Camping de Thoissey - Val de Saône

Liked Les emplacement sont de bonne dimension
Les sanitaires sont propres

Disliked Dommage que la piscine n’était pas accessible avec une température de
35 degrés

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From the manager: Merci pour votre retour Annamaria. Nous sommes ravis que vous séjour au camping vous ait plu !
Effectivement, la piscine ouvre tous les jours à partir du 4 juillet.

Au plaisir de vous revoir

Liked Location next to river

Disliked Grass on pitches very long.
Pitches not marked and difficult to see numbers
Long electric leads needed on some pitches
EHU boxes difficult to find in the hedges, each box serviced about 20 pitches

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From the manager: Thanks for the feedback Gary.
We, indeed, noticied that some numbers were missing, we are working on it.
Each box serviced about 6 pitches, we are conscious it can seems not enough.
Have a great day !

The campsite's team

Liked De plek was prachtig. Restaurant was goed.
Toiletten matig.

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From the manager: Bedankt voor je reactie, Loek. Ons schoonmaakteam doet zijn uiterste best om de sanitaire voorzieningen voor iedereen schoon te houden. We kijken ernaar uit je weer te zien!

Liked Next to a river and close to a small village.

Disliked We went very early in the season but despite taking bookings nothing was open, the grass and trees were unkempt and only 1 toilet block was available. When we arrived we were given very unclear instructions where to pitch over the phone. We ended up a good way from available services. That said the restaurant and pool were being prepped for summer so may be a good site when it's further into the season.

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From the manager: Hello Patricia,
Thank you for your review. Indeed, April is the opening period of the campsite, with a very calm atmosphere. The restaurant opens in May, so there is no need to wait until summer to enjoy it! Only the municipal swimming pool opens later in the season.

As for the arrival instructions, if they were given by phone, it means you arrived after reception closing time. We are sorry if they were not clear enough and will do our best to improve them.

We hope to welcome you again during another season to enjoy the campsite at its fullest.

Liked Die junge Frau in der Rezeption war sehr freundlich und ausgesprochen hilfsbereit.

Im Sommer mag der Platz schön sein aber im Oktober nicht.

Disliked Das Wiesengelände ist sehr weich und wellig so das man bei Regen Angst haben muss nicht mehr raus zu kommen.
Die sanitäre Anlage ist dreckig und sehr kalt gewesen. Wir haben uns dort überhaupt nicht wohl gefühlt und sind deshalb schon gleich nach einer Nacht weiter gefahren.

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From the manager: Thank you for taking the time to share your feedback. I'm very happy to hear that you find us friendly and helpful.

We’re sorry to learn that you didn’t feel comfortable during your stay in October. At that time of year, the ground can indeed be softer after rain, but we always do our best to help guests choose the most suitable pitch for their vehicle.

Regarding the sanitary facilities, we are surprised to read your comment, as they are fully cleaned and checked every day. Could you please tell us in more detail what made you feel they were dirty or uncomfortable? Your feedback is important to us so we can make improvements where needed.

We hope you might visit us again in the summer, when the site is drier and shows its full charm.

Kind regards,

The campsite's team

Liked Grootte van de plaats en zelf uit te kiezen

Disliked Sanitair. Helft van waterfonteinen werkt niet

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From the manager: Hello,
Thank you for your feeback, we are sorry that your stay didn't reach your expectations. We work everyday on the campsite trying to continuously improve it, we will continue this way.
We hope to see you again next year.

The campsite's team

Liked The place by the river is really nice close to the motorway so good overnight stop

Disliked There was a lot of looked a lot like young men living there and working nearby as a big amount of mini buses and cars full dep at 6am and returned at 4 pm lots of noise till early hours this may be only at this time of year

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From the manager: Hello Mark,

Thank you very much for your feedback, we are very happy to hear that you enjoyed your holiday with us.
We are sorry for the inconvenience of the noise during your stay. In fact, we have a group of workers this end of august for the wine. We will talk to them to remind that the campsite has to be quiet before 7am, don't hesitate to come directly at the reception so we can solve the problem faster.

We hope to have the pleasure of welcoming you back for an even more enjoyable stay !

The Camping Team

Liked Aimé

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From the manager: Bonjour,

Merci d'avoir pris le temps de nous laisser un avis. Nous somme ravis que vous ayez passé un agréable séjour chez nous et que vous ayez notifié la propreté de nos sanitaires ainsi que notre accueil.

Nous espérons vous revoir très bientôt.

L'équipe du camping.

Liked De plaatsen. Grote plekken

Disliked Elektriciteit. Heel ver van de plekken. Nergens wc papier. In deze tijd beetje gek

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From the manager: Hello,

Thank you very much for your feedback.
We are sorry that the distance of the electrical connections caused you inconvenience during your stay. Your comments are very relevant and we will take them into account in order to improve the experience of our campers.

We hope to have the pleasure of welcoming you back for an even more enjoyable stay.

The Camping Team

Liked Nice location, free use of public pool, large pitches.

Disliked Electric supply tripped a fair bit, definitely not even 6A. When we got there they said we needed to pay more for the tag axle, I didn’t see that on pitch up at all so didn’t book a tag pitch, they wanted an extra €40 per night which I found excessive but managed to make a deal with them which was handy as we had driven for hours to get there.

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From the manager: Hello,

We are delighted that you enjoyed our pitches.
Regarding the supplement for double axles, it is indeed €40.00 per night and is normally indicated in the supplements when booking. However, we understand that this was not sufficiently clear and are working to make it clearer.

The campsite team