Findhorn Bay Holiday Park

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 18 or over.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Changes to your holiday

• Bookings cannot be amended within 1 day(s) of arrival.
• Modifications are subject to a £10.00 fee.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 28 consecutive nights.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet hours must be respected between 9:30 p.m. and 8:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of £60.00 will be charged for unclean units upon departure.

Occupancy

• Group bookings of 4 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• No hen/stag parties permitted via Pitchup.com.

Pitches

• A cable measuring at least 25 metres is needed for the electric hook-ups.
• Minimum spacing of 6 metres between pitches.
• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.
• You must follow the management directives when pitching your tent/unit and related equipment.

Reception

• Reception is unmanned after 6 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• Units heavier than 4000 kg are not allowed.
• Units longer than 8 metres are not allowed.

Visitors

• Visitors must leave the premises by 10 p.m..