Liked - gemoedelijke sfeer
- de plek waar we stonden
- vriendelijk personeel
- betaalbaar

Disliked Douchegordijnen voor de douches
Om naar Oberstaufen te gaan met de fiets was een uitdaging. Erg steile helling.

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Liked The view of the valley.

Disliked Being told we had to pay for electric and showers were extra to what we paid. I did pay on booking for the electric and after showing the old lady she told me it was the wrong price and tried to charge me more. Recycling was a joke. Bins all overflowing. Noisy oompah music in the evening. We were given a tiny pitch and told to keep to the right as more people were coming in. We did then a german motorhome took 2 pitches by parking sideways on.
Nowhere to empty waste water.
No hose for clean water. (Used my own)
The rest of the site were mainly fixed static caravans.
Not very welcoming at all.

Will not stay there again and will not recommend.

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From the manager: Hello,
it is correct, that you have to pay for shower and electricity separately, as told within pitchup.
You booked the hook-up but the consumption will be on top.
But this we explain very clear also during the check-in-process.

Normaly our place is very quiet, but on the weekend you visited us, was a celebration of brass band music (one day per year!! 364 days quiet ;-) ).

We are not allowed to offer a hose for clean water - to provide this is strictly forbidden by the local public health department. Sorry for that.

Liked Sehr schöner Campingplatz mit vielen Möglichkeiten von dort aus etwas zu unternehmen. Wir haben den bus genutzt und sind mit der App, welche man herunterladen kann, gut zurecht gekommen und waren eine woche lang gut mobil in der umgebung. Durch den walser pass (kurtaxe) war dies kostenlos.
Die sanitären Einrichtungen sind völlig ausreichend und zufriedenstellend.
Ein Spielplatz steht zur Verfügung und in dem Spielraum im Haupthaus steht genug Spielzeug für Kinder zur Verfügung. Unserem Sohn (7 jahre) hat es sehr gut gefallen. Das Personal ist freundlich und steht täglich zur Verfügung. Wir kommen gern wieder!!!

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From the manager: Vielen Dank für die gute Bewertung.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

Liked Pleasant, quiet spot with good free transport links to attractions.

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From the manager: Vielen Dank für die gute Bewertung!

Liked Location is good, near to Alpsee. Shower facilities are good. Local passes given are helpful as you have free travel via bus and train in the surrounding area. Games room is good. The campsite house in general is well equipped. The lady we checked out with on the last day was very nice. The jam we got given on arrival was a very nice touch.

Disliked Where do I start - first of all I booked a touring pitch - we got given a very tiny bit of gravel, very close to people either side. Of course this upset them very much, the people next to us complained about how close we were and received a 50% refund of their stay and a meal in the restaurant. The other person next to us gave us "looks" for our 3 night stay. I asked about moving pitch to be told there was no room. A motorhome turned up unannounced just before us and secured a very nice little hedged pitch and had a lovely time, but we were told we couldn't move. Another camper was booked into the same space the following day and then it was free - if they wanted to help, they would have done. As we travelled with a Tentbox, we were told we didn't need the space. This is irrelevant as it wasn't what I booked and I paid €170 for 3 nights.
The caretaker man wasn't very friendly, on our last night he told us to make sure we moved in the morning to let the neighbouring caravan out! We had an electric hookup to use but as we were put in abit of car park, ours wouldn't reach the box, so he lent us one and was very cross about doing this, also suggested we pay for the privilege.
None of the pitches are outlined, people are just crammed in everywhere.
Wifi not working for the duration of our stay - didn't affect us much but besides the point.

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From the manager: First of all, we would like to apologize for any inconvenience caused.
Due to a new reservation system, we unfortunately had an overbooking at our campsite on a few days, which meant that we were unable to allocate you a complete pitch. This was an isolated incident.
However, unfortunately, a lot more went wrong for you... You were not allocated a pitch as agreed with the employee and apparently you did not receive the invitation to dinner. One component of our Wi-Fi system failed and all attempts to maintain service using temporary solutions (until the component arrived) were unfortunately unsuccessful. Our IT partner visited the campsite three times to resolve the issue.

However, it is not correct that we would have been able to assign you another spot if we had wanted to. I have to disagree with you there. There was one spot available for one night, that is true, but we had a booking for a motorhome that could not be accommodated anywhere else. They had a reservation (which, incidentally, was made before yours).
I really tried to find another solution (which usually works), but the weekend was very inconvenient for that. We would never risk having an unhappy guest if there was any other solution.
However, you did receive a reduction on the pitch price, as did your neighbor. They did not receive a 50% discount on everything, but a reduction on the pitch fee. This is also shown on your invoice (category S instead of M). However, this may not have been communicated to you clearly.
We are very sorry about the whole situation. We would be delighted if you would give us another chance. Please feel free to write to me and we will give you another special price.
In addition, we will refund you at least the value of the dinner you did not use!

Liked Location was great. And site was clean and tidy. Bar staff were very friendly

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Liked Very friendly and helpful staff. Facilities were great. So clean and never got very busy.
On site there are a lot of permanent caravans/static homes. This wasn’t a problem however we personally prefer to be surrounded by others who are travelling/camping on holiday.
Pitch was small however they had had a lot of problems with the significant amount of rain fall over the last few days and some pitches difficult to use.
Great playroom for the children and a small park. Loved that they had a small indoor area with tables you could take your food up too and eat inside away from your pitch if you wanted too.
Lovely town just 10minutes drive away. Also we were able to go across the Austrian border easily - we headed to Highline 179.
Great mountain activity places close by. We went to Alpsee Bergwelt with a fantastic play park at the top, lovely walks and the longest toboggan run down off the mountain. Be prepared for long queues though but this didn’t matter to us as we were on holiday.

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