen/stag parties permitted via Pitchup.com.
Single-sex bookings of 3 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Firearms are not permitted.
Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Taxes
Local city/eco tax is included in the rate.

Vehicles
No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Visitors
Visitors’ cars are not permitted on site.
Visitors must register at reception and pay their fee.

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