York House Caravan Park

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leads and supervised at all times.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings must not be for more than 28 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The bar is open between 04/02 and 04/01.
• The grocery shop is open between 04/02 and 04/01.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The restaurant is open between 04/02 and 04/01.
• The site is not liable for any refund in the event of force majeure.

Hired accommodation

• Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.
• No naked flames are allowed inside the hired accommodation units.

Occupancy

• Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).
• No hen/stag parties permitted via Pitchup.com.
• Single-sex bookings of 2 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.
• The site caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Reception

• Reception is open from 9 a.m. to 1 p.m. between 01/11 and 01/03.
• Reception is open from 9 a.m. to 5 p.m. between 01/03 and 31/10.
• Reception is unmanned after 5 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• Open fires are prohibited.

Vehicles

• No vehicle movement between 10 p.m. and 7 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The charging of electric vehicles is not permitted on site.

Visitors

• Visitors’ cars are not permitted on site.