Torre Cider Farm

On-site accommodation

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• If the reception is closed on arrival, please check in at the self check in.
• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• There is no reception at this site. Please check in at the self check in instead.
• The site will send you further check-in information 7 day(s) before your arrival.

Changes to your holiday

• Bookings cannot be amended within 21 day(s) of arrival.

Dogs

• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• This is a quiet site: no music is allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.
• Your unit must be left clean and tidy; a fine of £45.00 will be charged for unclean units upon departure.

Occupancy

• Group bookings of 5 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.
• Single-sex bookings of 4 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Reception

• Reception is open from 10:30 a.m. to 3 p.m. between 14/03 and 31/10.
• Reception is open from 10 a.m. to 4 p.m. between 20/07 and 02/09.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.
• No electric barbecues allowed.
• No gas barbecues allowed.

Vehicles

• No vehicle movement between 10 p.m. and 7 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors must leave the premises by 9 p.m..