Whitehouse Farm

Liked facilities had everything we needed, we enjoyed being somewhere quiet & undisturbed. we enjoyed visiting local villages and some local walks, the owner was helpful and knowledgeable

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Liked Peaceful country setting. Lots of lovely dog walks. Sauna amazing.
Travelling as solo female, reassured since was a lovely and quiet site with very friendly and helpful hosts.

Disliked Unfortunately due to extreme weather conditions pond was very shallow. Normally, I’m sure would be lovely for a dip. Next time ……..

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Liked The place is quiet and beautiful. And the owner is great! Really friendly and helpful.

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Liked Small campsite, great little field for tents with play area for games and climbing frame. Well looked after shower block. Quiet location but close to Bury St Edmunds. We had a great time! Would recommend.

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Liked Good facilities

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Liked The nearby fields behind the site for a country walk.

Disliked The particular2 EHU pitches we booked were not suitable at all for renting out. The ground cover was sand and small pieces of rubber along side pieces of rubble. This made it pretty pointless putting pegs in to hold the awning down (due to the windy conditions) as they simply came straight out, pegs don’t hold if put in to sand, not sure how the owner thought they would? Due to the extreme dry conditions this year , many sites have banned bbqs, understandably, but we saw no nearby signs saying this, so we both lit them up (off the ground bbqs I hasten to add) ready to cook dinner, it then started to rain. Taking this into account, the owner came over to say that we couldn’t bbq because of the fire risk and signs were up giving this information. It turns out that the sign is on the toilet block door (having our own facilities, we didn’t visit the block to see this,) and the other sign was apparently on the back of the notice board as you enter the site so again not really that visible unless you physically got out of the camper to read the back of the notice board??? We argued are case that 1. It was raining and pretty unlikely that anything would catch fire in those conditions and 2. Even if the embers did unlikely drift, there was absolutely no grass let alone dry grass to catch fire. We are grown adults and use bbqs sensibly on many many occasions and we have never had a near miss accident dealing with them. I strongly advise that the owner address these 2 particular pitches for future bookings so they can be worth using because as they are, they are not fit for purpose. We felt cheated of the substandard conditions we had to pitch our vehicles on, also the 2 pitches were not clearly marked out resulting in my daughter struggling to get her van in a space which she thought was a pitch, but it turned out to be a marked off area where she was not supposed to be parked, but the owner actually watched her park there and spoke to her about an unconnected thing , and didn’t tell her that she was wrongly parked??? We won’t visit again and won’t recommend to others either, there are many points to improve here and we are regular campers to other sites so we know what we should be getting for our money.

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From the manager: Oh, where to begin with this review response? Firstly these two hook up pitches are new this summer, but we have already had return guests to them, with others reviewing them at 10/10.

They are on sand, with a little grass in places (not much after the summer we've just endured); indeed the pitch description states that they are on sand. To then complain that the pitch is exactly as described seems disingenuous, and perhaps purely there in an attempt to justify the complaint. Indeed these guests did have (as have several others in this location) awnings up, that also stayed up despite "the windy conditions".

After 5 months of extremely hot and dry conditions, and only days after the national alert from the government about bbqs, one or two short showers (which is all we'd had at that point) could not begin to overcome the extreme dry of i) the overhanging trees, under which they'd decided to light their bbq; ii) the stubble fields that surround our site; iii) the surrounding hedgerow; iv) the adjacent timber cabin as well as other nearby buildings. Just one ember taken away in the breeze could have set off everything. The coverage in the media of local, national and international wildfires must have bypassed this camper. The massive irresponsibility to put my livelihood, my (and others) homes at risk for the sake of a couple of sausages is beyond my comprehension. They then (as they state in the review) became argumentative about why they should be allowed to have a bbq. It was raining when I came down to ask them to douse their fire, but it clearly hadn't been when they started, they were just grabbing brollies when I came to see them. So despite the obvious, and they clearly had seen the signs and used the facilities (I didn't point the signs out to them, so for them to state in their review where they are means that they must have both seen and read them) they were determined to carry on with their bbq.

The pitches are marked with a sign saying "Camper Van Parking Only", with an arrow pointing at the two spots. Indeed I spoke to the daughter driving the other campervan as she had arrived earlier, and I physically pointed to the two places so that she could choose which one she wanted, and which she would leave for her parents. When she chose to pitch up to the side of one of the pitches, I assumed it was so that the group could be adjacent to one another. It didn't matter to us, and as they had booked both pitches in that location it wasn't bothering anyone else, so I left them to it.

Clearly this review is written out of spite because I had the audacity to pull them up on lighting up a bbq despite the clear and obvious risks of doing so. As for saying that they won't return, well, they won't be missed!

Please do read our other reviews to get the true picture of our site.

Liked Relaxed clean and professional

Disliked Could do with a communal fridge.

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Liked Lovely campsite - we camped in the woodland and it was very peaceful. Facilities were really good and clean. Lovely sunrise in the meadow in the morning!
Our 3yo also loved the row boat on the pond

Disliked Not a dislike as such but the sauna is only available at extra cost. I don't think I was aware of that before we arrived.

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Liked Lovely small field with a great view over an open field. Owner very friendly and helpful. I liked it that the cars were away from the pitch as much more scenic and they aren't far away and barrows are provided. Walks from the camp site.

Disliked We had to wait to use the shower on Sunday morning. There is nothing the owner could do but the nearby shooting all Saturday afternoon was annoying especially with a noise sensitive dog.

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Liked Lovely campsite. Lovely owner, good vibes all around. Thank you.

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