Searles Leisure Resort

1. Removed, not applicable to Pitchup.com.

2. A binding contract between us will come into existence when a booking is made on Pitchup.com.

3. There will be a 2% charge on all credit card payments received in the event of manual payment following card failure during automated payment.

4a. Late departure will result in the guest being charged an additional fee.

4b. Removed, not applicable to Pitchup.com.

5. Only persons listed on the booking may occupy the pitch allocated. Searles Leisure Resort specialises in providing holidays for families with young children. We do not accept reservations from all male or all female parties unless they are a family unit. All reservations must include a person of at least 25 years of age. Single occupancy is not allowed.

6. It is essential that you check your booking confirmation form as any amendments to this may be charged for.

7. Touring caravan/tent bookings are restricted to the sleeping capacity (maximum 8 per pitch).

8. We cannot guarantee that you will be allocated a specific unit/pitch or that two or more pitches booked will be located together. However, we will do all that we can to meet your needs.

9/10. Removed, not applicable to Pitchup.com.

11. Well-behaved dogs are welcome; however, they are not allowed in the shop, club, La Piazza, offices or toilets, with the exception of guide dogs. Dogs must be kept on leads and supervised at all times. Fouling must be cleaned up immediately. We do not accept breeds/crossbreeds listed in the Dangerous Dogs Act including Rottweillers, pitt bull or Staffordshire terriers, German Shepherd/Alsation, Doberman.

12. No vehicles of a commercial nature are allowed.

13. You will be required to lift groundsheets to allow the grass to recover when booking a tent pitch for more than one week. Eco-friendly groundsheets are preferred on the park.

14. Only proprietary makes of tourer are accepted on the park. Please note that tourer/tenting pitches are set sizes, so please ensure that you accurately state the size of your tourer/tent upon booking, to ensure that the correct size pitch is allocated to you.

15. No washing of dishes or laundry is to take place in the toilet blocks. Separate laundry and washing-up areas are provided.

16. No ball games using hard or semi-hard balls may be played on the park.

17. The speed limit of 5mph within the park must be observed at all times and bicycles must be ridden responsibly.

18. Sound producers are not to be played at any time to the annoyance of others on the park especially after 10pm in the evening.

19. Removed, not applicable to Pitchup.com.

20. You are responsible for your children. An adult must accompany small children to the toilets. The minimum age for entry without an adult into the leisure complex and golf course is 14 and the gymnasium is 17 (subject to certain restrictions). Adult means a person over 18.

21. You are responsible for all breakages, including windows and any damage caused by you, a member of your party or any pets and these must be replaced or paid for, prior to departure.

22. Searles is in no way responsible for the loss of or damage to your property while on park. We recommend that you insure your personal effects, clothing and jewellery etc, in the normal way before coming on holiday. Although we endeavour to return any lost property, we cannot be held responsible for any items left behind.

23. We reserve the right to withdraw amenities or programmes of activities that have been advertised where it is necessary to do so due to maintenance, repairs or circumstances beyond our control. The heated outdoor pool is open from 18 May to 15 September.

24. When you arrive for your holiday, please report to reception, producing your booking confirmation. Unless we are notified of your late arrival, any tourer/tent pitch not occupied by 10am on the day after notified arrival will be relet.

25. Should you have any problems with your pitch or otherwise during your holiday with us, please notify our reception staff immediately so remedial action, if necessary, may be taken. Any other complaints must be made in writing to the managing director within one calendar month of the end of your holiday.

26. Searles Camping Ground Limited reserves the right to refuse or terminate a booking at its discretion.

27. Not withstanding any liability under the Occupiers Liability Act 1957, or otherwise, all cars, caravans, tents, tourers, vehicles of any description and their contents are permitted to enter the park at their owner’s risk and Searles Camping Ground Limited accepts no responsibility for theft, damage or injury whilst on the park.

28. Force majeure – we cannot accept responsibility or pay compensation or refunds for any damage or inconvenience caused by force majeure including extreme weather conditions.

29. Associated bookings - any booking will be deemed as part of a group booking if customers booking are associated with two or more other bookings for pitches for occupation at the same time. All bookings must have separate lead name and address.

30. Group bookings of 9 people or more are not accepted via Pitchup.com.

31. Holiday dates may be transferred within the present year, subject to availability and a £15 transferral fee per booking per transfer, up to 4 weeks prior to arrival.

32. All inside venues are non-smoking.