Resort Els Pins

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Terms and conditions

Please read the park terms and conditions below and the Pitchup.com terms and conditions.

Admission
Admission is only permitted after registering at reception.
All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures
Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
No refunds/discounts for inclement weather, late arrivals or early departures.
Units will be allocated on arrival.

Dogs
A valid vaccination certificate must accompany your dog.
Dogs are not allowed in the accommodation units.
Dogs must be kept on leads and supervised at all times.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act.
The site only allows dogs up to 20kg.
Your dog must be tattooed and microchipped.

General
Bookings are nominative and non-transferable.
Bookings must not be for more than 30 consecutive nights.
Entertainment and activities are available between 01/07 and 31/08.
Quiet hours must be respected between midnight and 8am.
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The bar and/or restaurant is open between 27/03 and 15/11.
The grocery shop is open between 27/03 and 15/11.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Hired accommodation
Hired accommodation: €100 damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.
Your unit must be left clean and tidy, a fine of €100 will be charged for unclean units upon departure.

Occupancy
Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
Group bookings of 7 or more adults are not permitted (couples and immediate family members excepted).
No hen/stag parties permitted via Pitchup.com.
Single-sex bookings of 7 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pitches
Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
You must follow the management directives when pitching your tent/unit and related equipment.

Pool
Only park guests are authorised to use the pool.
Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.
The outdoor swimming pool is open between 27/03 and 18/10 (subject to weather conditions).

Reception
Reception is open from 8am to 9pm between 27/03 and 15/11.

Safety
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
Open fires are prohibited.

Taxes
Local city tax of €0.50 per person over the age of 7, per night (up to 16 nights) is not included and must be paid on arrival.

Vehicles
Commercial vehicles (vehicles used for work related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
No vehicle movement between midnight and 7am.
Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

Visitors
Visitors must register at reception and pay their fee.
Visitors’ cars are not permitted on site.

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