Stella del Mare Camping Village

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Changes cannot be made once you have booked.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are prohibited from main facilities and amenities.
• Dogs are required to wear a muzzle.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• Your dog must be tattooed or microchipped.

Extras

• Entertainment passes are included in the rate.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Quiet (afternoon) hours must be respected between 1:30 p.m. and 3 p.m..
• Quiet hours must be respected between 11:30 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow the management directives when pitching your tent/unit and related equipment.

Pool

• Only park guests are authorised to use the pool.
• Some facilities require the wearing of swim caps.
• The outdoor swimming pool is open between 16/05 and 06/10 (subject to weather conditions).

Reception

• Reception is open from 7 a.m. to 10 p.m. between 16/05 and 06/10.

Safety

• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• No charcoal barbecues allowed.
• Open fires are prohibited.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• No vehicle movement between 1:30 p.m. and 3 p.m..
• The car is only included in the rate if you are travelling with a touring caravan or a tent. Cars are not permitted when travelling with a motorhome/campervan.
• Twin axle vehicles are not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.